Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Cyber Security Consultant - Infrastructure Security

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers diverse career opportunities with extensive training, growth, and a supportive work environment, emphasizing innovation and client impact.

Senior Software Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

IBM Software is seeking a skilled Software Developer to join their team. The role involves developing and maintaining high-quality software products, working with various technologies and programming languages. The position requires expertise in database server internals, query optimization, and distributed systems. The company offers opportunities for growth and innovation in a renowned legacy organization.

Package Specialist-SAP HANA Application Security

Company: IBM

Location: Kolkata, IN

Posted Dec 04, 2025

The role is for an SAP subject matter expert and architect focused on security. Key responsibilities include working with stakeholders, translating requirements, assessing impact, estimating efforts, and ensuring successful technical delivery. Required experience includes 6-12 years of SAP security implementation, ECC 6.0 role build, stakeholder management, and SOD understanding. Preferred experience includes SOXGRC Control.

Application Developer-Java & Web Technologies

Company: IBM

Location: Shenyang, CN

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. As a Software Developer, you'll work on hybrid cloud and AI projects using cutting-edge technologies. The role involves analytical problem-solving, stakeholder engagement, and innovative coding solutions.

Application Developer-Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves collaborating with visionaries across industries, using best practice technologies and tools to develop customized systems. Required skills include proficiency in Java Spring Framework, Spring Boot, RESTful APIs, OOP design patterns, ORM tools, and microservices.

MuleSoft Developer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career in Salesforce development with opportunities for growth, training, and a supportive culture. The role involves leading projects and integrating technologies, with benefits including flexible work and professional development.

Stagiaire DevOps H/F - IBM Client Innovation Center

Company: IBM

Location: Lille, FR

Posted Dec 04, 2025

The IBM Client Innovation Center in Euratechnologies offers a unique work environment and high-level technical services to clients. It provides opportunities to work on innovative projects with international clients in a multicultural setting. The center focuses on development, testing, and integration of systems, and values teamwork and innovation.

PROCESS DELIVERY SPECIALIST-RECORD TO REPORT

Company: IBM

Location: Chennai, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as a Senior Process Analyst in the Record to Report domain. The role involves coordinating accounting activities, identifying risks and opportunities, adhering to client SLAs, and managing report updates. The position requires a bachelor's degree, preferably a master's, and experience in the R2R domain, including fixed assets, intercompany, and cash reconciliations. The company culture emphasizes long-term career growth, learning opportunities, and a supportive environment.

Senior Data Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the collaborative and innovative work environment, opportunities for growth, and the role of a Data Engineer. It emphasizes the importance of technical skills, experience with Databricks and Python, and the ability to work in agile environments.

Package Consultant-SAP HANA SCM MM

Company: IBM

Location: Kolkata, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on SAP solution leadership, comprehensive solution delivery, and collaborative global customer success. It highlights the required education, technical expertise, and responsibilities of the role.

(Kaohsiung) Application Developer (Tester)

Company: IBM

Location: Kaohsiung, TW

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. As a Software Developer, you'll work on hybrid cloud and AI projects using cutting-edge technologies. The role involves system integration testing, API testing, defect resolution, and collaboration with cross-functional teams.

Research Intern - Platform for AI

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

IBM India provides solutions and services across various industries. They offer summer internship programs for students to gain industry experience and work on current projects. The internship focuses on creating efficient large language models for enterprises, with a specific emphasis on training, fine-tuning, and inference of language models.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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