Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Application Architect-SAP HANA Development

Company: IBM

Location: BANGALORE, IN

Posted Dec 12, 2025

IBM Consulting offers career growth through collaborative innovation, client-focused solutions, and technical expertise in hybrid cloud and AI projects. The role emphasizes long-term relationships, strategic problem-solving, and professional development opportunities within a supportive ecosystem.

Lead Full Stack Developer (Golang)

Company: IBM

Location: Kochi, IN

Posted Dec 12, 2025

The text describes a job role requiring full-stack development expertise with cloud technologies, security practices, and collaboration across teams. It outlines responsibilities for API management, infrastructure optimization, and continuous improvement in a professional development context.

Senior Consultant SAP RTR GL

Company: IBM

Location: No City, US

Posted Dec 12, 2025

This job description highlights a career in IBM Consulting focused on SAP RTR GL Analyst roles, emphasizing collaboration with clients, configuring SAP systems, ensuring financial accuracy, and working within robust technology platforms to deliver innovative solutions.

Project Manager Finance

Company: IBM

Location: Bedford, CA

Posted Dec 12, 2025

This job posting outlines responsibilities related to project financial management, including budgeting, forecasting, and reporting. It specifies required and preferred qualifications such as education, security clearance, and technical skills. The text emphasizes collaboration between hiring managers and recruiters while detailing experience and proficiency requirements.

Package Consultant-SAP HANA SCM PLM

Company: IBM

Location: Pune, IN

Posted Dec 12, 2025

The text describes a career in IBM Consulting focused on client collaboration, innovation, and technical expertise in SAP EHS. It highlights opportunities to work on hybrid cloud and AI projects with global clients, emphasizing strategic partnerships and technology platforms.

Talent Acquisition - Selection Specialist (Fixed Term)-ELH

Company: IBM

Location: Multiple Cities

Posted Dec 12, 2025

This job description highlights IBM's recruitment role as a Recruiting Selection Specialist, emphasizing opportunities to lead in technology, solve complex problems, and contribute to innovative projects. It outlines responsibilities, required skills, and a positive work environment with growth potential.

Package Consultant-SAP HANA Application Security

Company: IBM

Location: Kolkata, IN

Posted Dec 12, 2025

The role involves working in IBM's delivery centers to deliver technical expertise and innovate solutions for clients. Responsibilities include SAP security implementation, project leadership, and testing. Required experience includes SAP Security Implementation and ECC 60 role build.

Python Data Engineer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 12, 2025

The text describes a career in IBM Consulting emphasizing collaboration, innovation, and technical expertise. It highlights opportunities to work with global clients, develop hybrid cloud and AI solutions, and grow professionally through a supportive ecosystem.

Data Engineer (Python/SQL)

Company: IBM

Location: Heredia, CR

Posted Dec 12, 2025

This text describes a job opening for a Data Engineer at Hakkoda, an IBM company specializing in Snowflake Data Cloud solutions. The role involves designing data pipelines, working with cloud platforms, and collaborating with clients. Requirements include experience with SQL, Python, and cloud data platforms, along with agile teamwork skills.

Package Specialist-SAP HANA Basis

Company: IBM

Location: Pune, IN

Posted Dec 12, 2025

This job description outlines a role requiring technical expertise in SAP and related technologies, with responsibilities including backup/recovery, system monitoring, and project support. It specifies educational qualifications and experience in areas like SAP upgrades, HANA migration, and database management.

AI Engineer Intern

Company: IBM

Location: Antwerpen, BE

Posted Dec 12, 2025

This internship offers professional growth, mentorship, and hands-on AI project experience at IBM, enhancing skills and career prospects.

Quality Engineer-FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 12, 2025

This job description outlines a Middleware Testing Practitioner role at IBM Consulting, emphasizing technical expertise, automation tools, and experience in testing solutions. It lists required education, technical skills, and preferred qualifications for the position.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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