Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Package Consultant-SuccessFactors Core HR

Company: IBM

Location: BANGALORE, IN

Posted Dec 07, 2025

The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI solutions. The role involves leading a team of technical sales experts, collaborating with IBM and partner sales teams, and maximizing the use of IBM's technology resources. The position requires strong technical skills in recruiting data models, onboarding, and implementation experience, as well as excellent communication and interpersonal skills.

SAP EAM ASSET Information Package Consultant Lead

Company: IBM

Location: Multiple Cities

Posted Dec 07, 2025

The job description outlines the role of an experienced SAP consultant at IBM Global Business Services, focusing on delivering innovative business solutions through design, build, and test. The ideal candidate should have a solid SAP Enterprise Asset Management and Supply Chain Management background, extensive experience in Plant Maintenance modules, and strong leadership, communication, and problem-solving skills.

RS: Toward Autonomous Data Management with FMs and AI Agents Intern 2026

Company: IBM

Location: Multiple Cities

Posted Dec 07, 2025

IBM Research is seeking a talented intern to help advance autonomous data management systems using foundation models and AI agents. The role involves research and development for data workflow orchestration, focusing on tasks such as data discovery, knowledge representation, and automated insights. The intern will work on improving foundation model inference, creating generative AI tooling for DataOps, and developing efficient and reliable AI agents.

Senior Software Engineer

Company: IBM

Location: LOWELL, US

Posted Dec 07, 2025

The text is a job description for a software engineering position at IBM Software. It highlights the team's focus on creating AI-powered cloud-native solutions, the required skills and experience, and the benefits of working at IBM.

Cloud Security Architect - Oracle OCI IAM

Company: IBM

Location: Multiple Cities

Posted Dec 07, 2025

IBM CIC offers a career with deep technical and industry expertise, opportunities to work with visionaries, and a culture of evolution. The role involves designing, implementing, and managing secure identity and access management solutions on Oracle Cloud Infrastructure.

Technical Consultant-Application Security

Company: IBM

Location: BANGALORE, IN

Posted Dec 07, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering deep technical and industry expertise to clients worldwide. The responsibilities include application security testing, secure coding practices, and threat modeling. Preferred qualifications include a Masters degree and experience with SAST/DAST tools and security tools like Burp Suite, Nessus, or Fortify.

Package Specialist-SAP Ariba

Company: IBM

Location: Ahmedabad, IN

Posted Dec 07, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include performing technical architect roles, designing solutions for S4 HANA implementations and migrations, advising clients on moving SAP platforms to cloud service providers, and having experience in SAP Basis administration, HANA migrations, SAP version upgrades, and Fiori administration.

Data Scientist Intern

Company: IBM

Location: Vilnius, LT

Posted Dec 07, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. It requires a quantitative background, fluency in English, and strong Python programming skills. The position offers opportunities to work on real projects with top professionals in the market.

Software Developer Intern: 2026

Company: IBM

Location: Multiple Cities

Posted Dec 07, 2025

IBM seeks software developers to innovate and solve complex problems using advanced technologies, emphasizing collaboration and expertise in programming and design.

AWSインフラエンジニア

Company: IBM

Location: Tokyo, JP

Posted Dec 07, 2025

This role involves designing AWS cloud architectures, collaborating with clients, and leveraging IBM's technologies for innovation and career growth. The position emphasizes technical leadership, problem-solving, and utilizing advanced tools like Red Hat and AWS to deliver impactful solutions.

Java (Guidewire) Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 07, 2025

The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and drive innovation using IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and problem-solving skills. The role involves software development, analytical problem-solving, stakeholder engagement, and working with the latest technologies.

Backend Java Developer – End User Monitoring

Company: IBM

Location: Kochi, IN

Posted Dec 07, 2025

IBM Instana is seeking a talented Backend Java Developer to join their End User Monitoring team. The role involves designing, building, and enhancing backend systems for Instana's monitoring solutions, focusing on performance, scalability, and reliability. The developer will collaborate with cross-functional teams to deliver high-quality software used by global enterprises.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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