Excellent Customer Experience Jobs

1,761,991 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Associate Security Engineer

Company: IBM

Location: Antwerpen, BE

Posted Dec 09, 2025

This role offers opportunities to work with global clients, leverage advanced technologies, and grow in a collaborative environment with career development prospects.

Promontory Snr Principal

Company: IBM

Location: SYDNEY, AU

Posted Dec 09, 2025

This text describes a Senior Principal role at IBM Promontory Australia, focusing on risk management, regulatory compliance, and client engagement. It outlines responsibilities such as leading projects, managing teams, and providing expert advice. The position requires strong leadership skills and experience in governance, risk management, and regulatory consulting.

Accounts Payable Analyst-Chinese Bilingual

Company: IBM

Location: PETALING JAYA, MY

Posted Dec 09, 2025

IBM's job description emphasizes career growth, innovation, and impactful work while outlining responsibilities and requirements for roles involving invoice processing, tax validation, and team collaboration.

Project Manager for Financial Services

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions for innovative companies. It emphasizes collaboration with clients, project management in financial industries, and professional growth opportunities through strategic partnerships and technology platforms.

Technology Sales Leader- Horizon Government

Company: IBM

Location: Gurgaon, IN

Posted Dec 09, 2025

The text describes a Technology Sales Leader role at IBM, emphasizing opportunities to drive technology strategy, manage client relationships, and execute sales to grow revenue. It highlights required skills like sales execution, industry knowledge, and client engagement, while promoting IBM's capabilities and innovation.

SAP Consultant

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This text promotes IBM Consulting as a career opportunity emphasizing collaboration, innovation, and impactful work with global clients. It highlights growth potential, technological advancement, and a supportive culture for professional development.

OT Consultant

Company: IBM

Location: Mexico City, MX

Posted Dec 09, 2025

This role involves working with IBM's consulting teams to deliver technical expertise and innovation for clients globally. It emphasizes collaboration, career growth, and impactful work in cybersecurity and hybrid cloud solutions.

AWSソリューションアーキテクト ※スカイアーチ出向

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job description outlines a role as an AWS Solutions Architect at IBM, focusing on designing cloud architectures, collaborating with teams, and leveraging AWS technologies for customer solutions. It emphasizes career growth, technical expertise, and opportunities to work on innovative projects.

Technical Support Engineer

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights a Technical Support Engineer role at IBM focused on solving complex technical issues, supporting enterprise customers, and contributing to innovative cloud-native solutions. It emphasizes career growth, collaborative teamwork, and expertise in technologies like Kubernetes, Apache Cassandra, and cloud monitoring tools.

Business Transformation Consultant - Agile SME, Coach, & Trainer

Company: IBM

Location: Phoenix, US

Posted Dec 09, 2025

This job requires Agile coaching expertise, collaboration with clients, and specific educational and technical qualifications. The role emphasizes training delivery, team support, and organizational alignment while prioritizing continuous improvement and professional certifications.

Ingénieur Cloud/DevOps H/F - IBM Client Innovation Center

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role involves collaborating with global clients on cloud and AI solutions, leveraging IBM's technologies for innovation and career growth opportunities.

Data Engineer-Data Integration

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This job description outlines a Big Data Engineer role at IBM Consulting, focusing on data engineering tasks, ETL processes, and Ab Initio expertise. It details responsibilities, required education, and technical skills needed for the position, emphasizing collaboration and data integration solutions.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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