Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Brand Sales Specialist Intern – Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM is evolving its technology sales approach to break boundaries with innovative methods. They are seeking undergraduate and graduate students to become Brand Sales Specialist interns, working closely with clients to understand their needs and deliver tailored solutions using IBM's industry-leading products. The role involves sales prospecting, building credibility, solution selling, end-to-end sales process management, and collaboration across the IBM sales ecosystem.

Digital Sales Technical Specialist Data Platform for UKI Market - Dublin Based

Company: IBM

Location: Mulhuddart, IE

Posted Dec 04, 2025

The text describes a technical sales specialist role within IBM's Technology Data product portfolio. The position requires deep technical expertise in data management, governance, business automation, AI, and data science solutions. The specialist will work closely with clients to understand their business needs, deliver solution demonstrations, and collaborate with the wider IBM ecosystem and business partners.

Infrastructure Specialist-Azure DevOps

Company: IBM

Location: Mysore, IN

Posted Dec 04, 2025

This job description outlines a role at IBM Consulting involving technical expertise delivery for public and private sector clients. It lists requirements including education, DevOps experience, and proficiency in tools like Kubernetes, Docker, and Azure cloud platforms.

Network Security Engineer

Company: IBM

Location: San Francisco, US

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on supporting MES solution deployments, upgrades, and process activities across multiple sites and versions. The ideal candidate should have process automation system expertise and experience with Rockwell Automation to drive manufacturing site improvements and automation system enhancements.

Internship: Business Operations Professional

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 04, 2025

IBM Consulting offers internships for university students in business-related fields. Interns work with the latest technologies, collaborate with global teams, and gain skills through education and mentorship. The role involves participating in consulting projects and experiencing firsthand how to transform clients' businesses.

Junior Database Specialist

Company: IBM

Location: Sofia, BG

Posted Dec 04, 2025

The job posting is for a Database Specialist for zOS at IBM. The role involves enabling technical development and testing activities for various databases on zOS and related products. The position requires setting up and configuring database instances, advising teams on database solutions, assisting with customer requirements, and creating personal development plans. The team provides infrastructure and platform services to global ISVs and partners, collaborating with IBM Development and partners to provide leading-edge solutions on IBM Z and LinuxONE.

Application Developer-Azure Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The role involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuous learning. Required skills include proficiency in .NET Core, React or Angular, and experience with Azure services.

Team HR Partner-Japanese Bilingual

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

The HR Partner role is a strategic consultant to leadership, supporting managers and transforming HR support. It involves engaging with managers, enhancing digital layers, co-creating HR offerings, building expertise, and collaborating across teams. The role requires HR knowledge, collaboration skills, communication abilities, problem-solving, project management, and client focus.

Lead Logic Design Engineer - Memory Management Unit

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text is a job description for a Hardware Developer position at IBM, focusing on leading the architecture design and development of processor MMU for high-performance IBM systems. The role involves collaborating with various teams, participating in silicon bringup and validation, and leading a team of engineers.

Senior Software Developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The job posting is seeking highly skilled and motivated full stack developers to join IBM's software team. The role involves designing, developing, and deploying cloud applications and CI/CD automation to improve security, compliance, and efficiency. The ideal candidate should have extensive experience in software engineering, cloud platforms, and modern development practices.

BigData Technical Consultant /Architect

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

This job description highlights IBM's role in supporting customers with hybrid cloud and AI-driven transformations, emphasizing collaboration, innovation, and career growth opportunities. It outlines required expertise in data analytics, programming, and technology implementation, while showcasing IBM's culture of fostering skills and professional development.

Hardware Developer Intern 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM's job description emphasizes innovation, collaboration, and solving complex problems through cutting-edge technology. It highlights opportunities in hardware development, quantum computing, and AI, while outlining required skills and a positive work environment focused on growth and impact.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

Related Pages