Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

HRIS Specialist

Company: Docplanner

Location: Remote

Posted Dec 09, 2025

Docplanner Group emphasizes their mission to improve healthcare access globally, highlighting impactful roles with growth opportunities and a supportive work environment. The job description outlines responsibilities in HRIS systems and PX processes, while showcasing benefits like global healthcare insurance, career development, and an inclusive culture.

Intern 2026: Fault-tolerant quantum algorithms

Company: IBM

Location: Multiple Cities

Posted Dec 10, 2025

IBM Research seeks interns to design quantum algorithms for impactful problems, emphasizing innovation, problem-solving, and real-world applications. The role requires expertise in quantum computing and classical algorithm comparison, with a focus on publishing findings and presenting work in conferences.

Senior QA Engineer

Company: Nurdsoft

Location: Remote

Posted Dec 09, 2025

The text describes a Senior Test Engineer role focusing on ensuring product quality through testing strategies, automation, and defect management. It outlines responsibilities like creating test plans, regression testing, and working in Agile environments, alongside requirements such as experience with QA techniques, API/web testing, and tools like Jira. Qualities emphasized include problem-solving, self-initiative, and collaboration in cross-functional teams.

Data Engineer-Data Warehouse

Company: IBM

Location: Kochi, IN

Posted Dec 10, 2025

This job description outlines a Data Engineer role at IBM involving innovation, technical expertise, and collaboration. Responsibilities include data analysis, predictive modeling, and working with tools like Spark and Hadoop. The position emphasizes teamwork and communication skills in an Agile environment.

High Ticket Closer

Company: Stock Navigators

Location: Remote

Posted Dec 09, 2025

Stock Navigators promotes financial empowerment through educational programs, highlighting their growth, impact on students, and a high-ticket sales role with competitive compensation. The job emphasizes sales skills, remote work, and career development opportunities.

Data Intership Costa Rica

Company: IBM

Location: Heredia, CR

Posted Dec 10, 2025

IBM Consulting offers career growth through client collaboration, innovation in hybrid cloud and AI, and continuous learning opportunities with a focus on technical and professional development.

Backend Developer

Company: IBM

Location: Bucharest, RO

Posted Dec 10, 2025

The role involves developing backend features for IBM Consulting's products, collaborating in agile teams, and requiring expertise in Node.js/Python, HL7 FHIR, and CI/CD pipelines.

Senior SCM / TM Consultant

Company: IBM

Location: COPENHAGEN, DK

Posted Dec 10, 2025

This job description highlights a role in IBM Consulting focused on SAP solutions, emphasizing collaboration, client impact, and technical expertise in HANA SCM and TM modules. It outlines career growth opportunities, continuous improvement frameworks, and requirements for experienced consultants with strong problem-solving and communication skills.

Technology Sales Specialist - Data Platform - ONT Utilities and X Industry

Company: IBM

Location: Multiple Cities

Posted Dec 10, 2025

This job description highlights a Technology Sales Specialist role at IBM's Data & AI portfolio, emphasizing opportunities to help enterprises unlock data value through transformative solutions. The position offers a collaborative sales environment with growth-focused culture, requiring expertise in IT sales, client relationship management, and IBM's strategic solutions. Candidates must demonstrate success in enterprise sales, technical knowledge of cloud platforms, and consultative selling skills.

Strategy & Operations Business Partner

Company: Stripe

Location: Remote

Posted Dec 09, 2025

Stripe seeks a strategic operations leader to drive growth through cross-functional initiatives, focusing on business reviews, analytics, and impactful programs to scale the company's global impact.

Principal Product Marketing Manager - Agents for Good™

Company: Blackbaud

Location: Remote

Posted Dec 09, 2025

This job posting highlights a leadership opportunity at Blackbaud to develop AI-driven marketing solutions with a focus on innovation, customer impact, and cross-functional collaboration. The role emphasizes strategic growth, market positioning, and competitive differentiation while offering a flexible remote work environment and comprehensive benefits.

Sr. Genesys Cloud Implementation Engineer

Company: EDCi

Location: Remote

Posted Dec 09, 2025

EDCi seeks a Sr Genesys Engineer for remote work, offering competitive perks like remote flexibility, health insurance, and training. Responsibilities include leading Genesys implementations and supporting projects with technical expertise.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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