Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Full Stack Application Developer

Company: IBM

Location: Multiple Cities

Posted Dec 12, 2025

IBM CIC offers a supportive work environment with opportunities for career growth, extensive training, flexible working arrangements, and a culture of innovation. The role emphasizes technical expertise in cloud development and collaboration with clients to drive impactful solutions.

Systems Infrastructure Engineer

Company: DeepIntent

Location: Banja Luka, Bosnia or Belgrade, Serbia

Posted Dec 12, 2025

DeepIntent focuses on healthcare advertising with data-driven solutions. They seek a Systems Infrastructure Engineer with Linux and cloud expertise, emphasizing automation, security, and collaboration with cross-functional teams.

Content Manager

Company: Netwrix

Location: Remote

Posted Dec 12, 2025

This job posting seeks a Content Manager with skills in content production, SEO, and collaboration tools. The role emphasizes editorial workflows, AI integration, and cross-departmental coordination. The company highlights values like customer focus, transparency, and innovation, along with benefits like health insurance, career growth opportunities, and a collaborative work environment.

Full Stack Software Engineer

Company: CompassX Group

Location: Remote - CST Timezone

Posted Dec 12, 2025

CompassX promotes itself as a innovative and growth-oriented company, offering a Senior FullStack Software Engineer role with opportunities for technical leadership and career development. The job description highlights scalable projects, collaboration with cross-functional teams, and recognition as a top workplace.

Director - Sales Strategy

Company: Zendesk

Location: Remote

Posted Dec 12, 2025

This job description outlines a Director Sales Strategy role at Zendesk, emphasizing global revenue growth, team leadership, and cross-functional collaboration. It highlights the company's focus on customer relationships, flexible work arrangements, and inclusive workplace culture with a competitive salary range.

Clinical Network Recruiter I (Entry level)

Company: American Specialty Health Incorporated

Location: Remote

Posted Dec 12, 2025

This job posting describes a remote Clinical Network Recruiter position requiring outbound sales calls, remote work setup, and specific qualifications. It outlines responsibilities, qualifications, core competencies, and physical requirements for the role.

Software Engineer Rust Shopify

Company: ParcelHero

Location: Philippines

Posted Dec 12, 2025

ParcelHero promotes itself as a innovative, fast-paced remote-first company offering career growth opportunities and cutting-edge solutions. The text highlights their global expansion, technology-driven approach, and technical job requirements for a senior engineering role with competitive compensation.

Privacy Assurance Program Analyst

Company: TrustArc

Location: United States

Posted Dec 12, 2025

This job posting outlines a Privacy Assurance Program Analyst role with responsibilities involving regulatory research, program development, and compliance documentation. It highlights benefits like remote work, competitive compensation, and a commitment to diversity, while emphasizing required skills in privacy regulations and analytical capabilities.

Salesforce Developer

Company: IBM

Location: Multiple Cities

Posted Dec 12, 2025

This job description highlights opportunities to contribute to IBM's global impact through innovative Salesforce development, agile methodologies, and career growth. It emphasizes collaboration, technical expertise, and professional development in a dynamic environment.

Frontend Engineer Editor Team

Company: ThriveCart

Location: Remote

Posted Dec 12, 2025

ThriveCart is a leading no-code sales platform for digital creators, offering tools to boost revenue and scale businesses. They seek a tech-savvy developer with cloud experience and entrepreneurial spirit for a collaborative role.

Quality Engineer-Automation

Company: IBM

Location: BANGALORE, IN

Posted Dec 12, 2025

The text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for impactful work through strategic partnerships and technology platforms. It outlines role responsibilities, required education, and technical expertise for an Automation Testing Practitioner position.

Senior Backend Engineer

Company: Goodnotes

Location: Europe & Asia

Posted Dec 12, 2025

Goodnotes seeks innovative collaborators to advance AI-human collaboration through transformative digital notetaking. The role emphasizes ownership, user-centricity, and cross-functional teamwork across global teams, with opportunities to shape APIs for millions of users.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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