Excellent Customer Experience Jobs in Washington DC

102,128 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Privacy Risk Analyst, Privacy and Integrated Security - USDS

Company: TikTok

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Key Account Manager - Government

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Phlebotomist

Company: Labcorp

Location: Washington, DC

Posted Feb 03, 2025

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Cloud Developer- TS/SCI Required

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Maintenance Technician - Lead

Company: KETTLER

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Software Developer SME TS/SCI REQUIRED

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Sr. Systems Analyst (Tomahawk Program) - Industry leading benefits

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

2025 Management & Sales Training Program

Company:

Location: Fort Washington, PA

Posted Feb 03, 2025

View Details Apply on The Muse

Sr Business Systems Analyst (Top Secret Clearance)

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Data Scientist

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Assistant Manager, Branch Office (Full-Time) - NMIC Suitland/Washington Navy Yard

Company: Navy Federal Credit Union

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse
industryleading innovation company elevate every life by transforming spaces into havens highperforming team who are empowered to think big learn fast and make bold decisions

Strategic Account Manager

Company: Fortune Brands Home & Security

Location: Washington DC

Posted Feb 03, 2025

Fortune Brands Innovations Inc. is seeking a Strategic Account Manager for their Moen brand. The ideal candidate will have a strong understanding of the multifamily industry and experience with large national accounts. The role involves developing and implementing sales plans, managing complex accounts, and collaborating with regional and divisional offices. The position is remote and based in Washington DC or Northern Virginia, with a base salary of $81,000 - $113,000. The company offers comprehensive benefits and a diverse, inclusive work environment.

View Details Apply on BuiltIn

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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