Excellent Customer Experience Jobs in USA

575,896 open positions · Updated daily

Looking for Excellent Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the USA area.

Senior Affiliate Marketing Manager

Company: Monarch Money

Location: USA

Posted Nov 26, 2024

Monarch is a financial management company that has quickly become one of the premier ways to manage your financial life. The company is passionate about building a company, product, and brand that both customers and employees love. They are looking for a Senior Affiliate Marketing Manager to drive their affiliate marketing initiatives.

Senior Data Engineer

Company: Going

Location: USA

Posted Nov 26, 2024

The job description is for a Senior Data Engineer to lead the design, building, and scaling of a robust data infrastructure. The role requires technical expertise and strategic leadership to support high-impact decision-making.

Claim Advisor - Professional Liability (Cyber)

Company: Sedgwick

Location: USA

Posted Nov 26, 2024

The job description highlights the company's culture of caring, flexibility, and opportunities for growth and development. It emphasizes the importance of making a positive impact and working in an inclusive environment.

Contract Manager

Company: Uptempo

Location: USA

Posted Nov 26, 2024

Uptempo is seeking a Contract Manager to join their legal team. The role involves managing contract lifecycle processes, drafting and reviewing contracts, and collaborating with internal teams. The ideal candidate has a degree in business or legal studies, 4+ years of office administration experience, and 2+ years of contract management experience.

Director, Partner Management - AWS

Company: TTEC Digital

Location: USA

Posted Nov 26, 2024

TTEC Digital is a leading global provider of technology-enabled customer experience services, seeking a Director of Partner Management AWS to join their global sales team. The role involves partner program management, sales enablement, and field collaboration to drive pipeline generation and sales enablement.

Security Analyst Experience - Senior Software Engineer, Generative AI

Company: Elastic

Location: USA

Posted Nov 26, 2024

The Security Generative AI team is revolutionizing traditional security operations workflows with innovative features built on top of the Elastic Stack and the Elastic Search AI platform. The team is diverse and distributed, and the job requires experience with TypeScript, React, and Nodejs, as well as familiarity with machine learning concepts and generative AI models.

Senior Software Engineer - Search

Company: Airbnb

Location: USA

Posted Nov 26, 2024

The Location team at Airbnb is responsible for building a world-class search experience for guests. The team works on the map search experience and aims to provide guests with necessary location context to easily find listings to book.

Senior Product Manager - Personal Banking

Company: Mercury

Location: USA

Posted Nov 26, 2024

Mercury is looking for a Senior Product Manager to join their Personal Banking team and shape the future of consumer banking and investment offering. The role demands a mix of vision, empathy, and technical skills to build innovative products and solutions.

Senior Sales Engineer

Company: Red Canary

Location: USA

Posted Nov 26, 2024

Red Canary is a cybersecurity company that aims to help organizations make better security decisions and protect themselves from cyber threats. They are looking for a sales engineer to join their team, who will work closely with customers to understand their security needs and provide solutions.

Senior Full Stack Engineer - Machine ID

Company: Teleport

Location: USA

Posted Nov 26, 2024

Teleport is a company that helps companies stay secure while moving fast. They are looking for engineers to join their team and build a unified access plane for SSH servers, Kubernetes clusters, databases, and other infrastructure. The company values autonomy, security, and business acumen, and offers a range of benefits, including extensive health coverage, annual expense budget, and equity in the company.

Staff Technical Program Manager - SRE

Company: Cribl

Location: USA

Posted Nov 26, 2024

Cribl is looking for an ambitious Staff Technical Program Manager to lead complex product development programs. The role requires strong leadership, analytical, and problem-solving skills, as well as experience with software development tools and cloud technology. The company offers a competitive salary and benefits package.

Corporate Counsel

Company: Cision

Location: USA

Posted Nov 26, 2024

Cision is seeking a full-time attorney to join its Legal Department. The attorney will work closely with sales staff, marketing teams, and other business groups to draft and negotiate commercial contracts, provide legal support, and advise on various commercial initiatives.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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