Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

NetSuite System Analyst

Company: Cologix

Location: Denver, CO

Posted Dec 10, 2025

Cologix, a leading data center company based in Denver, offers competitive benefits and emphasizes exceptional customer service and ESG initiatives. The job posting highlights a NetSuite System Analyst role with opportunities for collaboration, process improvement, and career growth in a supportive environment.

Staff Backend Software Engineer - Databases - Loki Ingest

Company: Grafana Labs

Location: Remote

Posted Dec 10, 2025

This job posting highlights a remote software engineer role with opportunities in Spain, Germany, the UK, and Sweden. The position involves working on open-source observability platforms like Loki and Mimir, contributing to cloud services, and collaborating in a global, diverse team. It emphasizes remote-first work, customer focus, and career growth while requiring technical expertise in Go, Kubernetes, and distributed systems.

Staff Backend Software Engineer - Databases - Loki Ingest

Company: Grafana Labs

Location: Remote

Posted Dec 10, 2025

This job posting highlights a remote software engineer role with opportunities in Spain, Germany, the UK, and Sweden. The position involves working on open-source observability platforms like Loki and Mimir, contributing to cloud services, and collaborating on distributed systems. The role emphasizes remote-first teamwork, career growth, and compensation ranging from £100,000 to £121,000.

Strategic Partnership Director

Company: International Medical Group

Location: USA

Posted Dec 10, 2025

IMG seeks a Strategic Partnership Director to drive growth in travel insurance through market insights, partner management, and competitive analysis. The role involves managing digital platforms, enhancing partnerships, and ensuring IMG's competitiveness. Qualifications include a bachelor's degree or experience in travel insurance, digital distribution, and strong analytical skills.

Associate Underwriter

Company: Ck Specialty Insurance Associates, Inc

Location: Remote

Posted Dec 10, 2025

CK Specialty Insurance Associates promotes growth, innovation, and career opportunities. The Associate Underwriter role offers training, benefits, and a dynamic work environment with potential for advancement.

Continuous Improvement Leader

Company: Fortive

Location: USA

Posted Dec 10, 2025

The text emphasizes driving continuous improvement, mentoring teams, promoting FBS culture, and collaborating with leaders to enhance business results through lean methodologies and cross-functional teamwork.

Senior Brand Designer

Company: garden3d

Location: Remote

Posted Dec 10, 2025

garden3d is hiring senior brand designers with expertise in branding and web activation. They emphasize transparency, ethical practices, and a collaborative culture, offering competitive rates and long-term projects.

Staff Backend Software Engineer - Databases - Loki Ingest

Company: Grafana Labs

Location: Remote

Posted Dec 10, 2025

This job posting describes a remote software engineer role focusing on databases and observability platforms. It outlines responsibilities, requirements, and compensation details for positions in Spain, Germany, the UK, and Sweden. The role emphasizes collaboration, open-source contributions, and cloud technologies.

Implementation Specialist Health tech

Company: Adoreal

Location: Remote

Posted Dec 10, 2025

Adoreal seeks a tech-savvy Implementation Specialist with healthcare experience to manage clinic onboarding, data migration, and training. The role offers remote work, comprehensive benefits, and a collaborative culture focused on innovation and growth. The company emphasizes equity, flexibility, and a people-first approach while complying with legal standards.

Call Center Representative

Company: Lap of Love

Location: Remote

Posted Dec 10, 2025

This job posting seeks a Call Center Representative for Lap of Love, emphasizing compassionate end-of-life care for pets and their families. The role involves customer service, emotional support, and administrative tasks, with benefits including remote work, comprehensive insurance, and paid time off. However, it requires strict adherence to schedules, extensive training, and handling high call volumes.

Technical Lead (React+ Next.js) (remote)

Company: Andersen

Location: The United States of America

Posted Dec 10, 2025

This job posting highlights a Technical Lead role focused on advancing AI integration in engineering workflows. The position offers opportunities for career growth, remote work flexibility, and access to professional development resources. Key responsibilities include leading AI adoption, redefining SDLC processes, and mentoring teams. The company emphasizes innovation, collaboration with industry leaders, and a supportive work environment with perks like training, health insurance, and team activities.

Human Factors Engineer I

Company: iRhythm

Location: USA

Posted Dec 10, 2025

iRhythm offers a Human Factors Engineer role with opportunities for career growth and impactful work in cardiac health tech. The position involves usability studies, cross-functional collaboration, and compliance with medical device regulations. The company emphasizes innovation, patient-centric design, and global health impact while highlighting competitive compensation and remote work flexibility.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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