Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Pre-Sales Consultant

Company: Fortive

Location: UK,Netherlands

Posted Dec 06, 2025

The role involves collaborating with sales teams and partners to deliver tailored demos, proposals, and proofs of concept. It requires building strong relationships, maintaining product expertise, and keeping CRM and internal systems up to date. A bachelor's degree and 2+ years of experience in software consultancy, presales, or customer-facing roles are preferred, with bonus experience in direct and channel sales models and a background in Engineering.

Customer Success Specialist I

Company: PracticeTek

Location: USA

Posted Dec 06, 2025

PracticeTek offers a dynamic role in customer success with a mission to revolutionize healthcare. The position includes competitive benefits, growth opportunities, and a supportive team environment.

Business Development Representative

Company: Talent Hackers

Location: Nigeria

Posted Dec 06, 2025

The job posting is for a skilled BDR Appointment Setter to drive prospect outreach, qualify leads, and book meetings for sales leadership. The role requires 3+ years of experience in phone outreach and appointment setting, hands-on experience with B2B SaaS products, and 1+ years of experience developing and executing LinkedIn DM campaigns. The ideal candidate should have experience using Sales Navigator or similar lead list building tools, demonstrated experience achieving and exceeding quota in a sales outreach role, and 1+ years of experience using HubSpot or similar tools for contact and pipeline management. Strong written and verbal English communication skills are required, along with the ability to work full-time in the EST time zone.

Digital Security Business Development Director

Company: Vonage

Location: Remote

Posted Dec 06, 2025

This job description outlines a role focused on bridging technology, business development, and customer success for Vonage's Network APIs program. The position requires expertise in fraud prevention, consultative support, and thought leadership to drive client success and industry innovation. Responsibilities include customer advocacy, revenue generation, and strategic roadmap shaping with cross-functional teams.

Presales Solutions Engineer

Company: Moveworks

Location: Remote

Posted Dec 06, 2025

The job posting is for a Presales Solutions Engineer position at Moveworks. The role involves acting as a product champion and technical consultant, demonstrating the value of the Moveworks platform through customized demonstrations, architecture deep dives, and storytelling. The ideal candidate should have 5+ years of experience in presales or postsales technical roles, a solid understanding of cloud architecture and RESTful APIs, and the ability to communicate technical concepts to both technical and non-technical audiences.

Software Engineer - Backend

Company: Pinterest

Location: Remote

Posted Dec 06, 2025

The job posting is for a Backend Engineer role at a company that values inquisitive, well-rounded individuals. The role involves working closely with product managers, designers, and other backend engineers to build robust frameworks and features. The ideal candidate should have a strong understanding of API workflow development and best practices in Python or Java, along with 3+ years of industry experience. The company offers opportunities for growth, collaboration, and working on high-impact projects.

Data Analyst - Communications & Policy

Company: Stripe

Location: Remote

Posted Dec 06, 2025

Stripe's mission to increase the GDP of the internet is highlighted through a data analyst role that focuses on economic impact analysis, data pipelines, and global economic growth insights. The position requires expertise in analytics, data visualization, and collaboration with cross-functional teams to drive research and advocacy.

Fullstack Engineer, Front-End

Company: Pinterest

Location: Remote

Posted Dec 06, 2025

The job description is for a Fullstack Frontend Engineer role at Pinterest. The role involves driving initiatives to empower developers to build modern web experiences for Pinners with high productivity, performance, and quality. The ideal candidate should be passionate about frontend, have a growth mindset, and be able to give opinions on how to improve. The role requires expertise in JavaScript, CSS, DOM, HTTP protocol, and web technologies like React and Redux. The candidate should have strong technical skills, understand web best practices, and be able to deliver large cross-functional projects. The role requires in-person collaboration 12 times per quarter and can be based anywhere in Mexico.

Senior Art Director

Company: Canva

Location: Viet Nam

Posted Dec 06, 2025

The job description is for a Creative Lead/Senior Art Director role at Canva, based in Ho Chi Minh, Vietnam. The role involves shaping creative direction, content creation, and curation, as well as collaborating with stakeholders and leveraging local market insights. Canva offers flexibility in work location and emphasizes a culture of innovation and inclusivity.

Staff Product Manager - AI/ML Personalization

Company: Pinterest

Location: Remote

Posted Dec 06, 2025

Pinterest is seeking a passionate and strategic AIML Product Manager to lead personalized experiences on the platform. The role involves defining, designing, and launching AI/ML-powered features, collaborating cross-functionally, setting product vision, and identifying new opportunities to advance personalization. The ideal candidate should have experience in AIML products, technical fluency, strong communication skills, strategic thinking, customer-centricity, collaboration, ownership mindset, and a relevant degree.

Finance Business Partner - People

Company: Canva

Location: Australia

Posted Dec 06, 2025

Canva is a company that values collaboration, growth, and innovation. They offer a supportive work environment with flexible options and opportunities for professional development. The FP&A team is seeking a strategic finance business partner to join their collaborative and supportive environment.

Live Sports Content Operator

Company: Storyteller

Location: Serbia

Posted Dec 06, 2025

This job posting highlights a remote position with competitive salary, benefits, and opportunities in a high-growth SaaS company. The role offers flexibility, global client engagement, and professional development, emphasizing a supportive team environment and proactive work culture.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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