Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Infrastructure Specialist-Azure DevOps

Company: IBM

Location: Pune, IN

Posted Dec 15, 2025

This job description outlines a role at IBM Consulting's delivery centers, focusing on technical expertise in DevOps, Python, Kubernetes, and cloud technologies. It lists educational requirements, preferred qualifications, and experience in application security and distributed systems.

Linux Distro/system Development Engineer

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

This job posting seeks a Linux Distribution Systems developer to maintain Debian packages for IBMZ compilers and toolchain components. Responsibilities include collaborating with internal teams, upstream projects, and the Debian community. Requirements emphasize experience with Linux packaging tools, system programming, and open-source coordination.

Application Developer-Experience Front End

Company: IBM

Location: Mumbai, IN

Posted Dec 15, 2025

This job description outlines a role at IBM Consulting involving technical expertise, innovation, and frontend development. It requires a Bachelor's degree, 3.5 years of experience with React JS, and skills in frontend application development. Preferred qualifications include a Master's degree and strong interpersonal abilities.

Maximo AMS Application Developer

Company: IBM

Location: Calgary, CA

Posted Dec 15, 2025

This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and the role of a Maximo Technical Consultant. It outlines responsibilities, required skills, and the importance of innovation in delivering solutions for clients.

Application Architect-Microsoft Business Applications

Company: IBM

Location: Gurgaon, IN

Posted Dec 15, 2025

The text describes a career in IBM Consulting focused on long-term client relationships, global collaboration, and technical expertise in hybrid cloud and AI solutions. It outlines role responsibilities, required skills in X++/C, technical design, and integration tools, along with preferred experience in lifecycle services and cloud platforms.

Application Developer-Azure Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in software development. It outlines required skills in .NET Core, Angular, Azure platforms, and cloud-native deployment, along with preferred qualifications like a Master's degree and Agile team experience.

Fullstack Developer: React& NodeJs

Company: IBM

Location: Bucharest, RO

Posted Dec 15, 2025

This job posting seeks a skilled FrontEnd Developer for a headless commerce role, emphasizing expertise in modern frameworks, API integration, and performance optimization. It outlines responsibilities, required skills, and preferred experiences while highlighting collaboration and innovation in eCommerce solutions.

Infrastructure Specialist-ServiceNow

Company: IBM

Location: Pune, IN

Posted Dec 15, 2025

This job description outlines an Associate Developer role at IBM Consulting, focusing on client collaboration, solution development, and technical expertise in areas like ServiceNow. It lists required education, technical skills, and preferred certifications for the position.

Test Developer (f/m/x)

Company: IBM

Location: WIEN, AT

Posted Dec 15, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and career growth opportunities. It outlines responsibilities in test automation, agile development, and quality assurance, along with competitive compensation and inclusive work environment benefits.

Business Analyst-2025 graduate

Company: IBM

Location: Multiple Cities

Posted Dec 15, 2025

The text describes the role of a business analyst in bridging business and technical needs, emphasizing their impact on organizational efficiency, decision-making, and strategic direction. It outlines key responsibilities like requirements gathering, data analysis, and process improvement, along with required education and skills.

Technical Support Professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

This job description outlines a zOS Systems Support Engineer role requiring expertise in troubleshooting complex systems, collaborating with global teams, and resolving technical issues. The position emphasizes analytical skills, problem-solving under pressure, and deep technical knowledge of zOS environments. Qualifications include a bachelor's degree, programming experience, and strong communication abilities.

Package Consultant-SAP HANA SCM MM

Company: IBM

Location: Kolkata, IN

Posted Dec 15, 2025

This text describes a career opportunity at IBM Consulting focusing on SAP implementation and client collaboration. It highlights roles in project leadership, technical expertise, and innovation across global delivery centers, emphasizing career growth and impactful client solutions.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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