Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Senior Content Manager (in-Product Content)

Company: Welltech

Location: Spain

Posted Dec 03, 2025

Welltech, a global wellness company with 255 million users, seeks a Content Manager to drive impactful in-app content. Emphasizing growth, innovation, and user-centric values, they aim to transform lifestyles through their apps.

Product Marketing Manager - Lifecycle/CRM

Company: Goodnotes

Location: Asia,Europe

Posted Dec 03, 2025

The role of Product Marketing Manager for Lifecycle at Goodnotes involves owning the user journey narrative, partnering with CRM and product teams, and driving revenue through targeted campaigns and copywriting. The ideal candidate should have 5+ years of experience in product marketing, strong analytical skills, exceptional copywriting abilities, and experience with AB testing frameworks.

Senior Technical Program Manager - Security

Company: OpenAI

Location: USA

Posted Dec 03, 2025

OpenAI is seeking a Senior Technical Program Manager to lead cross-functional security, privacy, and compliance initiatives. The role involves driving critical security programs, collaborating with various teams, establishing scalable frameworks, and ensuring privacy and security requirements are met. The ideal candidate should have 10+ years of experience in leading complex technical programs, be deeply fluent in engineering systems, security controls, and regulatory expectations, and thrive in high-trust environments.

Technical Account Manager 3

Company: Twilio

Location: Remote

Posted Dec 03, 2025

This job posting seeks a Technical Account Manager with experience in customer success and technical support, requiring skills in API troubleshooting, cloud solutions, and cross-team collaboration. The role offers remote work from Colombia with competitive benefits and opportunities for professional growth.

Junior Account Manager

Company: WeLearn

Location: Philippines

Posted Dec 03, 2025

WeLearn is a fast-growing startup founded by former Google and Facebook strategists. They partner with content creators and influencers to support their businesses. The company is looking for talented and driven individuals to join their team. The internship offers structured onboarding, mentorship from founders, and the opportunity to work in an early-stage tech startup environment.

Account Executive - Private Equity

Company: Aleph

Location: USA

Posted Dec 03, 2025

Aleph is an AI-native platform for financial planning and analysis, showcasing strong growth through product innovation and customer success. The company, backed by top VCs and working with major clients, is hiring a Private Equity-focused Account Executive to expand its sales motion. The role offers uncapped commission, end-to-end funnel ownership, and collaboration with leadership teams. Aleph emphasizes a strong PMF, organized processes, and a commitment to diversity and inclusion.

Machine Learning Engineer III - Routing Cost

Company: Mapbox

Location: Germany

Posted Dec 03, 2025

Mapbox is a leading real-time location platform that provides tools for navigation, mapping, and location-aware businesses. The Navigation team at Mapbox develops web services for navigation initiatives in consumer, automotive, and logistics verticals. They are revolutionizing in-car experiences with technology and have partnered with automotive companies like BMW, Toyota, and GM. The company values high-performing individuals, diversity, and a growth mindset.

Mid-Market Account Executive

Company: HubSpot

Location: UK

Posted Dec 03, 2025

The role of a MidMarket UKI Account Executive at HubSpot involves leveraging inbound and outbound selling strategies to identify and close new business opportunities. The position requires strong communication and interpersonal skills, proficiency in virtual sales presentations, and experience in SaaS environments. The role offers flexible work arrangements and the opportunity to contribute to HubSpot's mission of driving client success and business growth.

Lead Fraud Operations Analyst

Company: Apollo.io

Location: Argentina

Posted Dec 03, 2025

This job description outlines a Sr Fraud Operations Analyst role requiring expertise in fraud investigations, SQL, and cross-team collaboration. The position emphasizes problem-solving, independent work, and remote capabilities, with a focus on fraud vulnerability analysis and training customer-facing teams.

Product Marketing Manager - Insights

Company: Goodnotes

Location: Asia,Europe,UK

Posted Dec 03, 2025

The text outlines company values emphasizing innovation, user-centricity, and growth, along with a detailed description of a Product Marketing Manager role requiring strategic thinking, research expertise, and AI literacy. It highlights the company's commitment to collaboration, learning, and impactful work.

Vice President of Sales

Company: Panoptyc

Location: USA

Posted Dec 03, 2025

Panoptyc is seeking a Vice President of Sales to help scale the company from $0 to $300M ARR over the next 5 years. The role involves leading and building a high-performing sales team, closing enterprise and midmarket deals, expanding into adjacent retail verticals, and driving customer success. The ideal candidate has 8+ years of SaaS technology sales experience, a proven track record of building or scaling sales teams to $10M+ ARR with 75%+ YoY growth, and a player-coach mentality.

Claims Team Lead - General Liability

Company: Sedgwick

Location: USA

Posted Dec 03, 2025

Sedgwick promotes a caring culture and offers career growth, recognized as a great workplace. The role involves supervising claims teams and ensuring quality, with competitive benefits.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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