Excellent Customer Experience Jobs

1,761,942 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Senior Big Data Engineer with Spark

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The job requires a Data Engineer with Spark expertise to develop software solutions, focusing on scalable code, ETL processes, and security. Required skills include Scala, Java, Docker, Kubernetes, and experience with Airflow and Cassandra. Preferred experience includes Kafka and GitLab.

Treasury Analyst

Company: IBM

Location: PETALING JAYA, MY

Posted Dec 09, 2025

IBM offers a career as a Treasury professional with responsibilities in transactions, controls, and financial analysis. Required qualifications include a Bachelor's degree in Finance or Accounting, proficiency in Excel, and strong analytical skills.

Recruiter (RPO)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This text describes a recruiter role involving candidate processing, hiring manager collaboration, Agile practices, and specific qualifications. It outlines responsibilities like scheduling interviews, maintaining client relationships, and sourcing talent while emphasizing attention to detail and location requirements.

HR Partner Support

Company: IBM

Location: Mulhuddart, IE

Posted Dec 09, 2025

IBM's HR University Placement offers hands-on experience, mentorship, and career growth in a dynamic environment. The program emphasizes skill development, real-world projects, and contributing to impactful initiatives while fostering professional networks and learning opportunities.

Application Developer-Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This role involves collaborating with clients on hybrid cloud and AI projects, requiring expertise in microservices and technologies like Java and Kafka. It offers opportunities for innovation and impactful work through IBM's global ecosystem and technology platforms.

Package Consultant-Workday Talent Management

Company: IBM

Location: Kolkata, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities to drive technological adoption. It outlines responsibilities involving technical expertise, client solutions, and project delivery, along with required qualifications like Workday HCM certification and experience in talent performance modules.

Application Developer-Microsoft Analytics

Company: IBM

Location: Coimbatore, IN

Posted Dec 09, 2025

This role involves working with clients on hybrid cloud and AI projects, requiring expertise in Microsoft technologies and collaboration with stakeholders. The position offers opportunities to drive innovation and impact through IBM's technology platforms and partner ecosystem.

Python Engineer

Company: IBM

Location: Krakow, PL

Posted Dec 09, 2025

The role involves developing a data observability platform using cutting-edge technologies, collaborating on SaaS solutions, and contributing to impactful projects with a focus on innovation and high engineering standards.

Entry Level Technical Support Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM Software Support seeks passionate engineers to join their team, offering opportunities to work with AI tools, global support, and customer satisfaction initiatives. The role involves problem-solving, collaboration, and contributing to client success through technical expertise and knowledge sharing.

Accounts Receivables Fresh Graduates

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

The text describes IBM's innovative work environment and the responsibilities of an Accounts Receivable Analyst role, emphasizing opportunities for collaboration, problem-solving, and professional growth within a dynamic technical team.

Associate SAP Package Specialist - Entry Level (Baton Rouge, LA)

Company: IBM

Location: BATON ROUGE, US

Posted Dec 09, 2025

The text promotes IBM Consulting's Associate Program, emphasizing career growth, global client collaboration, technical expertise development, and opportunities to work with innovative companies. It highlights professional development, mentorship, and the role's focus on solving complex challenges through technology and consulting expertise.

Sales / Business Development Manager - IBM Academic Program

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job posting seeks a Sales Business Development Manager to drive growth of IBM's Academic Program in India. The role requires strategic planning, partner engagement, university relationships, and market analysis. Qualifications include 5-10 years of experience in educational services or EdTech, strong negotiation skills, and understanding of India's higher education landscape.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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