Excellent Customer Experience Jobs in Washington DC

102,163 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Family Medicine Nurse Practitioner (ARNP) – FLEX CARE

Company: Valley Medical Center

Location: Covington, Washington

Posted Dec 04, 2024

Valley Medical Center in Renton, Washington is recruiting a full-time Family Medicine Flex Care Nurse Practitioner (ARNP). The position offers a collaborative work environment, patient-centered care, and access to system-wide support. The NP will provide same-day and next-day in-person and telehealth visits, full spectrum primary care, and manage indirect patient care requests. The compensation is between $130,000 to $145,000, with additional benefits including medical, dental, vision, life insurance, and flexible spending accounts. Valley Medical Center is a distinguished healthcare provider with numerous recognitions and awards.

Exchange Administrator

Company: Skyepoint Decisions

Location: Washington, DC

Posted Dec 04, 2024

SkyePoint Decisions, a leading cybersecurity IT service provider, is seeking a motivated Exchange Administrator to support the Department of State. The role involves monitoring, maintaining, and resolving issues with Microsoft Windows Server and Microsoft Exchange Systems on a 24x7x365 basis. The position is hybrid in the Washington, DC office with a schedule of Tuesday - Saturday, 8:30am - 4:30pm. Qualifications include a Bachelor's Degree in a related IT field, 3-5 years of Windows Server and Microsoft Exchange experience, and various certifications. SkyePoint offers competitive compensation, benefits, and a flexible work environment.

Assistant General Manager, Washington DC

Company: Equinox

Location: Washington, DC

Posted Dec 04, 2024

Equinox Group, a high-growth collective of influential lifestyle brands including Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media, is seeking an Assistant General Manager. The role involves ensuring smooth operational procedures, training and supervising staff, managing inventory, payroll, budget, and maintaining club maintenance. The ideal candidate should have 3-6 years of management experience in a customer service business, preferably in retail and hospitality, with excellent communication skills, financial management experience, and a 4-year college degree. Equinox offers competitive salary, benefits, and commission opportunities, along with a complimentary club membership and perks.

Unregistered Radiologic Technologist

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Dec 04, 2024

The job involves operating radiology equipment under supervision, producing radiographic images, and performing related procedures. The role requires documenting quality control, assessing patient needs, and communicating effectively. The candidate must be enrolled in a certified Radiology Technology program, have a high school diploma or GED, and obtain a Certified Radiologic Technologist license within 6 months of hire. Basic Life Support certification is also required within 3 months of hire. The job involves preparing examination rooms, reviewing orders, and creating CDs of images. The candidate must have good academic standing, effective organizational skills, and basic keyboarding skills.

Delivery Project Manager - Google Services

Company: World Wide Technology

Location: Washington, DC

Posted Dec 04, 2024

World Wide Technology (WWT) is a highly recognized company, founded in 1990, with over 10,000 employees and $20 Billion in annual revenue. Known for its world-class culture and generous benefits, WWT is committed to fostering innovation and creativity. The company is currently seeking a Project Manager for its Government Services team within Public Sector. The role involves managing Google Cloud services for a classified Intelligence Community portfolio, including Managed Service Provider (MSP) services. The Project Manager will be responsible for overall program management, ensuring customer satisfaction, and achieving financial objectives. WWT offers a competitive benefits package, including health, dental, vision care, profit sharing, and tuition reimbursement.

Capitol Hill Hospital Shift Supervisor Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 04, 2024

The role involves supervising nursing and hospital operations, coordinating patient bed placements, and managing staff to ensure seamless admissions, transfers, and discharges. The incumbent directs hospital operations, rounds on units to identify patient needs, communicates with various departments for patient prioritization, and ensures compliance with policies and procedures. They also act as a clinical resource, support performance improvement, and handle employee issues in the absence of managers. Basic qualifications include a BSN, RN license, and specific certifications; preferred qualifications include extensive clinical experience and previous supervisory experience.

US Trade and Climate Correspondent

Company: Financial Times

Location: Washington DC

Posted Dec 04, 2024

The Financial Times is seeking a correspondent to cover international trade based in Washington DC. The role involves collaborating with colleagues, developing sources, traveling to cover the impact of Trump's trade policies, and working with the global network. The successful candidate will be expected to help colleagues with big stories and showcase their skills on a global story.

Speech Language Pathologist, Full Time - Redmond

Company: Kaiser Permanente

Location: Redmond, Washington

Posted Dec 04, 2024

The role involves providing comprehensive speech-language pathology services, including evaluation, diagnosis, treatment, and prevention for various disorders. The position requires experience as a clinical speech-language pathologist, a master's degree in communication disorders, and a license in Washington state. Essential responsibilities include documenting procedures, contributing to program development, and maintaining continuing education requirements. The ideal candidate should be proficient in computer applications and have clinical competence in specific disorders. Preferred qualifications include extensive clinical experience, certifications in voice treatment, and expertise in various assessment techniques.

Senior Litigation Paralegal Specialist

Company: Guidehouse

Location: Washington, DC

Posted Dec 04, 2024

Guidehouse is seeking a Litigation Paralegal Specialist with an active Top Secret clearance and relevant experience. The role involves providing professional paralegal support to litigation teams, conducting legal research, and assisting with all phases of litigation. The ideal candidate will have a strong understanding of legal research tools, excellent communication skills, and experience with eDiscovery challenges. Guidehouse offers a comprehensive rewards package including medical insurance, retirement plans, and opportunities for professional development.

Receptionist/ Office Assistant

Company: Cooley

Location: Washington DC

Posted Dec 04, 2024

The Receptionist Office Assistant position at Cooley is a critical role that involves establishing effective work relationships with clients, attorneys, and business professionals, while providing exceptional customer service. The role requires meeting assistance, coordinating with various departments, performing routine administrative duties, and maintaining a secure and neat environment. The candidate should be knowledgeable of all personnel and departments, and have experience with Microsoft Office, iManage, and other firm applications.

Cardiothoracic Surgery Per Diem Nurse Practitioner

Company: CommonSpirit Health

Location: Silverdale, Washington

Posted Dec 04, 2024

Virginia Mason Franciscan Health, formed in 2020, is recruiting an experienced surgical Nurse Practitioner for a PRN role. The NP will join a cohesive surgical team, handling duties like endoscopic vein harvest, cardiac surgery first assist, and robotic thoracic surgery bedside first assist. The practice covers full spectrum conventional cardiac and thoracic surgery, with a focus on quality and low turnover. Requirements include a WA state NP license, 1+ year cardiothoracic surgery experience, and proficiency in ICU patient management.

ServiceNow.Org Sr Enterprise Account Exec

Company: ServiceNow

Location: Washington, DC / Remote

Posted Dec 04, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Account Executive for ServiceNow.org. This role involves producing new business sales revenue from software licenses, working with prospects and customers in a specific territory. The ideal candidate will have a mission orientation and metrics-driven mentality, with 10+ years of experience in Account Executive roles within the software industry, preferably with experience in selling to Non-Profit organizations. The role involves developing and executing a sales strategy, driving pipeline generation, and cultivating customer relationships. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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