Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Cytogenetic Analyst

Company: labcorp

Location: Remote

Posted Dec 13, 2025

Labcorps seeks a remote Cytogenetic Analyst for a full-time role with benefits like medical, dental, and 401k. Responsibilities include FISH analysis and chromosome testing. Requirements include a degree, experience, and ASCP certification. Apply by November 11, 2025.

Director People Ops

Company: DuckDuckGo

Location: Remote

Posted Dec 13, 2025

DuckDuckGo seeks a Director People Operations to enhance organizational performance through talent development and performance systems. The role offers competitive compensation, flexible work, and a focus on trust and inclusivity. The company emphasizes transparency, diversity, and asynchronous collaboration while requiring background checks and occasional travel.

Sales Representative

Company: Viatris

Location: Remote

Posted Dec 13, 2025

This job posting highlights Viatris' commitment to empowering healthcare through innovative solutions and a positive work environment. The Sales Representative role emphasizes making an impact through customer engagement, territory management, and leveraging partnerships. The company offers competitive salaries, comprehensive benefits, and a supportive culture recognized as a top employer, fostering inclusivity and employee growth.

Enterprise Account Executive Western

Company: Versaterm

Location: U.S. (Remote)

Posted Dec 13, 2025

Versaterm promotes public safety solutions through innovation and customer success, offering job opportunities for Account Executives to drive growth and improve community safety.

Fraud & Payments Risk Specialist

Company: Baselane

Location: Remote

Posted Dec 13, 2025

Baselane seeks a Fraud and Payments Risk Specialist to enhance fraud detection and protect their platform. The role involves analyzing transactions, mitigating risks, and collaborating across teams. The position offers competitive compensation, equity, and comprehensive benefits in a remote-first environment.

Enterprise Account Executive Eastern

Company: Versaterm

Location: U.S. (Remote)

Posted Dec 13, 2025

Versaterm, established in 1977, offers public safety solutions through innovation and integrations. They seek professionals passionate about improving community safety and transforming public safety technology.

Senior Frontend Developer

Company: Sanctuary Computer

Location: Remote

Posted Dec 12, 2025

This job post seeks a Senior Frontend Developer for a creative collective with a focus on innovation and sustainability. The role involves building high-performance web applications, with competitive pay and a collaborative work environment.

Hematology/Oncology Account Manager

Company: Massive Bio, Inc.

Location: Remote

Posted Dec 12, 2025

Massive Bio seeks a HematologyOncology Account Manager in Colombia to expand their clinical trial services. The role involves managing provider networks, patient engagement, and partnerships, requiring sales experience and local expertise.

Mid C# Fullstack Developer

Company: Zipdev

Location: Remote

Posted Dec 13, 2025

Zipdev is seeking a Mid C Fullstack Developer to join their remote team, focusing on backend development, API integration, and digital advertising solutions. The role offers flexible work arrangements, professional growth opportunities, and competitive benefits including remote work, health care reimbursement, and learning bonuses.

Group Copy Supervisor (must have pharma agency exp)

Company: EVERSANA

Location: Remote

Posted Dec 13, 2025

EVERSANA INTOUCH is a global life sciences marketing agency focused on patient care and innovation. They emphasize diversity, offer competitive roles like Group Copy Supervisor, and prioritize inclusive hiring practices while combating recruitment fraud.

Licensed Mental Health Therapist Oregon

Company: Ascend Healthcare

Location: Oregon

Posted Dec 13, 2025

Ascend Healthcare emphasizes integrated psychiatric and behavioral health services with a focus on compassion, affordability, and improved patient outcomes. Their 'no wrong door' approach prioritizes accessibility and collaboration with partners to deliver seamless care while maintaining operational excellence and equity in mental health access.

Sales Development Representative

Company: Blackbaud

Location: Remote

Posted Dec 12, 2025

This job posting highlights a Sales Development Representative role with opportunities for growth, upskilling, and a supportive remote work environment. The position emphasizes collaboration, professional development, and competitive benefits, appealing to candidates seeking career advancement in software sales.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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