Excellent Customer Experience Jobs in USA

575,896 open positions · Updated daily

Looking for Excellent Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the USA area.

Sourcing Lead - Education

Company: brightwheel

Location: USA

Posted Nov 24, 2024

brightwheel is seeking an experienced sourcing lead to handle exponential growth. The ideal candidate will be responsible for managing vendor relationships, optimizing purchasing processes, and ensuring a streamlined purchasing process.

Senior Program Manager

Company: Oddball

Location: USA

Posted Nov 24, 2024

Oddball is hiring a Senior Program Manager to work on a federal program that makes a positive impact on millions of Americans' daily lives. The company values learning, growth, and making a big impact. The job requires experience in personnel management, client-facing, SAFe and Agile, systems management, implementation, financial management, and technical competency.

Staff Backend Engineer - Enterprise Workflows

Company: Webflow

Location: USA

Posted Nov 24, 2024

Webflow is a visual web development platform that empowers noncoders to create incredible experiences for the web. The company is looking for a Staff Backend Engineer to join their team, with a competitive salary range of $164,000 to $263,500 in the United States and CAD 212,000 to CAD 299,000 in Canada. The role involves designing and implementing scalable multitenant backend services and APIs, working with technologies such as Nodejs, Javascript, and MongoDB, and collaborating with product managers and designers.

Senior Software Engineer - Ai

Company: Wasabi Technologies

Location: USA

Posted Nov 24, 2024

The job posting is looking for a Senior Software Engineer with experience in Golang to join a growing team. The role involves designing, developing, and maintaining robust software solutions, collaborating with engineers and technical teams, and troubleshooting issues.

Senior Health Economics and Outcomes Researcher

Company: Modern Health

Location: USA

Posted Nov 24, 2024

Modern Health is looking for a Senior Health Economics and Outcomes Researcher to join their Clinical Strategy and Research team. The role involves conducting economic and outcomes analyses to support the company's mission. The ideal candidate has expertise in cost analysis, value-based care, and health outcomes research, with a doctoral degree and minimum 4+ years of postgraduate experience.

Senior UX Researcher - Growth

Company: Reddit

Location: USA

Posted Nov 24, 2024

The job posting is for a Senior UX Researcher position that is completely remote-friendly. The role involves conducting research, driving communication and collaboration with cross-functional partners, and developing research programs that achieve business and product impact.

Senior Software Engineer II - ML Core

Company: Splice

Location: USA

Posted Nov 24, 2024

The role is for a Senior Backend Engineer to help define architecture, drive implementation changes, and optimize search infrastructure. The ideal candidate has experience with Go, Python, and Elasticsearch, and is comfortable working with multiple technical stacks.

Partner Success Manager

Company: Mercury

Location: USA

Posted Nov 24, 2024

Mercury is looking to expand its Partner Success team. The role involves managing external and internal partnerships, driving activations, and providing top-tier customer service. The company offers a competitive total rewards package, including base salary, equity, and benefits.

Developer Relations Engineer

Company: Builder.io

Location: USA

Posted Nov 24, 2024

The role of a Developer Relations Engineer at Builderio involves creating technical content, engaging with the developer community, and representing the company at events. The job requires a strong technical background, excellent communication skills, and experience with visual development tools and AI code generation platforms.

Program Manager - Digital Twin Technologies

Company: CAI

Location: USA

Posted Nov 24, 2024

CAI is seeking a Program Manager with experience in digital twin and machine learning technologies to manage the end-to-end communication strategy, oversee knowledge management, and ensure seamless integration of the digital enablement program into consulting services.

Brokerage Operations Specialist

Company: Wealthfront

Location: USA

Posted Nov 24, 2024

Wealthfront is hiring a Brokerage Operations Specialist to work on daily brokerage operations, client communications, and process improvements. The role requires a minimum of 2 years of brokerage industry experience and a strong understanding of account transfers, corporate actions, and trading. The company offers a competitive salary range of $75,000 to $90,000, plus equity, and a range of benefits.

Business Operations Manager (Scientific Department)

Company: Celerion

Location: USA

Posted Nov 24, 2024

Celerion is hiring a Business Operations Manager to support clinical research and development of lifesaving treatments. The role requires leadership, scientific background, and relationship-building skills to manage multiple projects and ensure client satisfaction.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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