Excellent Customer Experience Jobs in Washington DC

102,163 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Outside Sales Representative

Company: Lee Company

Location: Washington, DC

Posted Dec 20, 2024

AmeriPro Roofing is hiring Outside Sales Representatives in Maryland. The role involves educating homeowners about storm damage benefits for roofing, siding, and gutter projects. The company offers competitive compensation, including draw against commission, commission on approved sales, vehicle allowance, and full insurance benefits. Key responsibilities include prospecting, qualifying, and closing sales, conducting property inspections, and managing relationships with homeowners. Qualifications include 2+ years of full-cycle sales experience, reliable vehicle, excellent communication skills, and a valid driver's license.

Business Development Associate

Company: EVERFI

Location: Washington, DC

Posted Dec 20, 2024

EVERFI, a technology company founded in 2008, focuses on social impact through education, addressing issues like financial wellness and mental health. The company has reached over 41 million learners globally and has received recognition from Fast Company and Fortune Magazine. EVERFI is backed by prominent investors including Jeff Bezos and Eric Schmidt. The Business Development Associate role supports the Enterprise Revenue Team to maximize new logo acquisition and upsell to current customers, facilitating sales processes and contributing to EVERFI's revenue goals.

Director, Product Marketing - CUDA-X

Company: NVIDIA

Location: Washington, DC

Posted Dec 20, 2024

NVIDIA is seeking a marketing leader to join their team, focusing on acceleration libraries for diverse domains including quantum computing. The role involves crafting messaging, positioning, and creating assets to communicate product value. The ideal candidate should have a technical, positioning, and communication skill blend, with a passion for groundbreaking technology. Required qualifications include a degree in relevant fields and extensive product marketing experience. Familiarity with customer insights, competitive intelligence, and market research is a plus.

RN Hospital Night Shift Supervisor Exempt 1-12 Shift a Week Capitol Hill Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 20, 2024

The role involves supervising nursing and hospital operations, coordinating patient bed placements, and managing staff to ensure seamless admissions, transfers, and discharges. The incumbent directs hospital operations, rounds on units to identify patient needs, communicates with various departments for patient prioritization, and ensures compliance with policies and procedures. They also act as a clinical resource, support performance improvement, and handle employee issues in the absence of managers. Basic qualifications include a BSN, RN license, and specific certifications; preferred qualifications include extensive clinical experience and previous supervisory experience.

A2L Graduate Program 2025 -Facilities Manager/ Assoc. Custodial Manager-DC Convention Center

Company: Aramark

Location: Washington, DC

Posted Dec 20, 2024

Aramark's Accelerate to Leadership (A2L) Program is a year-long development program for recent college graduates, offering work experience, mentorship, and professional training across various business areas. Selected candidates take on leadership roles, receive structured development, and have opportunities to grow and impact lives across diverse industries. The program emphasizes service, inclusion, and shared prosperity, with a salary range of $55,000 to $60,000, plus potential bonuses or commissions. Benefits include medical, dental, vision, retirement plans, and paid leave. Key responsibilities involve training employees, ensuring safety, managing teams, and maintaining compliance with regulations. Preferred qualifications include degrees or experience in hospitality, customer service, or related fields, along with strong communication and leadership skills.

Class A Associate Driver

Company: Coca-Cola

Location: Washington, DC

Posted Dec 20, 2024

The job posting is for a full-time position as a delivery driver in Washington, DC, offering a pay rate of $28.00 per hour, full benefits, and 401k with employer match. The role involves operating company equipment safely, delivering products to customers, and providing excellent customer service. After six months, career advancement opportunities are available.

SP - Associate Broker

Company: CBRE

Location: Washington, DC

Posted Dec 20, 2024

CBRE offers an exciting career opportunity as a SP-Associate, focusing on developing business, marketing commercial real estate properties, and negotiating leasing terms. Key responsibilities include securing new business, providing clients with market information, preparing property data, and assisting in transactions. The role requires a Bachelor's Degree, a DC Real Estate License, and proficiency in Microsoft Office. CBRE provides comprehensive benefits, career growth, and a supportive environment. The company values diversity and equal opportunity.

Management Analyst

Company: Department of Housing and Urban Development - Assistant Secretary for Housing-Federal Housing Commissioner

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The text describes a job opening at the Department of Housing and Urban Development for the position of Asst Secretary for Housing-Federal Housing Commissioner. The role requires U.S. citizenship, a background investigation, and completion of a Declaration for Federal Employment. Specialized experience or education equivalent is necessary, with specific requirements varying by grade level. The position is non-exempt from the Fair Labor Standards Act and offers federal benefits. HUD employees are subject to ethics laws and regulations.

Information Technology Specialist, CG-2210-12 (FPL: CG-13)

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for a position in the Legal Division's Legal Information Technology Unit, responsible for providing comprehensive IT services. The role requires U.S. citizenship, a minimum background investigation, and specialized experience in delivering IT solutions using project management methodologies. Essential competencies include attention to detail, customer service, oral communication, and problem-solving skills. The position may involve a probationary period and two days of in-office work per week. Benefits include a comprehensive package, some of which are competitive in both private and public sectors.

Information Technology Specialist (Data Management), CG-2210-13 (FPL: CG-14)

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for a position in the Legal Division's Legal Information Technology Unit, responsible for providing IT services. The role requires U.S. citizenship, a background investigation, and completion of a confidential financial disclosure. Specialized experience is needed in safeguarding data, designing data visualizations, and using project management methodologies. IT-related experience is also required, demonstrating skills in attention to detail, customer service, oral communication, and problem-solving. Eligibility for ICTAP is possible with a score of 80 or higher. The selected candidate will report to their duty station two days a week and may undergo a probationary period. A comprehensive benefits package is offered.

Software Engineer, Machine Learning

Company: Meta

Location: Washington, DC

Posted Dec 20, 2024

Meta is initiating a significant transformation in its business and technology, with Machine Learning Engineers playing a pivotal role. The ideal candidate should have industry experience in recommendation, classification, and optimization problems. They will lead projects, own the ML life-cycle, and collaborate with top engineers and researchers to solve complex social data and prediction problems. The role involves developing scalable classifiers, suggesting requirements, and coding deliverables. Minimum qualifications include 2+ years of programming and ML experience, proficiency in frameworks like PyTorch or TensorFlow, and a relevant degree or equivalent experience.

Staffing Coordinator - Capital One Arena

Company: Aramark

Location: Washington, DC

Posted Dec 20, 2024

The Staffing Coordinator role at Aramark involves supervising general office functions including payroll, A/P, A/R, sales reporting, inventory, and operating statements. Key responsibilities include data collection, basic accounting reports, and coordinating office operations. The position offers a competitive hourly rate ranging from $23.00 to $23.00, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. The role requires proficiency in Microsoft Applications, basic accounting skills, and clear communication. A minimum of 2 years of experience is preferred.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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