Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

SAP Consultant-Energy Environment and Utilities

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a role at IBM in Japan, where employees work with global clients to drive digital transformation using hybrid cloud and AI technologies. The role requires strong curiosity, knowledge, and the ability to create creative solutions. The position involves consulting and delivering SAP solutions to clients in the power, gas, and energy industries.

Gestor de proyecto - Mesa de ayuda y sitio (Medellín) Early Career

Company: IBM

Location: Bogota, CO

Posted Dec 04, 2025

The job description outlines the role of a Como Project Manager responsible for managing support contracts, financial management, operational management, vendor interaction, service level compliance, contract reporting, and customer satisfaction. The position requires a Bachelor's degree, experience in contract management, excellent client and vendor relationships, crisis management, teamwork, and intermediate English proficiency. The job is located in Medellin, Antioquia.

Package Consultant-Oracle Finance Cloud

Company: IBM

Location: Kolkata, IN

Posted Dec 04, 2025

The job role involves working in IBM Consulting Client Innovation Centers, developing partnerships with HR stakeholders, creating technical solutions, and implementing plans for testing business processes. The role requires excellent communication skills, experience with Oracle Cloud Applications, and knowledge of P2P modules.

Operational Buyer - German speaking

Company: IBM

Location: BUDAPEST, HU

Posted Dec 04, 2025

IBM is seeking a self-driven and highly motivated Operation Buyer to join their Procurement Services team for a key client in EMEA. The role involves acting as a first point of contact for procurement activities, ensuring smooth operation of category directives, and providing support for procurement applications and processes.

HR Industrial Relation and Wage Compliance Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The role is responsible for maintaining the company's compliance with Australian National Employment Standards and Modern Awards. The successful candidate will manage and execute the compliance management system, conduct audits, and provide expert advice on employment and industrial relations issues.

Hardware Developer Intern 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM is seeking developers and hardware development engineers to work on cutting-edge technologies like quantum computing and AI. The role involves designing, testing, and supporting hardware firmware and semiconductors for IBM products. Required skills include programming, computer architecture, and hardware design.

Package Consultant-Workday Absence, Time Tracking, Payroll

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves supporting infrastructure for various industries and requires experience in Workday implementation and certification.

Quality Engineer - SDET

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The job description outlines the responsibilities and requirements for a Software Development Engineer in Test (SDET) role at IBM Consulting. The role involves designing, developing, and maintaining automation frameworks for backend API validations using Java and tools like Karate, Rest Assured, and Postman. The SDET will collaborate with cross-functional teams, contribute to CI/CD pipelines, and ensure high code and test coverage while improving backend performance and reliability.

Experience Fullstack Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, innovation, and career growth opportunities. The role involves software development, technical expertise, and working in IBM's delivery centers to drive technological adoption.

Senior Data Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The job posting is for a Senior Data Engineer position in IBM Consulting's IT Digital Marketing Solutions team. The role involves developing dynamic software solutions, working in Client Innovation Centers, and collaborating with clients globally. The position requires proficiency in Python, Java, or .NET, experience with Docker and Kubernetes, ETL processes, security and data protection, and SQL environments. Preferred experience includes Azure DevOps.

Senior OCP Consultant

Company: IBM

Location: Krakow, PL

Posted Dec 04, 2025

The IBM Technology Expert Labs team is seeking a skilled System Administrator Consultant with experience in OpenShift/Kubernetes cluster administration and Linux RHEL-based systems. The role involves managing OpenShift/Kubernetes clusters, RHEL/Linux systems, and implementing best practices for network, storage, and infrastructure. The ideal candidate will have a collaborative and experiential mindset, strong problem-solving skills, and the ability to build effective relationships with clients and partners.

Application Developer-SAP ABAP HANA

Company: IBM

Location: Mumbai, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as a Software Developer. The position involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuously learning new technologies. The role requires a Bachelor's degree, 6-7 years of experience, and expertise in SAP HANA, ABAP development, and related technologies.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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