Excellent Customer Experience Jobs in Washington DC

102,163 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Administrative Assistant

Company: Axios

Location: Washington DC

Posted Nov 27, 2024

Axios is hiring administrative assistants to support their growing teams in their VA headquarters. The ideal candidate will have a proactive entrepreneurial spirit, strong organization skills, and a passion for Axios' mission.

Senior Staff Engineer-Payments Platform

Company: GEICO

Location: Washington DC

Posted Nov 27, 2024

GEICO is seeking experienced engineers to build a Payments Platform from the ground up, with a focus on technical excellence, psychological safety, and continuous improvement.

Data Science Manager - AI/ML

Company: Radiant Digital

Location: Washington DC

Posted Nov 27, 2024

Radiant Digital delivers technology consulting and business solutions for commercial and government clients. The Practice Director will lead a team of high-performing employees and consultants, overseeing solution lifecycle execution, client and internal company projects, and supporting business development.

PSC Senior Recruiter

Company: Devis

Location: Washington DC

Posted Nov 27, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and consulting services to federal, state, and local governments. They are seeking a Senior Recruiter to source and onboard top talent for USAID Personal Services Contractor PSC roles.

Sr Enterprise Federal Account Executive - Federal Healthcare

Company: ServiceNow

Location: Washington DC

Posted Nov 27, 2024

ServiceNow is a company that is making the world of work better for people. They have a cloud-based platform and solutions that deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. They are looking for people who are ready to jump right in and help them build on their incredible momentum.

PSC Junior Recruiter

Company: Devis

Location: Washington DC

Posted Nov 27, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and consulting services to federal, state, and local governments. They are seeking a Personal Services Contractor Recruitment Associate/Junior Recruiter to provide administrative support in recruitment.

Front Desk Associate, Wisconsin Ave

Company: Equinox+

Location: Washington DC

Posted Nov 27, 2024

Equinox Group is a high growth collective of lifestyle brands that aim to maximize life. They are passionate about high performance living and believe in unleashing untapped potential. The company is looking for energetic and enthusiastic Front Desk Associates to join their team.

PSC Recruitment Specialist

Company: Devis

Location: Washington DC

Posted Nov 27, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and consulting services to federal, state, and local governments. They are seeking a Personal Services Contractor Recruitment Specialist to source, screen, and place candidates in various roles.

Printer Technician (SMIT Field System Admin II) - Onsite - Washington, DC

Company: CDW

Location: Washington DC

Posted Nov 27, 2024

The job description is for a Field System Administrator who will provide support to the SMIT Program, a multi-year program expected to run until September 2028. The role involves providing general support activities for print devices and video teleconferencing equipment, as well as leading and implementing complex and specialized projects. The job requires a high school diploma or equivalent, 3+ years of experience working with an OEM or third-party provider of printer repair services, and an active DOD Secret Clearance.

Senior Budget Data Analyst

Company: cBEYONData

Location: Washington DC

Posted Nov 27, 2024

cBEYONData is seeking a Senior Budget Data Analyst to support Federal clients. The Analyst will join a cross-functional team and perform various responsibilities including data gathering, consolidation, and strategic communications.

Senior Configuration Management Analyst

Company: Leidos

Location: Washington DC

Posted Nov 27, 2024

Leidos is looking for a Senior Configuration Management Analyst to join their team in Arlington, VA. The company offers a dynamic and collaborative environment, professional growth opportunities, and a chance to make a real impact. The job requires 4+ years of experience and a BS degree.

Sales and Design Consultant

Company: California Closets BC

Location: Washington DC

Posted Nov 27, 2024

California Closets is a company that offers custom-designed organizational solutions and exceptional service. They are looking for a Sales and Design Consultant to deliver personalized whole-home design solutions and exceptional service.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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