Excellent Customer Experience Jobs in USA

575,896 open positions · Updated daily

Looking for Excellent Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the USA area.

Business Intelligence Analyst

Company: Prizepicks

Location: USA

Posted Nov 26, 2024

PrizePicks is a fast-growing sports company looking for a Finance Business Intelligence Analyst to join their team. The role involves providing valuable reporting and insights to support finance and accounting teams, and helping the company expand into new markets.

HR Business Partner

Company: ScienceLogic

Location: USA

Posted Nov 26, 2024

ScienceLogic is seeking an experienced HR Business Partner to join their dynamic HR team. The role will partner closely with the Chief Product Officer and the CPO's leadership team to identify, develop, and execute talent solutions that align to business objectives and promote a culture of high performance, strong engagement, and consistent growth.

Solutions Architect

Company: Kontakt.io

Location: USA

Posted Nov 26, 2024

Kontaktio empowers hospitals with an advanced care delivery operations platform, leveraging intelligent data analysis and AI-driven recommendations. The company is seeking a skilled Solutions Architect to drive its next phase of growth.

Sr. GTM Enablement Program Manager, HR Tech

Company: Lattice

Location: USA

Posted Nov 27, 2024

The job posting is for a GTM Enablement team role at Lattice, a people success platform. The role involves partnering with GTM leadership, designing and delivering sales training programs, and driving alignment with business objectives. The company offers a competitive salary range of $129,000 to $161,500, as well as benefits and a collaborative work environment.

Senior Program Manager

Company: Gradient AI

Location: USA

Posted Nov 26, 2024

Gradient AI is a fast-growing startup that offers AI and ML solutions to the insurance industry. They are looking for a Senior Project Manager to join their product team and develop processes and strategies for major product development projects.

Implementation Consultant, Email

Company: Attentive

Location: USA

Posted Nov 26, 2024

Attentive is a company that is revolutionizing the way businesses connect with their customers through its AI-driven marketing platform. The company is looking for a driven candidate to join its Customer Success organization as an Implementation Consultant on its Email team.

Senior Software Engineer, Payments

Company: Airbnb

Location: USA

Posted Nov 26, 2024

Airbnb is hiring for two roles in the Payments team, responsible for the guest payment experience. The team is looking for a Senior Fullstack Software Engineer to help shape the long-term technical vision for the user experiences and backend systems that power money movement at Airbnb.

Sales Enablement Representative

Company: Secure Code Warrior

Location: USA

Posted Nov 26, 2024

The job posting is for a Sales Enablement Contractor to join Secure Code Warrior's team. The role involves developing and implementing sales enablement strategies, creating content, training, and tools to support the sales team. The company is seeking a candidate with experience in sales enablement, corporate training, and instructional design.

Senior Android Engineer, Guest & Host

Company: Airbnb

Location: USA

Posted Nov 26, 2024

Airbnb is a trusted marketplace and travel community that has grown to over 4 million hosts and has welcomed more than 1 billion guest arrivals. The company is building a world-class payments platform and is looking for a mobile-first payment experience engineer to join their team.

Technology Partnerships Manager

Company: Apollo.io

Location: USA

Posted Nov 26, 2024

The job posting is for a Technology Partnerships Manager at Apollo, responsible for expanding technology partnerships, managing relationships, and driving adoption. The role requires strong technical acumen, relationship-building skills, and experience in high-growth environments.

Senior Manager, Customer Insights

Company: Ollie Pets

Location: USA

Posted Nov 26, 2024

Ollie is a company that aims to improve the lives of pets and pet parents. They are looking for a Senior Manager Customer Insights to shape and execute research that will help steer their business in its next phase of growth. The company values diversity, inclusivity, and kindness, and offers a competitive salary, benefits, and a stake in the company.

Visual Designer

Company: Coder

Location: USA

Posted Nov 26, 2024

Coder is looking for a passionate Designer to join their team to help shape the visual identity of a product used by thousands of developers worldwide. The role involves designing visually appealing user-centric web pages, creating digital design assets, and supporting the product team.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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