Excellent Customer Experience Jobs in Washington DC

102,163 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

US Government Industry Development Specialist

Company: Apple

Location: Washington, DC

Posted Dec 20, 2024

Apple is seeking an Industry Development Executive for Government to join their sales team. The role involves understanding customers' needs, advising on Apple solutions, and driving business transformation. The candidate should have extensive experience in government business transformation and a deep understanding of the government segment. Key responsibilities include building industry strategies, improving customer experience, and collaborating with various Apple teams. The role offers a competitive base pay range of $154,700 to $233,000, along with benefits and stock programs. Apple is committed to inclusion and diversity.

Food Service Worker Lead - DC Public Schools - Cluster 2

Company: Aramark

Location: Washington, DC

Posted Dec 20, 2024

Aramark is hiring Food Service Workers for a position that involves food preparation, serving, and maintaining cleanliness. The role offers a competitive hourly rate of $18.75 and comprehensive benefits including medical, dental, vision, and work-life resources. Key responsibilities include food prep, portioning, serving customers, and ensuring a clean work environment. Essential qualifications are strong interpersonal skills, leadership, teamwork, and food service experience. The role requires physical demands and may involve wearing uniforms and PPE.

Sr. Customer Assistance Representative - Union Station

Company: Enterprise Mobility

Location: Washington, DC

Posted Dec 20, 2024

Enterprise Mobility is hiring for a Full Time Customer Assistance Representative Sr (CAR Sr) position. The role involves providing high-level customer service, assisting both internal and external customers, and supporting branch and rental needs. The position offers a competitive hourly wage, benefits, and training. Responsibilities include handling calls, meeting and greeting customers, processing returns, and performing administrative tasks.

Traffic Attendant (Part-Time)

Company: The Kennedy Center

Location: Washington, DC

Posted Dec 20, 2024

The Kennedy Center, located in Washington D.C., is the nation's cultural center and a memorial to President John F. Kennedy. It hosts performances across all genres and is home to the Washington National Opera and National Symphony Orchestra. The Center values fostering belonging and empowerment among its employees, promoting diversity and inclusivity. It offers a comprehensive range of benefits and encourages career growth. The Traffic Attendant position involves directing traffic, assisting customers, and ensuring smooth operations at the Center.

Attorney-Adviser (Counsel), CG-0905-15

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This position is in the Legal Division, Legislation, Regulations & Policy Section (LRPS), Policy Unit. Attorneys serve as experts in areas like Community Reinvestment Act, privacy, fintech, fair lending, and consumer protection laws. Requirements include U.S. citizenship, completion of a confidential financial disclosure, and a background investigation. Specialized experience of at least one year at the CG/GS-14 grade level or above is needed. A Juris Doctorate (J.D.), Bachelor of Laws (LL.B.), or Master of Laws (LL.M.) from an ABA-accredited school is required, along with current active bar membership. The position offers a comprehensive benefits package and a salary cap of $252,500.

General Physical Scientist

Company: Department of the Treasury - Bureau of Engraving and Printing

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The text describes a job opening for a General Physical Scientist at the Bureau of Engraving and Printing, within the Office of Product Development. The role involves assisting the Contracting Officer Representative (COR) for Acquisitions with contract management duties for instrumentation and sensors used in testing and evaluating printed security documents. Key requirements include specialized experience in inventory management, report writing, sample testing, and laboratory maintenance. Alternatively, qualification can be achieved through 2 years of progressively higher-level graduate education or a combination of education and experience. The position requires U.S. Citizenship or National status. It involves a probationary period, public trust background investigation, and various conditions such as direct deposit, Selective Service System registration, PIV process, drug testing, safety clothing, potential overtime, and continuous vetting including FBI's Rap Back service.

Supervisory Interdisciplinary (Resource Stewardship and Science Program Manager)

Company: Department of the Interior - National Park Service

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 20, 2024

This job posting is for a senior principal advisor position in the Resource Management Division of the National Capital Parks-East. The role involves advising the Superintendent's Office on matters related to preserving and enhancing natural and cultural resources. Responsibilities include cultural and natural resource management, park planning, and special park use permitting. The position requires U.S. citizenship, background investigation, Selective Service registration, and participation in a Direct Deposit program. The role may involve operating a government vehicle, wearing a uniform, working on-call, and complying with National Park Service uniform standards. The position also requires a one-year probationary period, potential overnight travel, and financial disclosure reporting. Qualifications include a degree in behavioral or social sciences, natural resources, or physical sciences, or an equivalent combination of education and experience.

GENERAL ENGINEER

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 20, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. There may or may not be actual vacancies filled. No notice of result letters will be sent. Requirements include US Citizenship, federal employment suitability, direct deposit, E-Verify, and potential security clearance. The position may require travel and DAWIA certification. A professional engineering degree or equivalent experience is required. The position is covered by the Defense Acquisition Workforce Improvement Act.

Small Format Team Leader

Company: Target

Location: Washington, DC

Posted Dec 20, 2024

Target offers competitive wages ranging from $26.00 to $44.20 per hour, with pay varying based on factors like position, labor market, education, experience, and certifications. The company invests in its team members by providing comprehensive benefits including health insurance, 401(k), employee discount, and paid time off. Target emphasizes a guest-centric culture, aiming to deliver exceptional service and create a positive shopping experience. The role of a Small Format Team Leader involves leading a team in a fast-paced environment, focusing on guest service, operations, and team development. Target seeks candidates with retail experience, strong communication skills, and the ability to work independently and as part of a team.

Field CTO

Company: ServiceNow

Location: Washington, DC / Remote

Posted Dec 20, 2024

ServiceNow is a company that makes technology work for everyone, with a focus on innovation and customer satisfaction. They offer a range of job opportunities, including Enterprise Architect roles, which involve working with customers to identify pain points and opportunities to deliver value. The company values diversity and inclusion, and offers competitive compensation and benefits packages.

Venture and Private Equity Specialist

Company: Other Agencies and Independent Organizations - Development Finance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for a position at the U.S International Development Finance Corporation (DFC), specifically in the Office of Health & Agribusiness. The role involves managing complex direct equity investments in emerging markets, from initial screening to closing and funding. The position requires U.S. citizenship, a background investigation, and a Secret security clearance. Qualifications include specialized experience in direct equity investing, financial modeling, and due diligence. No educational requirement is specified. The role offers a comprehensive benefits package, telework suitability, and potential for promotion. It's advertised concurrently with another vacancy announcement.

General Physical Scientist

Company: Department of the Treasury - Bureau of Engraving and Printing

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The Bureau of Engraving and Printing is hiring for a General Physical Scientist position within the Office of Product Development. The role involves assisting the Contracting Officer Representative (COR) for Acquisitions with contract management duties for instrumentation and sensors used in testing printed security documents. Requirements include U.S. citizenship, a thorough background investigation, and meeting specific qualifications such as specialized experience or advanced education. The position offers comprehensive benefits, telework opportunities, and flexible schedules, but requires working during annual facility shutdowns and continuous vetting.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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