Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Senior Brand Designer

Company: Webflow

Location: Argentina

Posted Dec 12, 2025

Webflow is seeking a Senior Brand Designer to shape and scale their brand across campaigns, events, and experiences. The role emphasizes brand design excellence, collaboration with cross-functional teams, and creating scalable visual systems. The company highlights innovation, creativity, and benefits like equity, flexible work, and comprehensive health coverage.

Senior Software Engineer - DevX Code Infrastructure

Company: Reddit

Location: USA

Posted Dec 12, 2025

This job description outlines a senior engineer role focused on improving developer workflows through tooling and infrastructure. Responsibilities include designing scalable systems, enhancing code review processes, and integrating new technologies. The role requires experience with CI/CD tools, Kubernetes, and cloud platforms, along with benefits like healthcare, equity, and flexible work arrangements.

Senior Software Engineer II, Backend - Account Insights

Company: HubSpot

Location: UK

Posted Dec 12, 2025

HubSpot seeks a Senior Backend Engineer to empower SMBs with innovative technology. The role offers flexibility, collaboration, and opportunities to shape product development in a supportive, mission-driven environment.

Senior Marketing Data Analyst

Company: The Zebra

Location: USA

Posted Dec 12, 2025

The Zebra is revolutionizing insurance research with a focus on diversity and inclusion, offering competitive benefits, flexible work arrangements, and opportunities for data-driven marketing roles. The company emphasizes a supportive environment with equal employment opportunities and a culture of collaboration.

Senior User Acquisition Manager (App)

Company: Flo Health

Location: Poland

Posted Dec 12, 2025

The text describes a job role focused on app user acquisition campaigns, requiring performance marketing expertise, data analysis skills, and collaboration across teams. It outlines responsibilities, qualifications, and compensation details.

Credentialing Manager

Company: Alma

Location: USA

Posted Dec 12, 2025

This job description outlines a Credentialing Manager role focused on healthcare compliance, audit readiness, and process improvement. It highlights key responsibilities like NCQA standard implementation, RCM efficiency, and cross-functional leadership. The position requires 6+ years of experience in credentialing with expertise in delegated functions and regulatory compliance. The company offers competitive compensation and comprehensive benefits including remote work flexibility, health insurance, and wellness stipends.

Director of Performance Marketing

Company: MrBeast

Location: USA

Posted Dec 12, 2025

This job description outlines a leadership role in performance marketing with focus on growth strategy, media management, and cross-functional collaboration. The position requires expertise in paid media, analytics, and agency management, with success measured by scalable campaigns, efficient budget optimization, and revenue growth. Qualifications emphasize experience in ecommerce, data-driven decision making, and team alignment.

Business Recruiter

Company: Dropbox

Location: USA

Posted Dec 12, 2025

This job description outlines a business recruiter role focusing on creating exceptional candidate experiences, developing hiring strategies, and managing the recruitment process. It lists requirements like 8+ years of experience and preferred qualifications such as AI tool proficiency. Compensation details are provided for different US zones.

New Business Account Executive

Company: GitLab

Location: France

Posted Dec 12, 2025

This role involves driving net-new customer acquisition and expanding GitLab's market presence through strategic sales efforts, requiring expertise in B2B SaaS sales and collaboration with cross-functional teams.

Senior Python Software Engineer

Company: Nearform

Location: USA

Posted Dec 12, 2025

Nearform seeks a Senior Python Engineer with 6+ years experience, offering remote work, flexible hours, and comprehensive benefits. The role involves building scalable solutions and collaborating with global teams.

Staff Backend Product Software Engineer, Multi-Product Experience

Company: Dropbox

Location: Canada

Posted Dec 12, 2025

This job description outlines a Staff Engineer role at Dropbox focused on designing systems for multi-product experiences. The position requires 12+ years of experience in large-scale systems and collaboration across teams. Responsibilities include architecture, technical strategy, and mentoring, while oncall rotations and compensation details are also mentioned.

Software Engineer - Community Support Engineering (AI Products)

Company: Airbnb

Location: China

Posted Dec 12, 2025

This job posting highlights a Software Engineer role at Airbnb, focusing on enhancing customer experiences through innovative solutions. The position offers opportunities to work with diverse teams and contribute to scalable systems, emphasizing inclusion and growth.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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