Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Campaign Manager

Company: inPowered

Location: USA

Posted Dec 16, 2025

This job description outlines the role of an Ad Operations Manager, requiring expertise in digital advertising operations, ad tech platforms, and campaign optimization. Responsibilities include campaign management, ad tech platform management, quality assurance, and reporting. The position demands a bachelor's degree, 3+ years of experience in ad operations, proficiency in tools like Excel and DSPs, and knowledge of ad verification solutions and project management applications.

Channel Manager

Company: Yubico

Location: USA

Posted Dec 16, 2025

Yubico promotes secure login solutions globally, offering competitive benefits and a collaborative culture. They seek a Channel Manager to expand cybersecurity partnerships.

Staff Fullstack Engineer - Reservation Management

Company: Airbnb

Location: USA

Posted Dec 16, 2025

This job posting highlights opportunities to lead engineering initiatives, collaborate with cross-functional teams, and drive product innovation at Airbnb. The role emphasizes scalable development, mentorship, and contributing to inclusive tech practices. Remote work options are available with potential in-office requirements.

Data Engineer - Data Platform

Company: Kraken

Location: Remote

Posted Dec 16, 2025

Kraken promotes a mission-driven culture focused on crypto innovation and global adoption. They seek skilled Data Engineers to build scalable data systems, emphasizing security, education, and client support. The company values diversity and equal opportunity, encouraging passionate candidates to apply.

Brand Operations Manager

Company: Glitch Productions

Location: USA

Posted Dec 16, 2025

Glitch Productions, an Australian animation studio with 17M subscribers, seeks a Brand Operations Manager to streamline brand workflows. The role involves cross-department coordination, asset management, and campaign planning. The company emphasizes creativity, innovation, and a supportive work environment.

People Operations Associate

Company: Kraken

Location: UK,Canada,Portugal,Ireland,Cyprus

Posted Dec 16, 2025

Kraken promotes its mission to advance crypto adoption through a global, diverse team committed to innovation and financial inclusion. The company emphasizes its industry-leading security, education, and client support while offering remote job opportunities with a focus on HR operations and cultural values.

Customer Support Specialist

Company: HubSpot

Location: Colombia

Posted Dec 16, 2025

This job description outlines the role of a Customer Support Specialist at HubSpot, including responsibilities like resolving customer issues, collaborating with teams, and providing technical support. It highlights required skills such as fluency in English and Spanish, a growth mindset, and technical curiosity. The onboarding process is detailed, emphasizing training and development opportunities.

Senior Manager - Developer Advocacy

Company: GitLab

Location: Remote

Posted Dec 16, 2025

This role as Senior Manager Developer Advocacy at GitLab combines team leadership with technical advocacy, focusing on creating content, engaging communities, and shaping product strategy. The position emphasizes driving adoption through technical content, deepening community engagement, and influencing product direction with a global team.

Lead Software Engineer - ICHRA

Company: Gravie

Location: USA

Posted Dec 16, 2025

Gravie seeks a Lead Software Engineer to innovate healthcare solutions. The role involves leading engineering teams, mentoring, and improving CICD processes. The company offers competitive salaries, unique benefits, and a mission-driven environment.

Paid Search Manager

Company: Hostaway

Location: North America

Posted Dec 16, 2025

This job posting highlights Hostaway's growth opportunities, remote work flexibility, competitive compensation, equity options, and a dynamic work environment. The role offers significant impact in a fast-growing SaaS company with benefits like professional development and global team collaboration.

Software Engineer (Frontend)

Company: Cyberhaven

Location: Europe

Posted Dec 16, 2025

This job description highlights opportunities to work on advanced SaaS product development with modern tech stacks, collaborate with industry leaders, and contribute to innovative data security solutions. The role emphasizes technical challenges, user experience improvements, and career growth within a well-funded company.

Vice President Customer Support

Company: Vultr

Location: Remote

Posted Dec 16, 2025

Vultr is a leading cloud infrastructure company with global reach, offering scalable solutions and robust employee benefits.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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