Excellent Customer Experience Jobs in Washington DC

102,163 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Washington DC area.

Occupational Therapist Officer

Company: U.S. Army 1st Medical Recruiting Battalion

Location: Washington, District of Columbia

Posted Nov 25, 2024

As an occupational therapist officer in the Army, you'll provide direct patient care, readiness training, wellness education, and injury prevention to Soldiers. You'll help alleviate stress issues for individual Soldiers and larger units. This role offers opportunities for humanitarian missions, leadership training, and a competitive benefits package. Requirements include a Bachelor's Degree from an accredited Occupational Therapy Program, field work experience, a valid U.S. license, and board certification eligibility. Age range is 21 to 42 years old.

RN Endoscopy Special Procedures Unit 4 10 Hour Shifts New Contract Differentials Capitol Hill Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 25, 2024

Kaiser Foundation Health Plan of Washington is seeking a Registered Nurse with experience in Endoscopy/Special Procedures and Conscious Sedation. The role involves providing nursing care to patients, adhering to Kaiser's ambulatory Nursing Care Standards, and collaborating with the healthcare team. The nurse will be responsible for patient assessment, formulating and implementing care plans, and coordinating healthcare services. The job requires strong communication, problem-solving, leadership, and decision-making skills. The nurse will handle 24 patients a day, running 2 rooms, including 1 OR room 3 days a week and 2 OR rooms 1 day a week. The role involves high-tech procedures like ERCP/EUS/EBUS programs. The nurse must have a Washington State or Compact/Multi-State RN license, along with AHA BLS and ACLS certifications.

Social Worker (MSW) - F/T Days - Bellevue

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 25, 2024

This job involves providing comprehensive clinical social work services in primary care or home health settings. The role includes conducting psychosocial assessments, offering short-term counseling, and coordinating care plans to maintain patient independence. Essential responsibilities encompass a wide range of interventions such as advocacy, linkage, referral, and case coordination. The ideal candidate should possess a Masters degree in social work, relevant licensure, and at least one year of experience. Excellent communication skills, teamwork, and commitment to diversity are essential. Preferred qualifications include post-masters experience, care coordination experience, and familiarity with electronic charting.

RN Medical Surgical Telemetry 2-12 Hour Nights New Contact Differentials Capitol Hill Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 24, 2024

The job posting is for a Medical Surgical Telemetry position with 12-hour night shifts, including rotating weekends and holidays. The role offers various differentials such as acuity, location, night, and weekend differentials. The employer prefers candidates with minimum experience in med-surg, tele, or long-term acute care, and is open to training RNs with strong clinical skills. The position involves using the nursing process for patient assessment, planning, implementation, and evaluation. The RN will collaborate with the healthcare team, communicate effectively with patients and families, and participate in educational programs. Basic qualifications include an Associate's degree in Nursing, a Washington or Compact RN license, and Basic Life Support certification. Preferred qualifications include ambulatory care nursing experience, primary nursing or case management experience, and a BSN degree.

Studio Manager, 14TH - SoulCycle

Company: Equinox+

Location: Washington DC

Posted Nov 25, 2024

The company, Equinox Group, is seeking a Studio Manager for SoulCycle. The ideal candidate will have a passion for the SoulCycle culture and brand, and will be responsible for managing the studio and leading the studio team.

Principal Product Manager

Company: Microstrategy

Location: Washington DC

Posted Nov 24, 2024

MicroStrategy is a company that is transforming organizations into intelligent enterprises through data-driven innovation. They are a market leader in enterprise analytics and mobility software, and are also leading a shift in how companies approach their treasury reserve strategy by adopting Bitcoin. The company values innovation, agility, and collaboration, and is looking for a Principal Product Manager to join their team.

Social Worker (MSW) - Discharge Planning: Tacoma (F/T Days)

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 25, 2024

This job posting is for a Clinical Social Worker position, providing a wide range of services in primary care or home health settings. The role involves evaluating patients' psychosocial assets and deficits, coordinating care plans, and offering short-term counseling. The ideal candidate should have a Masters degree in Social Work, relevant licenses, and at least one year of experience. Excellent communication skills, teamwork, and commitment to diversity are essential. Preferred qualifications include care coordination experience, knowledge of social case management, and familiarity with Microsoft Office and electronic charting.

Locum Tenens NP - Psychiatry Position in Washington WBY# JOB-3001032

Company: Weatherby Healthcare

Location: Yakima, Washington

Posted Nov 25, 2024

Weatherby Healthcare is offering a Nurse Practitioner position in Yakima, Washington. The role involves working with an average of 9 patients per day, 7 days a week, with a 7 on / 7 off schedule. Benefits include competitive compensation, paid malpractice insurance, health, vision, dental, and 401(k) retirement benefits, and covered transportation and housing expenses. The hourly rate ranges from $80.00 to $110.00, depending on various factors. Weatherby Healthcare, founded in 1995, is a leading expert in locum tenens staffing for healthcare professionals.

NP needed in Washington for Critical Care/Intensive Care coverage CPH# JOB-3000687

Company: CompHealth

Location: Richland, Washington

Posted Nov 25, 2024

CompHealth is seeking a Board Certified Nurse Practitioner for a Critical Care/Intensive Care position in Richland, Washington. The role involves working 7 am - 7 pm or 7 pm - 7 am shifts, seeing 8-12 adult patients per day. The company offers complimentary housing and travel, covers licensing and malpractice costs, simplifies the credentialing process, and provides first-day medical insurance and 401(K). CompHealth, a leading healthcare staffing company since 1979, is committed to connecting healthcare providers with suitable job opportunities based on their lifestyle and qualifications.

Initiative Director, Australia

Company: Climate Imperative Foundation

Location: Washington DC

Posted Nov 25, 2024

The Australia Initiative Director will lead strategic grantmaking to achieve policy wins that help Australia meet its climate goals and accelerate the decarbonizing of the materials it exports. The role will work with Climate Imperatives leadership team to align the strategy with the organizations values and theory of change.

Neurology Physician Neurophysiology or Neuromuscular

Company: CommonSpirit Health

Location: Seattle, Washington

Posted Nov 25, 2024

Virginia Mason is recruiting a BE/BC Neurologist with fellowship training in Clinical Neurophysiology, preferably with Neuromuscular experience. The Outpatient Neurology Department consists of 11 Neurologists, integrating care with other neurological services. The role includes bi-monthly journal clubs, conferences, and research opportunities. The position is outpatient call only, shared among all Neurologists. Benefits include comprehensive insurance, relocation assistance, and well-being programs.

Locums NP - Internal Medicine Job Opportunity in WA WBY# JOB-3000756

Company: Weatherby Healthcare

Location: Mount Vernon, Washington

Posted Nov 25, 2024

Weatherby Healthcare offers a Nurse Practitioner locum tenens position in Mount Vernon, Washington. The role involves working with 18-25 patients per day, performing procedures like excisional debridement, cultures, biopsies, and sutures. Benefits include competitive compensation, paid malpractice insurance, 24-hour consultant support, and covered transportation and housing expenses. Weatherby, founded in 1995, is a leading expert in locum tenens staffing for healthcare professionals.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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