Excellent Customer Experience Jobs in USA

575,534 open positions · Updated daily

Looking for Excellent Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the USA area.

Technical Product Manager

Company: NABIS

Location: USA

Posted Dec 10, 2025

Nabis is a leading cannabis wholesale platform with a strong team and innovative technology-first approach. They seek a Technical Product Manager with experience in agile methodologies and tech stacks like React/Node. The role involves bridging technical and business teams while offering competitive benefits and a diverse work environment.

Software Engineering Intern

Company: Airbnb

Location: USA

Posted Dec 10, 2025

Airbnb's 2026 Summer Intern Program offers hands-on experience in software engineering, mentorship, and impactful projects. Applicants will work on real-world projects, collaborate with diverse teams, and contribute to innovative technologies. The program emphasizes growth, community, and inclusion while providing flexibility with remote eligibility.

Engineering Lead

Company: HubSpot

Location: USA

Posted Dec 10, 2025

The text describes HubSpot's Flywheel Product Line and Demand Management team, emphasizing their mission to transform HubSpot's operations into an AI-driven system. It outlines a role requiring expertise in data science, machine learning, and cross-functional collaboration, highlighting opportunities to work on innovative technologies and impact business growth. The posting also details competitive compensation, benefits, and a focus on diversity and inclusion.

Fractional Product Marketing Manager

Company: CareMessage

Location: USA

Posted Dec 10, 2025

This job description outlines a part-time Product Marketing role focused on positioning and launching CareMessages, requiring expertise in translating technical capabilities into customer-centric narratives. The position emphasizes cross-team collaboration, customer insights, and creating standardized launch materials while avoiding product roadmap influence.

Product Manager - Events, Webhooks, & Remote Functions

Company: Stripe

Location: USA

Posted Dec 10, 2025

Stripe seeks a product manager to enhance developer tools and infrastructure, focusing on events and integrations. The role involves collaborating with teams to shape product strategies and deliver impactful solutions.

Sales Enterprise Client Account Executive - Higher Education, Social Impact

Company: Blackbaud

Location: USA

Posted Dec 10, 2025

This job description outlines a sales role requiring experience in SaaS CRM/ERP software sales within Higher Education. Responsibilities include managing sales cycles, cross-selling, and building client relationships. The position offers a competitive salary, remote work flexibility, and comprehensive benefits including healthcare, 401k, and parental leave.

AI Engineer

Company: Elicit

Location: USA

Posted Dec 10, 2025

Elicit is an AI research assistant promoting good reasoning. They're hiring AI engineers for backend ML work with competitive benefits and a collaborative environment.

Security Engineer III

Company: Mapbox

Location: USA

Posted Dec 10, 2025

This text describes Mapbox's job opening for a Staff Application Security Engineer, highlighting their focus on security compliance, technical expertise requirements, and company values. It outlines responsibilities related to secure system design, vulnerability management, and compliance standards.

Senior Product Marketing Manager - Growth

Company: Dropbox

Location: USA

Posted Dec 10, 2025

This job description outlines a Senior Product Marketing Manager role focused on growth strategies, customer insights, onboarding lifecycle, experimentation, monetization, and cross-functional collaboration. It details responsibilities and requirements for a B2B SaaS product marketing position with specific compensation ranges.

Staff Platform Manager - Suspensions, Appeals & Enforcements

Company: Airbnb

Location: USA

Posted Dec 10, 2025

Airbnb's Payments Risk and Compliance role focuses on enhancing post-payment experiences, ensuring safety, and reducing fraud while balancing customer satisfaction and operational efficiency.

Senior Product Manager - MetaMask (Assets)

Company: Consensys

Location: USA

Posted Dec 10, 2025

Consensys, a leading blockchain company, focuses on innovation in web3 through products like MetaMask. They aim to make decentralized web accessible, offering impactful roles in product management with opportunities to shape the future of blockchain technology.

Product Manager - New Guest Experience

Company: Airbnb

Location: USA

Posted Dec 10, 2025

This job posting describes a Product Manager role at Airbnb focusing on driving growth through innovative product strategies, cross-functional collaboration, and optimizing guest experiences. The position requires 8+ years of experience in consumer growth and marketing technology, with emphasis on SEO, AI visibility, and cross-functional leadership.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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