Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Technical Support Engineer Java .Net

Company: New Relic

Location: USA

Posted Dec 08, 2025

New Relic seeks passionate Support Engineers to join their innovative team, focusing on technical excellence, collaboration, and diversity. The role involves solving complex issues and contributing to product improvements while emphasizing continuous learning and customer empathy.

Staff Engineer - Experimental Projects

Company: Stripe

Location: Remote

Posted Dec 08, 2025

Stripe's mission to increase the GDP of the internet offers unprecedented opportunities for impactful innovation. The role combines technical excellence with creative problem-solving, allowing engineers to shape the future of platforms and empower global businesses through rapid prototyping and experimentation.

Business Development Representative

Company: HubSpot

Location: Remote

Posted Dec 08, 2025

This text describes a Business Development Representative role at HubSpot with responsibilities including prospecting, collaboration with Account Executives, and scheduling demos. It outlines requirements like sales experience and language skills, along with benefits such as hybrid work, training, career growth, and wellness programs.

Principal Product Manager AI/ML Initiatives

Company: eClinical Solutions

Location: Remote

Posted Dec 08, 2025

eClinical Solutions seeks a Principal Product Manager to lead AI-driven innovations in clinical trials. The role emphasizes strategic vision, cross-functional collaboration, and impactful AI solutions. The company highlights a culture of inclusivity and growth opportunities.

Principal Product Data Scientist

Company: Tripadvisor

Location: Remote

Posted Dec 08, 2025

This job posting highlights Viator's role as a leading travel experience marketplace, emphasizing opportunities to shape data science strategy, leverage AI technologies, and contribute to impactful product innovations. The position offers competitive compensation, flexible work arrangements, and a collaborative culture focused on customer-centric solutions.

Engineering Manager - Web Experience

Company: Dropbox

Location: Remote

Posted Dec 08, 2025

This text describes a Development Manager role at Dropbox, focusing on leading web platform development, shaping architecture, and managing cross-functional teams. It outlines responsibilities like technical vision, scalability, and team leadership, along with requirements and preferred qualifications for the position.

Senior Financial Partnerships Manager - Cards

Company: Mercury

Location: Remote

Posted Dec 08, 2025

Mercury seeks a Senior Partnerships Manager to build and maintain strategic financial partnerships, focusing on growth, collaboration, and innovation within their fintech ecosystem. The role involves managing partnerships, driving product innovation, and ensuring compliance while fostering relationships with internal and external stakeholders.

Technical Program Manager - Commerce Systems

Company: Stripe

Location: Remote

Posted Dec 08, 2025

This text describes Stripe's mission to increase the GDP of the internet and highlights the role of a Technical Program Manager in driving large-scale technical programs. It emphasizes opportunities to impact the global economy, solve complex problems, and collaborate across teams. The job requires expertise in infrastructure, systems design, and program management, with a focus on delivering scalable solutions and influencing engineering leadership.

Senior Machine Learning Engineer - Dev Platform Data and Discovery

Company: Reddit

Location: Remote

Posted Dec 08, 2025

This job posting highlights a role in developing engaging experiences for Reddit communities, emphasizing collaboration, innovation, and impactful projects. It outlines responsibilities involving machine learning, system design, and team leadership, along with competitive benefits like healthcare, equity, and flexible work arrangements.

Head of Marketing - Demand Generation

Company: Apollo.io

Location: Remote

Posted Dec 08, 2025

This role involves leading demand generation strategies to drive pipeline growth, collaborating with cross-functional teams, and offering competitive benefits like equity and global travel coverage.

Senior Product Data Scientist

Company: Tripadvisor

Location: Remote

Posted Dec 08, 2025

Viator seeks a Senior Product Data Scientist to lead data science initiatives, enhance product features, and collaborate with cross-functional teams. The role offers competitive compensation, flexibility, and opportunities to innovate in travel tech.

UX Quantitative Research Intern

Company: Pinterest

Location: Remote

Posted Dec 08, 2025

This internship offers opportunities to contribute to product decisions through data analysis, collaborate with cross-functional teams, and work on impactful projects. Requirements include a PhD in relevant fields and experience with statistical methods.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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