Excellent Customer Experience Jobs
1,762,990 open positions · Updated daily
Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.
Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.
Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.
Data Scientist
Company: IBM
Location: Austin, US
Posted Dec 04, 2025
IBM's Cost Optimization team is seeking a talented individual to collaborate across teams in finance, supply chain, product management, development, and engineering to drive process improvements and optimize costs using AI tools, financial analysis, and data science.
Systems Integration Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on the role of a DCC Systems Integration Engineer. The role involves developing, implementing, and managing API gateways to integrate applications across the Digital Command Center (DCC), which is based on IBM's Federal Intelligent Data and Automation Platform. The position requires a bachelor's degree in computer science or a related field, 5+ years of experience, and expertise in agentic AI, agile environments, and API integration. The role offers long-term career growth and development opportunities in a culture that embraces unique skills and experience.
Application Database Administrator-RDBMS
Company: IBM
Location: Navi Mumbai, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical expertise to clients worldwide. As a Database Administrator, responsibilities include monitoring database performance, ensuring backup integrity, optimizing database design, and implementing performance tuning strategies. The role requires a BSc in Computer Science and 6-9 years of experience, with expertise in IBM DB2 LUW and database migration.
Engenheiro de Dados MLOps
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Data Engineer, you will harness data to uncover insights, collaborate with diverse teams, and design maintain production-grade ML pipelines on Google Cloud Platform. Required skills include Python, ML/Deep Learning libraries, GCP services, Docker, Kubernetes, and CICD.
CyberSecurity Incident Orchestrator
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
The job description outlines the role of a Cybersecurity Incident Orchestrator at IBM Security Services. The position involves managing and coordinating the response to cybersecurity incidents, working closely with SOC analysts, threat hunters, and IT teams. Key responsibilities include incident coordination, handling escalation calls with clients, threat analysis, communication and reporting, continuous improvement, training and awareness, tool integration, and compliance and documentation.
Onboarding Succcess Coordinator - Colombia
Company: IBM
Location: Bogota, CO
Posted Dec 04, 2025
The job posting is for an Onboarding Success Coordinator role at IBM. The role involves ensuring a seamless onboarding experience for new hires, collaborating with cross-functional partners, and fostering a sense of community among employees. The ideal candidate should have experience in onboarding, strong communication skills, and the ability to manage multiple processes simultaneously.
Package Consultant-Workday Integrations
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. The role involves working in Client Innovation Centers and Delivery Centers, delivering technical and industry expertise to clients worldwide. Required skills include teamwork, training, communication, and collaboration, along with a bachelor's degree and experience in Workday and SAP S4 HANA implementations.
Middle SDET (Software Development Engineer in Test)
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The role is a Quality Engineer position at IBM Consulting, working in Client Innovation Centers Delivery Centers. It involves building automated tests, creating test data and environments, writing and executing test scripts, identifying errors, and presenting test results. The position requires a Bachelor's degree, hands-on experience in UI automation, strong expertise in designing automation frameworks, and knowledge of software QA methodologies.
Application Developer-SAP ABAP HANA
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and career growth opportunities. It outlines responsibilities like feature development, stakeholder collaboration, and continuous learning, along with technical requirements and preferred qualifications.
Senior Research Scientist – Quantum-Centric Supercomputing for Materials Science
Company: IBM
Location: Yorktown Heights, US
Posted Dec 04, 2025
IBM Research seeks a quantum computing scientist to advance novel algorithms and apply them to materials science. The role involves quantum simulation, ecosystem expansion, and collaboration with clients. Requirements include expertise in quantum hardware, computational methods, and a strong publication record.
Experience Strategy and Design Lead
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM's Experience Strategy & Design global offering seeks an accomplished Experience Design Consultant to help clients identify, envision, and execute AI experiences that drive exceptional user experiences and business outcomes. The role involves generating actionable insights, developing persuasive POVs, pioneering ways to design with AI, supporting early-stage opportunities, and supplementing markets with strategic skills. The ideal candidate should have at least 10 years of experience in customer/employee experience strategy and design, proficiency in human-centered design methodologies, and strong interpersonal communication skills.
Sr Data Integration Engineer (Snowflake/DBT)
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
IBM Mexico Client Innovation Center is seeking a highly skilled Data Engineer with expertise in Data Integration to join their dynamic team. The role involves designing and building solutions to transfer data from operational and external environments to the business intelligence environment using tools such as Informatica, Ab Initio software, and DataStage. The company offers a competitive salary, benefits package, opportunities for professional growth, and a supportive work environment. They value diversity and inclusion and encourage candidates from all backgrounds to apply.