Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Hardware Logic Design MA/MSC Student

Company: IBM

Location: Givatayim, IL

Posted Dec 04, 2025

The job posting is for a digital design position at IBM, requiring a Bachelors degree in Electrical Engineering, fluency in Hebrew and English, and experience with VHDL or Verilog. The role involves designing logic functions, simulation testing, static timing analysis, and closure. Preferred experience includes knowledge of computer microarchitectures, Python programming, and verification methodologies.

Data Engineer with Python

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM is seeking a passionate Data Engineer with Python to join their team and contribute to building high-quality, scalable, and secure applications. The role involves designing, developing, and maintaining applications using Python, implementing unit and integration testing, containerizing and orchestrating applications using Docker and Kubernetes, and collaborating with cross-functional teams in Agile/Scrum settings. A strong understanding of cloud environments and experience working in Agile/Scrum settings are required.

Application Developer-Oracle eBS

Company: IBM

Location: Mumbai, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on developing partnerships, creating technical solutions, and implementing plans to support Oracle ERP Cloud suites. It requires strong communication skills, experience with Agile, Scrum, DevOps, and Oracle technologies, and the ability to work on-site in shifts.

Package Specialist-SAP HANA Basis

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include implementing and configuring SAP SLT systems, designing data replication processes, performing data mapping and transformation, monitoring data quality and integrity, optimizing system performance, and supporting change management activities.

Order to Cash Practitioner

Company: IBM

Location: Naga City, PH

Posted Dec 04, 2025

IBM seeks an Order to Cash Practitioner to handle transactional tasks, collaborate with clients, and drive innovation. The role requires expertise in accounting, ERP systems, and strong communication skills, offering opportunities to solve complex problems and lead in technology.

Hardware Verification Engineer

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The job description for a CPU Processor Verification Engineer at IBM highlights the opportunity to work on cutting-edge systems driving the quantum revolution and AI era. The role involves leading the development of verification environments, testbenches, and testcases for IBM server processors, ASICs, and SoCs. Required expertise includes extensive experience in functional verification, computer architecture, processor core design, cache coherency, memory subsystems, IO subsystems, and various verification methodologies and tools.

Business Transformation Consultant-Supply Chain Planning

Company: IBM

Location: Kolkata, IN

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients worldwide. Responsibilities include configuring Kinaxis RapidResponse, performing workshops, providing data specification documents, and supporting clients and teams. The position requires a Bachelor's degree, 5+ years of experience in business software consulting, and at least one Kinaxis project implementation as a Lead or Solution Architect.

Application Architect - Java & Web Technologies (Public Sector)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role is for a Senior Application Architect specializing in Java and web technologies to lead the design and development of enterprise applications.

Software Engineer - Cloud Database

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

IBM Software is seeking talented software engineers passionate about distributed systems to join their team. The role involves designing and implementing new database features for Astra, a cloud-native serverless database built on Apache Cassandra. The position requires expertise in scalability, fault tolerance, and cloud-native technologies.

Design Intern - Advanced Integrated Circuits Research

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Research is a team focused on inventing the future of computing technology, with a strong culture around solving problems for clients. The role involves contributing to the development of innovative integrated circuits for emerging applications like AI acceleration and high-speed communications.

Senior Digital Asset Tech Sales

Company: IBM

Location: New York, US

Posted Dec 04, 2025

The text is a job description for a Senior Tech Sales role at IBM, focusing on leading enterprise presales engagements for IBM Digital Asset Haven, a digital asset platform. The role involves technical leadership, building relationships with clients, designing solutions, and supporting sales targets.

Fullstack Developer

Company: IBM

Location: Kochi, IN

Posted Dec 04, 2025

The job posting is seeking passionate candidates with experience in microservices, web applications, and modern cloud technologies to build scalable, high-performance solutions. The role involves collaborating with various teams, designing and implementing features, participating in Agile methodologies, and working independently to deliver high-quality code. Preferred expertise includes performance optimizations, Apache Spark, access management technologies, and public cloud services.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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