Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Sr. Manager, Sales - PubSec

Company: Twilio

Location: USA

Posted Dec 16, 2025

This role involves leading Twilio's public sector sales team to drive revenue and social impact, requiring strategic leadership and technical expertise. Compensation ranges from $155k to $216k based on location.

Staff Software Engineer - Structure

Company: Webflow

Location: USA

Posted Dec 16, 2025

Webflow seeks a Staff Software Engineer to contribute to their innovative platform, offering equity, comprehensive benefits, and a remote-first culture focused on empowerment and inclusivity.

Sales Development Representative (Outbound)

Company: Hostaway

Location: UK

Posted Dec 16, 2025

Hostaway, a successful SaaS startup, seeks a remote Sales Development Representative in the UK. The role offers competitive pay, equity, and growth opportunities in a dynamic, remote-friendly environment.

VIP Relationship Manager

Company: Kraken

Location: UK,Australia,Switzerland,Hong Kong,Germany,Ireland

Posted Dec 16, 2025

Kraken emphasizes crypto innovation and global adoption, seeking passionate candidates to join their mission-driven team focused on financial freedom and industry leadership.

Senior Product Manager

Company: MariaDB plc

Location: Bulgaria

Posted Dec 16, 2025

MariaDB is making a significant impact globally, powering applications used by billions. The role seeks a Product Manager to drive strategy for distributed databases and high-availability solutions, emphasizing technical expertise and community collaboration. The company values diversity and innovation while offering hybrid work arrangements.

Corporate Marketing Events Analyst

Company: InvGate

Location: Argentina

Posted Dec 16, 2025

InvGate seeks a Corporate Marketing Events Analyst to support growth through event planning, stakeholder collaboration, and brand initiatives. The role involves coordinating global events, supporting sales/HR, and enhancing employer branding. Benefits include career development, remote work reimbursement, and a fixed bonus for gastronomy-related purchases.

Senior PSIRT Security Engineer

Company: GitLab

Location: EMEA

Posted Dec 16, 2025

This job description outlines a role within GitLab's Product Security Incident Response Team (PSIRT), focusing on vulnerability analysis, collaboration with engineering teams, and managing coordinated vulnerability disclosure programs. It details responsibilities like vulnerability validation, remediation support, and security improvement initiatives, along with required skills in security research, programming, and communication.

Senior Enterprise Account Executive - Health Plans

Company: H1

Location: Remote

Posted Dec 16, 2025

H1's mission is to provide equitable healthcare through data and AI, offering roles like Enterprise Account Executive with competitive compensation and a focus on diversity. The company emphasizes innovation and impactful work in healthcare.

Senior Product Manager

Company: MariaDB plc

Location: Croatia

Posted Dec 16, 2025

MariaDB is making a significant global impact with its database solutions. The role of a Product Manager is crucial for driving innovation in distributed systems and high availability solutions, requiring technical expertise and collaboration with communities and partners.

Sales Executive - (Dutch Speaker)

Company: G-P

Location: Netherlands

Posted Dec 16, 2025

GP seeks a Sales Executive to drive global growth by empowering companies to hire internationally. The role involves strategic sales, client engagement, and market ownership in the Benelux region, requiring fluency in Dutch and English.

Solution Architect - Ecosystems

Company: GitLab

Location: Asia,Australia

Posted Dec 16, 2025

This job description outlines the role of an Ecosystem Solutions Architect at GitLab, focusing on guiding partners through technical activation, collaboration with cross-functional teams, and driving partner-led growth while maintaining expertise in GitLab technologies.

Customer Success Manager

Company: Elicit

Location: USA

Posted Dec 16, 2025

Elicit is an AI research assistant with a mission to enhance reasoning and decision-making across multiple fields. The company has achieved strong product-market fit and seeks experienced professionals to drive enterprise growth. The role involves customer success, onboarding programs, and collaboration with sales teams. Benefits include competitive compensation, flexible work arrangements, and professional development opportunities.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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