Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Software Developer QA/Test

Company: IBM

Location: Ahmedabad, IN

Posted Dec 04, 2025

The IBM Sustainability Software business unit is seeking talented Software Developers to work on building integrations into their products. The role involves collaborating with a global team to create new capabilities for their Asset Management portfolio. The position requires strong attention to detail, analytical thinking, and excellent communication skills. The role includes test planning, manual and automated testing, defect tracking, CICD process improvement, and collaboration with various stakeholders.

Software Test Engineer - Reliability, Availability, Serviceability

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 04, 2025

The text is a job description for a testing role at IBM. It outlines the responsibilities, required education, and technical expertise needed for the position. The role involves creating and executing test plans, testing code fixes, managing hardware and software, and expanding test automation. The position requires a bachelor's degree and experience in testing projects, hardware and software management, Linux, and scripting languages. Preferred experience includes test automation frameworks, CICD, RESTful API design, and networking and storage skills.

Platform Engineer Intern – Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM is evolving its technology sales approach to break boundaries with innovative methods. They are seeking undergraduate and graduate students to join their sales internship program, where interns will work in multidisciplinary teams to deliver client cocreation experiences and accelerate transformation using hybrid cloud and AI solutions. The role requires strong communication skills, technical expertise, and a growth mindset.

Federal Cyber Security Apprentices (Rocket Center, WV)

Company: IBM

Location: Rocket Center, US

Posted Dec 04, 2025

The role is a Cyber Security Apprentice position at IBM Consulting, working in a Security Operations Center. The position involves monitoring and auditing client systems, investigating potential security violations, performing vulnerability assessments, and maintaining security system infrastructure. The apprenticeship program provides a nationally recognized credential and opportunities for learning and growth.

Salesforceテクニカル・スペシャリスト

Company: IBM

Location: Tokyo, JP

Posted Dec 04, 2025

The text describes a role at IBM Japan Digital Services Ltd, focusing on Salesforce implementation, development, and maintenance for clients. It emphasizes the importance of communication skills, technical expertise, and leadership experience in managing offshore developers and organizational managers.

Entry Level Hardware Developer 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job description for a Developer role at IBM, focusing on quantum and AI technologies. It outlines the required education, technical expertise, and preferred skills for the position, emphasizing a passion for technology and a growth mindset.

SAP PI/PO Consultant

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves providing operational support for SAP Middleware applications, developing fixes and enhancements, and maintaining documentation. Required skills include experience with SAP PIPO in an AMS environment and knowledge of BRM and BPM.

Back End Engineer

Company: IBM

Location: Mexico City, MX

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. As a Software Developer, you'll participate in the software development lifecycle, create software for hybrid cloud and AI, and work with the latest technologies to ensure high-performing, maintainable applications.

Microsoft Solution Consultant/PM

Company: IBM

Location: Tokyo, JP

Posted Dec 04, 2025

The text is a job description for a Microsoft Solution Consultant role at IBM Japan. It outlines the responsibilities, required skills, and preferred experience for the position, which involves consulting and system development using Microsoft solutions like Power Platform and Dynamics 365.

Data Scientist-Advanced Analytics

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Data Engineer, you will harness data to uncover insights, collaborate with diverse teams, and implement predictive models, enterprise search applications, and data management systems. The role requires a Bachelors Degree and expertise in COBOL, JAVA, and code generation using LLM capabilities.

Associate Quality Engineer - Entry Level (Baton Rouge, LA)

Company: IBM

Location: BATON ROUGE, US

Posted Dec 04, 2025

The IBM Consulting Associate Program offers university hires the opportunity to work with diverse clients worldwide, focusing on professional development, technical skills, and personal growth. Associates will collaborate with visionaries across industries to improve hybrid cloud and AI solutions, leveraging IBM's strategic partner ecosystem and technology platforms. The role requires a Bachelor's degree, willingness to work in Baton Rouge, Louisiana, and experience with testing, Agile methodology, Java fundamentals, and Jira.

Backend Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

IBM is seeking an innovative and experienced Software Developer to join their team and work on developing AI-infused features for their hybrid cloud products. The role involves designing and developing complex new features, enhancing existing product capabilities, and contributing to project planning, tracking, and execution. The ideal candidate should have a strong background in Java and web technologies, experience with various tools and platforms, and excellent communication and collaboration skills.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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