Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Salesforce Developer

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position focuses on designing and developing scalable Salesforce applications, collaborating with stakeholders, implementing service processes, ensuring compliance, and mentoring junior developers. It requires a Bachelor's degree, experience with Salesforce Service Cloud and Field Service Cloud, proficiency in Visual Studio, GitHub, and SFDX, and strong problem-solving, communication, and leadership skills.

Associate User Experience Designer

Company: IBM

Location: Mulhuddart, IE

Posted Dec 04, 2025

The job posting is seeking a talented graduate designer to join a creative design team within IBM Software's Asset Lifecycle Management division. The role involves translating design research into mockups, prototypes, and specifications, collaborating with various stakeholders, and understanding business problems to ensure context for deliverables. The position requires 1-3 years of experience in UI design, proficiency with design tools, strong communication skills, and a positive attitude. Familiarity with modern design trends, including AI and accessibility, is preferred.

AI Engineer (f/m/x)

Company: IBM

Location: Zurich, CH

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Data Scientist, you will solve business problems using tools like Python, R, and TensorFlow, prepare and analyze data, implement AI models, and communicate results to clients. The role offers individual career paths, training opportunities, a knowledge-sharing culture, and the chance to work on projects in a large IT company.

Ingénieur électrique en support à la production

Company: IBM

Location: BROMONT, CA

Posted Dec 04, 2025

Lusine dIBM à Bromont est une entreprise de fabrication de haute technologie qui valorise ses employés et offre un environnement de travail stimulant. Le poste d'ingénieur électrique consiste à développer et soutenir les processus de test en fabrication pour les cartes de la gamme IBM, contribuant à la validation électrique des cartes avancées et à la croissance de l'usine.

SAP MM-PUR Lead (TAX)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text is a job description for a SAP MM Lead position at IBM Consulting. The role involves leading the Materials and Purchasing functional area in a large-scale SAP S/4HANA implementation project, focusing on Procure-to-Pay processes. The position requires strong experience in end-to-end SAP MM projects, leading functional teams, and knowledge of Brazilian localization, tax, and import functionalities. The role offers opportunities for career growth and development in a collaborative environment.

Package Consultant-SAP HANA SCM MM

Company: IBM

Location: Ahmedabad, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in selecting, implementing, and supporting SAP Supplier Relationship Management and Materials Management modules. The position requires SAP functional experience, project management skills, and the ability to lead teams in client-facing setups.

DevOps Lead Engineer and Build Master

Company: IBM

Location: Leiden, NL

Posted Dec 04, 2025

The job posting is for a DevOps engineer position at IBM IntelliMagic in Leiden. The role involves developing and maintaining test frameworks, build scripts, and automation systems for mainframe and storage systems performance management software. The ideal candidate should have a strong technical background, problem-solving skills, and the ability to work well with developers and testers.

Package Consultant-SAP UX

Company: IBM

Location: Kolkata, IN

Posted Dec 04, 2025

This job description outlines a career in IBM Consulting focused on hybrid cloud and AI solutions, requiring expertise in SAP platforms and mobile app development. It highlights collaboration with global clients and technical skills in enterprise mobility architecture.

Associate Package Consultant - Entry Level (Baton Rouge, LA)

Company: IBM

Location: BATON ROUGE, US

Posted Dec 04, 2025

IBM Consulting offers a Associates Program for university hires, providing opportunities to work with diverse clients worldwide. The role involves assisting clients in selecting, implementing, and supporting application packaged solutions. The company focuses on professional development, continuous learning, and personal growth in a culture of coaching and career advancement.

Application Architect-EAI

Company: IBM

Location: Shenzhen, CN

Posted Dec 04, 2025

The text describes a role as an Architect in IBM Consulting, involving collaboration with stakeholders, strategic analysis, modernized solution design, agile development, cloud application testing, and optimization of digital modernization assets. Required and preferred education and technical expertise are listed.

Data Engineer - Data Integration

Company: IBM

Location: Cairo, EG

Posted Dec 04, 2025

The text describes a job role requiring data architecture development, KPI tracking, business report creation, and data-driven optimization. It outlines educational qualifications, technical expertise in data science and visualization tools, and preferred skills like Python and NLP. The position emphasizes analytical and collaborative abilities for stakeholders.

SENIOR DATA STRATEGIST

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a Senior Data Strategist role at IBM Cloudability, focusing on multicloud cost data architecture, strategic vision, and collaboration with cross-functional teams. It outlines technical requirements like SQL expertise, data modeling, and cloud platform experience, emphasizing strategic thinking and business impact.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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