Excellent Customer Experience Jobs
1,761,942 open positions · Updated daily
Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.
Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.
Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.
Package Specialist-SAP Cloud Integration
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting's delivery centers, requiring technical expertise in SAP CPI, strong communication skills, and experience with configuration management. Candidates must hold a bachelor's degree and demonstrate analytical abilities, defect resolution skills, and end-to-end project experience.
Package Consultant - SAP HANA Basis
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP HANA systems, and opportunities to drive innovation through hybrid cloud and AI solutions. It highlights responsibilities like system design, performance tuning, and client guidance, along with preferred skills such as German language proficiency.
Business Transformation Consultant
Company: IBM
Location: Dublin, IE
Posted Dec 15, 2025
This job posting seeks a Business Change and Training Consultant to lead transformation initiatives, manage stakeholder engagement, and deliver training programs for a major client's digital transformation efforts. The role emphasizes change management, training strategy, and collaboration with cross-functional teams to ensure successful adoption of new systems.
Technical Support Professional
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 15, 2025
IBM's Technical Support Professional role emphasizes innovation, career growth, and technical expertise. It requires strong communication, problem-solving, and collaboration skills, with opportunities for professional development in cloud and software solutions.
Content Manager 8 Software Developer Support Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job description highlights a role in technical support for IBM Content Manager 8, emphasizing collaboration, problem-solving, and customer satisfaction. It outlines responsibilities, required skills, and the opportunity to work with cutting-edge technologies while contributing to global support teams.
Senior IAM engineer - Saviynt developer
Company: IBM
Location: WROCLAW, PL
Posted Dec 15, 2025
This job description outlines a role as an IAM developer at IBM Security Services, focusing on designing and managing IAM solutions, ensuring security controls, and collaborating in a global team environment with expertise in Saviynt platform and IAM concepts.
Application Developer-Experience Front End
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting, emphasizing long-term client relationships, global collaboration, and innovation in hybrid cloud and AI solutions. It outlines responsibilities involving software development, technical expertise, and working within IBM's delivery centers to drive technological adoption. The role requires advanced technical skills and experience with tools like ReactJS, TypeScript, and Java, while also valuing interpersonal skills and problem-solving abilities.
Package Specialist-SAP SCM MM
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
IBM Consulting offers career opportunities focused on client collaboration, innovation in hybrid cloud and AI, and professional growth through strategic partnerships and technical expertise.
Project Manager-ADM
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on leading SAP projects with expertise in technical implementation, project management, and team leadership. It requires a bachelor's degree, specific technical skills, and experience in managing client relationships and project deliverables.
Site Reliability Engineering Level 2 GCP and Azure
Company: IBM
Location: Mexico City, MX
Posted Dec 15, 2025
The job description outlines SRE responsibilities for ensuring cloud application availability, requiring expertise in GCP/Azure, observability tools, automation, and collaboration with teams. It emphasizes reliability, system scaling, and documentation of best practices.
Collections Practitioner
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
The text describes a job role for an Accounts Receivable Collections Specialist, outlining responsibilities such as handling customer transactions, credit management, and dispute resolution. It emphasizes technical skills, teamwork, and meeting business metrics while balancing routine tasks with opportunities to solve complex problems. The role requires experience in finance, ERP systems, and customer relationship management.
Application Developer-Asset Management
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI solutions, and technical expertise. It outlines responsibilities like project management, communication planning, and software development lifecycle participation, along with required skills in IBM Maximo and DevOps practices.