Excellent Customer Experience Jobs in Washington DC

102,163 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

VMware VDI Engineer - USDS

Company: TikTok

Location: Washington, DC

Posted Jan 22, 2025

TikTok U.S. Data Security (USDS) is a subsidiary of TikTok in the U.S., focusing on data protection and content assurance. The team spans across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, and Corporate Functions. As a VMware VDI Engineer at TikTok USDS, you'll design, implement, and maintain VMware-based virtual desktop environments, ensuring high availability, scalability, and security. Key responsibilities include VDI design and implementation, infrastructure optimization, security and compliance, documentation and training, and client interaction.

Salesforce Consulting Developer/Senior Developer - Must reside in the Washington DC area

Company: Salesforce

Location: Washington, DC

Posted Jan 22, 2025

Salesforce is seeking experienced Salesforce Consulting Developers to join their Professional Services team within the Customer Success Group. The role involves combining deep technical knowledge with consulting expertise to deliver exceptional solutions for customers, driving impactful business outcomes. The ideal candidate will be a hands-on Developer for the design, implementation, and optimization of Salesforce solutions, while also mentoring team members and collaborating with diverse customers. Key responsibilities include serving as a technical expert in Salesforce development, focusing on Apex, Visualforce, Lightning Web Components (LWC), and platform integration. The candidate must reside in the Washington DC area, have a Bachelor's degree in Computer Science, Information Technology, or a related field, and have 3+ years of enterprise consulting experience. Strong proficiency in HTML, CSS, JavaScript, and modern development tools is required, along with demonstrated experience with relational databases, data modeling, and SQL.

Travel Nurse RN - ED - Emergency Department - $2,277 per week

Company: Host Healthcare

Location: Monroe, Washington

Posted Jan 22, 2025

Host Healthcare is currently recruiting for a travel nurse RN in the Emergency Department in Monroe, Washington. The job is a 13-week contract with 36 hours per week, working 9-hour night shifts. Host Healthcare, an award-winning travel healthcare company, offers competitive pay, benefits including medical, dental, vision, license reimbursement, 401k matching, housing support, and discounts on various activities and brands. They pride themselves on providing a worry-free travel experience, acting as advocates for their nurses, and offering premium benefits during assignments.

Teller - Capitol Hill

Company: Wells Fargo

Location: Washington, DC

Posted Jan 22, 2025

Wells Fargo is promoting a positive work environment, emphasizing career growth, competitive salaries, robust benefits, and work-life balance. They are seeking a Teller in their Consumer, Small & Business Banking division on Capitol Hill, Washington DC. The role involves customer engagement, transaction processing, and relationship building. Required qualifications include customer service experience and cash handling, while desired qualifications include tech-savviness and teamwork skills. The position offers a pay range of $20.00 - $25.14 and comprehensive benefits.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

CVS Health is offering a Shift Supervisor Trainee role, an entry-level position designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and communicating information. The trainee will also learn about key business aspects and CVS/pharmacy culture. Upon successful completion, they can be considered for Operations Supervisor or Shift Supervisor positions. These roles involve leading store staff, ensuring smooth operations, and maintaining excellent customer service. The job requires deductive reasoning, analytical skills, computer skills, and advanced communication. The company offers a range of benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Travel Nurse RN - Med Surg - $2,049 per week

Company: OneStaff Medical

Location: Spokane, Washington

Posted Jan 22, 2025

OneStaff Medical is recruiting a travel nurse RN for a Med Surg position in Spokane, Washington. The job is a 13-week contract, 36 hours per week, 12-hour night shifts. The company is known for its comprehensive support to traveling professionals, including housing, payroll, benefits, and career guidance. They offer weekly pay, holiday pay, guaranteed hours, 401k retirement plan, pet insurance, and various wellness programs.

Registered Nurse (RN) - OR - Operating Room - $42-77 per hour

Company: Kaiser Permanente

Location: Medina, Washington

Posted Jan 22, 2025

Kaiser Permanente is recruiting for a Registered Nurse (RN) OR - Operating Room position in Medina, Washington. The RN will provide nursing care to patients in the Operating Room and other surgical services areas, including General Surgery, ENT, Womens Health, and more. The RN will collaborate with the healthcare team to formulate and implement care plans, perform complex nursing procedures, and provide patient and family teaching. Essential responsibilities include ongoing assessment of patient care needs, developing a written plan of care, and providing ongoing evaluation of patient response to care. The RN will also communicate effectively with patients and families, identify educational needs, and promote patient self-care. Basic qualifications include an Associates degree in Nursing, a Registered Nurse License in Washington, and Basic Life Support certification.

Software Engineer

Company: Yext

Location: Washington, DC

Posted Jan 22, 2025

Yext is a leading digital presence platform for multi-location brands, offering AI and machine learning technology to deliver consistent customer experiences. The company is looking for Software Engineers to join their team, working on revolutionary product offerings in an agile environment.

Regulatory Program Manager II

Company: Google

Location: Washington, DC

Posted Jan 22, 2025

Google is seeking a Program Manager with a Bachelor's degree and 3 years of experience in project management. Preferred qualifications include certification in Program Management or experience in Program Management with a technology company. The role involves leading complex, multi-disciplinary projects, managing stakeholders, and coordinating resources across offices and time zones. The goal is to build a Google that reflects the world's diversity and fosters a sense of belonging. The US base salary range for this position is $105,000-$154,000 + bonus + equity + benefits.

Sales Support Associate (Enterprise Sales)

Company: EVERFI

Location: Washington, DC

Posted Jan 22, 2025

EVERFI, a global tech company, is recognized for its social impact through education, addressing issues like financial wellness and mental health. Founded in 2008, it has reached over 41 million learners worldwide. The company's innovative approach earned it spots on Fast Company's World's Most Innovative Companies list and Fortune's Impact 20 List. EVERFI's Business Development Associate role involves supporting the Enterprise Revenue Team to acquire new customers and optimize sales for large enterprise accounts, contributing to the company's revenue goals.

Wellness Editor

Company: The Washington Post

Location: Washington, DC

Posted Jan 22, 2025

The Washington Post is seeking a seasoned editor with 10+ years of experience in personal health, health and science, or lifestyle editing. The ideal candidate should have a deep passion for service journalism and personal health and wellness coverage, and a proven track record of elevating consumer-focused stories. The role involves leading a team of journalists and freelancers, developing a coverage strategy, and collaborating with various Post teams. The position is based in Washington, D.C., with a salary range of $161,100 - $230,200. The Post offers comprehensive benefits including medical, dental, vision coverage, pension, 401(k) match, vacation, sick leave, holidays, parental leave, mental health resources, and more.

Travel Nurse RN - Med Surg / Telemetry - $2,310 per week

Company: St Joseph Medical Center

Location: Tacoma, Washington

Posted Jan 22, 2025

A hospital in Washington is looking for an experienced MS/Tele Onc RN for a travel contract. The right candidate will have 2 full years of experience and must have BLS certification. The job requires oncology experience, chemo certification, and rotation through pods. COVID vaccine is required.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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