Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Silicon validation lead

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes the role and responsibilities of a Hardware Developer at IBM, focusing on leading the PowerOn Reset validation of Processor and ASIC chips. It requires 8-12 years of experience in silicon bringup and validation, security architecture, and scripting automation tools development.

ビジネス トランスフォーメーション コンサルタント(会計/経理財務領域)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, focusing on long-term relationships with clients, collaboration, and working with visionaries across industries. It highlights the use of advanced technologies like AI and the company's robust technology platforms. The role involves end-to-end support consulting services in the accounting area, including ERP system implementation and BPO services. The position requires project management skills, business process reform experience, and strong communication abilities.

ACCOUNT TECHNICAL REPRESENTATIVE-TALENT TRANSFORMATION

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role in SAP HR Management System. It highlights the importance of knowledge in SAP HR, strong communication skills, and the ability to work with diverse priorities. The role involves inputting employee data, running reports, and providing solutions to issues.

Project Manager-Workday

Company: IBM

Location: Kolkata, IN

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Project Manager, responsibilities include functional/technical expertise, project planning, setup of HCM modules in Workday, tracking project status, and managing client relationships. The role requires 10+ years of technical/functional experience, strong communication skills, and familiarity with AI-based project management tools.

IBM MQ Cloud Admin

Company: IBM

Location: Mexico City, MX

Posted Dec 04, 2025

The job posting is seeking an experienced IBM MQ Administrator with expertise in middleware messaging infrastructure, high availability configurations, and cloud environments. The role involves administering queue managers, managing queues and channels, implementing high availability and disaster recovery, troubleshooting application connections, and collaborating with teams to design hybrid MQ topologies. The ideal candidate should have 5+ years of hands-on experience with IBM MQ, strong proficiency in RDQM setup and management, JMS/JNDI configuration, and MQ HA mechanisms.

Application Developer-DevOps

Company: IBM

Location: Pune, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on developing and designing mobile solutions using the latest technologies. It emphasizes continuous improvement, testing, and adopting new technologies to maximize creative solutions. The role requires a Bachelor's degree and expertise in automation, Ansible playbook development, and various technical skills.

Cloud Security Consultant

Company: IBM

Location: Taguig City, PH

Posted Dec 04, 2025

The job posting is for a highly skilled Cloud Security Consultant to lead governance strategy, compliance, and optimization across AWS, Azure, and GCP. The role involves managing security frameworks, optimizing CSPM/CWP/SSPM platforms, threat intelligence, cross-team collaboration, and incident management. The ideal candidate should have 5+ years of experience with Prisma Cloud, SIEM/SOAR tools, and cloud-native environments, along with relevant certifications.

Associate Product Manager Intern

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, highlighting the company's focus on creating leading AI-powered cloud-native solutions, its renowned legacy, and the global opportunities it offers. The role of a Product Manager Intern is detailed, emphasizing ownership of outcomes, collaboration with customers and teams, and the importance of product design, user experience, and innovation.

Package Consultant-SAP HANA FIN FI

Company: IBM

Location: Mumbai, IN

Posted Dec 04, 2025

This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and expertise in SAP implementations. It highlights roles in technical delivery, project leadership, and system testing, along with educational and experiential requirements for the position.

HR onboarding professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The Onboarding Specialist role is crucial in the HR Operations team, responsible for delivering a seamless and engaging onboarding experience for new hires. The role ensures that employees feel welcomed, informed, and supported throughout their journey with the organization. The ideal candidate should have strong Japanese language proficiency, a background in HR operations, and a passion for creating positive employee experiences.

Record to Report Subject Matter Expert

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

The text is a job description for a Processing Lead role at IBM Consulting. It outlines the responsibilities, required qualifications, and preferred skills for the position. The role involves overseeing the full RTR cycle, ensuring accuracy and compliance, and leading a team to meet business objectives.

Technicien en génie chimique ou en chimie analytique ou en procédé

Company: IBM

Location: BROMONT, CA

Posted Dec 04, 2025

IBM Bromont is a high-tech manufacturing facility that produces and tests microelectronic components for IBM products and custom logic solutions. The company offers a stimulating work environment with opportunities for technical skill development and team collaboration. The role involves working on new assembly solutions, participating in equipment and process implementation, and contributing to the growth of the IBM Bromont facility.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

Related Pages