Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Sr. Flight Control Law Engineer

Company: Reliable Robotics

Location: USA

Posted Dec 13, 2025

The text describes a company developing safety-enhancing aviation technology to save lives and create a safer, more convenient transportation future. It outlines a Sr Flight Controls Engineer role with responsibilities in flight control systems, simulation, and testing, along with competitive compensation and a mission-driven team focus.

Senior Software Engineer - Host Platforms & Access

Company: Airbnb

Location: USA

Posted Dec 13, 2025

This job posting seeks a Senior Software Engineer to develop scalable platforms and APIs for Airbnb's Host Pricing and Settings team. The role involves collaborating with cross-functional teams, improving systems, and ensuring technical excellence. Airbnb emphasizes diversity and inclusion in their hiring process.

Engineering Manager - MapGPT

Company: Mapbox

Location: USA

Posted Dec 13, 2025

Mapbox is a leading platform for location-aware businesses, offering innovative solutions like MapGPT. The role involves managing an engineering team to develop cutting-edge technologies while prioritizing customer needs and operational excellence.

GM - AI Foundation

Company: Spotify

Location: North America

Posted Dec 13, 2025

Spotify's Personalization team develops AI-driven experiences to enhance user engagement. They seek a leader to advance personalized recommendations and maintain their position as a tech innovator.

Clinical Training Lead

Company: Form Health

Location: USA

Posted Dec 13, 2025

This job description outlines the Clinical Training Lead role at Form Health, emphasizing responsibilities like designing onboarding programs, developing training materials, and collaborating across teams. It highlights qualifications and expectations for ensuring standardized, high-quality clinical training while supporting organizational growth and scalability.

Senior Product Manager

Company: Immersive

Location: UK

Posted Dec 13, 2025

Immersive, a leading cyber resilience platform, is hiring a Senior Product Manager. They emphasize innovation, customer-centricity, and offer flexible work options. The company highlights growth and a supportive culture.

Solutions Engineer

Company: Allium

Location: USA

Posted Dec 13, 2025

Allium addresses blockchain data challenges by providing accessible, standardized solutions inspired by Bloomberg and Google's data organization models. The company serves analysts and engineers with reliable blockchain data, emphasizing innovation and industry impact through customer success stories and a mission-driven culture.

Customer Success Manager

Company: Allium

Location: USA

Posted Dec 13, 2025

Allium simplifies blockchain data access by addressing industry challenges, inspired by Bloomberg and Google's data organization. Their mission serves analysts and engineers with reliable, scalable solutions, supported by enterprise customers and a strategic customer success role.

Fullstack Product Software Engineer - DocSend

Company: Dropbox

Location: Canada

Posted Dec 13, 2025

The role involves developing secure document management tools with cross-functional teams, contributing to a fast-growing startup-like environment. Requirements include experience in Ruby on Rails, React, and agile practices.

People Operations Business Partner

Company: Reserv

Location: Remote

Posted Dec 13, 2025

Reserv is an insurtech company focused on automating claims processes with AI and automation. They seek a People Operations Business Partner to create a supportive employee experience, emphasizing strategic HR partnerships, performance management, and remote-first culture. The role offers competitive benefits including health insurance, 401k matching, and remote work flexibility.

Manual QA Analyst

Company: Betr

Location: Canada

Posted Dec 13, 2025

Betr, founded in 2022, has grown rapidly with successful products like Betr Picks and Arcade. They seek a Manual QA Analyst in Canada, emphasizing quality and innovation in gaming apps. The company values diversity and offers equal employment opportunities.

Senior Staff Data Engineer - Marketplaces DNA

Company: Airbnb

Location: USA

Posted Dec 13, 2025

This role involves developing AI/data products, collaborating on critical data initiatives, and contributing to Airbnb's inclusive innovation efforts.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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