Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Senior DevOps Engineer

Company: Nuvolar

Location: Spain

Posted Dec 06, 2025

Nuvolar is a global technology consulting company specializing in Salesforce-based solutions, mobile and web application development, and training and support services. They have over 14 years of experience and a multicultural team of more than 100 professionals. Nuvolar delivers projects for complex industries such as aviation, healthcare, consumer goods, and transportation. They value international talent, diversity, flexibility, and a collaborative work environment. The company is looking for a highly skilled Senior DevOps Engineer to join their team and contribute to a pharmaceutical industry project focused on data infrastructure and deployment solutions.

Manager - Software Development

Company: Blackbaud

Location: India

Posted Dec 06, 2025

Blackbaud is hiring a Manager of Software Development to lead engineering teams in developing, deploying, and maintaining their products. The role involves establishing engineering best practices, identifying gaps in development processes, leading continuous improvement, and empowering teams. The ideal candidate should have experience managing software development teams in an agile environment, delivering large-scale projects, and working with complex product portfolios.

Middle Software Engineer (Java)

Company: Innovecs

Location: Poland

Posted Dec 06, 2025

Innovecs, a globally recognized digital services company, highlights its achievements in industry rankings, employee engagement awards, and comprehensive employee benefits including flexible work arrangements, competitive compensation, and a supportive culture.

Live Sports Content Operator

Company: Storyteller

Location: South Africa

Posted Dec 06, 2025

The job posting describes a remote position with Storyteller, a high-growth B2B SaaS platform. The role involves running live content management, generating engaging content, providing customer support, and ensuring quality control. The company values collaboration, creativity, and a customer-centric mindset. The position offers a competitive salary, benefits, and paid leave.

Manager - Sales Engineering

Company: ImageTrend

Location: USA

Posted Dec 06, 2025

ImageTrend Inc is a company dedicated to providing software solutions, data analytics, and services for healthcare and emergency response. They are committed to innovation, client satisfaction, and providing world-class implementation and support. The Manager Sales Engineering role involves leading a team, shaping technical sales strategy, and delivering innovative solutions to drive revenue growth.

Senior Product Manager – ICHRA

Company: Gravie

Location: USA

Posted Dec 06, 2025

Gravie is a company that aims to improve healthcare purchasing and access through innovative consumer-centric health benefit solutions. They are seeking a Senior Product Manager to lead the vision, roadmap, and delivery of their ICHRA product, overseeing both the core platform and the product team. The role involves owning the cross-functional product strategy, managing a team of Product Managers and Product Owners, setting strategic priorities, partnering with stakeholders, ensuring compliance, and communicating roadmap updates. Gravie offers a unique benefits package and a mission-driven work environment.

Product Engineer - Backend (Senior / Staff / Principal)

Company: Monarch Money

Location: USA

Posted Dec 06, 2025

Monarch is a personal finance platform that simplifies finances and helps users reach their financial goals. The company is hiring software engineers to join product engineering teams and shape product strategy and engineering culture. The role offers high autonomy, broad ownership, and meaningful influence over tools, processes, and team dynamics.

Software Engineer - Growth

Company: Monarch Money

Location: USA

Posted Dec 06, 2025

Monarch is a personal finance platform that simplifies finances and helps users reach their financial goals. The company is a fully remote team of experienced entrepreneurs passionate about building a product people love. They are focused on expanding their reach and helping more households take control of their financial lives.

Team Lead, Technical Account Manager - Pressable

Company: Automattic Careers

Location: North America,Latin America,Europe,Africa,APAC

Posted Dec 06, 2025

Pressable is seeking a dynamic Team Lead for their Technical Account Management team. The role involves managing and developing a team of Technical Account Managers, leading by example, acting as a technical sales engineer, and serving as a primary technical escalation point. The ideal candidate is a results-oriented leader with a passion for customer success and team development, and has experience leading technical teams and building processes and training programs.

Marketing Lead - Experiences & Services

Company: Airbnb

Location: USA

Posted Dec 06, 2025

The role is for a Marketing Lead at Airbnb who will work with cross-functional teams to develop strategic marketing plans. The ideal candidate has extensive experience in brand strategy, product design, and creative engineering. They will lead the development of integrated marketing plans, creative briefs, and presentations, and partner with various teams to introduce new products to audiences.

Principal Software Development Engineer - Navigation

Company: Mapbox

Location: USA

Posted Dec 06, 2025

Mapbox is a leading real-time location platform that provides tools for navigation, mapping, and location-aware businesses. The Navigation team at Mapbox develops web services for navigation initiatives in consumer, automotive, and logistics verticals. They are revolutionizing in-car experiences with technology and have launched products like MapGPT and Mapbox for EV. The company values high-performing individuals, diversity, and continuous learning.

Sales Development Representative (SDR) - B2B Outbound

Company: SalesRoads

Location: USA

Posted Dec 06, 2025

SalesRoads is seeking a motivated B2B Sales Representative for a 100% remote role. The position offers a supportive work environment, comprehensive training, and a W2 earnings structure with base pay and uncapped commissions. The company values work-life balance and provides employee benefits such as PTO, medical, dental, vision, 401K, and life insurance.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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