Excellent Customer Experience Jobs in Washington DC

102,128 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Director, Trade and Tax, Federal Government Relations

Company: Diageo

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Teacher at Tubman at Old Banneker

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Director, Government Affairs

Company: Mastercard

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Pharmacy Technician

Company: CVS Health

Location: Fort Washington, PA

Posted Feb 03, 2025

View Details Apply on The Muse
fastpaced collaborative inclusive and iterative delivery environment marrying data with emerging technologies robust cloudbased solutions

Senior Software Engineer (Full Stack)

Company: Capital One

Location: Washington DC

Posted Feb 03, 2025

Capital One is seeking a Full Stack Software Engineer with at least 3 years of experience. The role involves collaborating with Agile teams, designing and implementing technical solutions, and utilizing various programming languages and technologies. The company offers a competitive salary, comprehensive benefits, and a drug-free workplace. They are committed to diversity and inclusion, and will consider qualified applicants with a criminal history.

View Details Apply on BuiltIn

Systems Engineer (Sr.) - TOP SECRET REQUIRED

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

IT Specialist (Jr.) - TOP SECRET REQUIRED

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Systems Analyst - 126k - 175k/annually

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Education Government Engagement & Sales Specialist

Company: Apple

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Systems Analyst - 126k - 175k/annually

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Financial Accountant

Company: The Washington Post

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Offensive Security Engineer, Red Team X

Company: Meta

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

Related Pages

All Excellent Customer Experience Jobs 1,791 jobs All Jobs in Washington DC 491,890 jobs Excellent Customer Experience in Remote 3,489,178 jobs Excellent Customer Experience in Other US Location 3,035,578 jobs Excellent Customer Experience in New York City, NY 806,442 jobs Excellent Customer Experience in Multiple Locations 710,150 jobs Excellent Customer Experience in USA 636,748 jobs Excellent Customer Experience in Chicago, IL 472,458 jobs Travel in Washington DC 79,837 jobs Full Time in Washington DC 46,687 jobs Retirement Plan in Washington DC 43,124 jobs 401(K) in Washington DC 37,542 jobs Health Insurance in Washington DC 34,384 jobs Life Insurance in Washington DC 33,039 jobs