Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Engenheiro(a) de Dados – Modelagem de Dados

Company: IBM

Location: NO City, BR

Posted Dec 04, 2025

The text describes a career at IBM Consulting, focusing on long-term relationships and close collaboration with clients worldwide. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys for innovative companies. The position requires curiosity, continuous learning, and the ability to challenge norms, present creative solutions, and drive innovative impact. The company culture emphasizes long-term professional growth, development opportunities, and valuing unique skills and experience.

Internship - Linux on IBM Z System Performance (m/f/x)

Company: IBM

Location: Ehningen, DE

Posted Dec 04, 2025

The text describes various projects and roles within the Linux on IBM Z and LinuxONE Systems Performance team. It highlights the need to upgrade the UI of a web application called zPirate using the React framework, the unique capabilities of the Jinsight profiling agent for Java performance analysis, and the use of AI to detect invalid and incomplete performance data measurements. The text also outlines the required and preferred skills for each project.

IBM Cloud Backend Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

IBM is seeking a skilled backend developer to join their Infrastructure team. The role involves developing and maintaining high-quality software products using various technologies and programming languages. The company is focused on shifting to a cloud-based model and is looking for experienced cloud software engineers to join their App Dev services development team in India.

Delivery Manager - Public Sector

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, and a culture of evolution focused on long-term career growth and development.

Internship: SAP Developer in Ciudad de México

Company: IBM

Location: Mexico City, MX

Posted Dec 04, 2025

The IBM SAP Consulting Internship Program offers a 6-month part-time training program for students pursuing a career in SAP. The program aims to prepare and develop students for SAP Developer roles. Successful completion of the program opens doors for further development. The program requires advanced English, availability for 30-35 hours of weekly internships in Mexico City, knowledge of algorithms, data structures, databases, and basic knowledge of Java, Javascript, Angular or React, Nodejs. Preferred qualities include creativity, proactivity, discipline, and a willingness to learn constantly.

Procurement Services Engagement Associate

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The job posting is for a Procurement Services Engagement Associate role at IBM. The role involves creating compelling sales materials, presentations, and videos to showcase IBM's procurement outsourcing services. The ideal candidate should have 10+ years of experience in creating sales materials, strong proficiency in MS PowerPoint and video editing tools, excellent communication and storytelling skills, and knowledge of end-to-end procurement processes.

Enterprise Networking Architect-Cisco CCIE

Company: IBM

Location: Segrate, IT

Posted Dec 04, 2025

The text describes a senior network security architect role at IBM, focusing on leading the deployment of Cisco SD-WAN, ACI, and network segmentation security strategies. The role involves defining security architecture, architecting scalable and high-performance Cisco-based security solutions, providing technical leadership, and mentoring junior architects. The position requires extensive experience with Cisco technologies, certifications, and expertise in network security, cloud security, and Zero Trust Architecture.

InfoSphere Optim Technical Support Professional

Company: IBM

Location: Krakow, PL

Posted Dec 04, 2025

IBM Optim is a data management solution that helps organizations manage data throughout its lifetime. The role involves providing technical support to customers, collaborating with development and support organizations, and contributing to department goals. The position offers opportunities to work with the latest technologies and grow skills in IBM's key data management products.

Application Developer-Experience Front End

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, highlighting the importance of teamwork, training skills, and communication. It lists required and preferred education, technical expertise, and experience for a Frontend Web Developer role.

Application Consultant - DevOps

Company: IBM

Location: Giza, EG

Posted Dec 04, 2025

The job description outlines a role in IBM Consulting focused on designing and implementing CI/CD pipelines, building and optimizing cloud infrastructure on GCP and Azure, ensuring security and performance, and collaborating with solution architects and development teams. The position requires expertise in GCP, containerization, CI/CD tools, IaC, monitoring, and logging, along with strong problem-solving and communication skills.

Senior Solutions Engineer (HashiCorp)

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, specifically in the Solutions Engineering team at HashiCorp. The role involves serving as a trusted advisor to customers, helping them achieve their business outcomes by leveraging HashiCorp's platform capabilities. The position requires strong technical expertise, communication skills, and the ability to collaborate with cross-functional teams.

Administrateur Infrastructure TI

Company: IBM

Location: BROMONT, CA

Posted Dec 04, 2025

IBM's Bromont facility offers high-tech roles with competitive benefits, flexible hours, and career growth opportunities, though it requires Canadian citizenship and security clearances.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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