Excellent Customer Experience Jobs
1,762,990 open positions · Updated daily
Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.
Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.
Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.
Staff Software Engineer
Company: Gusto, Inc.
Location: Canada
Posted Dec 03, 2025
Gusto seeks seasoned software engineers to develop customer-facing products, mentor teams, and scale large applications. Requirements include Ruby on Rails experience, AI tool proficiency, and collaboration with cross-functional teams. Compensation ranges from $163k to $247k annually.
Machine Learning Engineer - AI Decisioning
Company: Hightouch
Location: North America
Posted Dec 03, 2025
Hightouch is looking to hire a machine learning engineer to expand their data activation products with an intelligence layer. The role involves working on various problems such as personalization, automated experimentation, predictive audiences, content generation, and budget optimization. The company values impact and potential for growth over years of experience.
Founding Technical ISV Alliance Lead
Company: Hightouch
Location: North America
Posted Dec 03, 2025
The role is a high-leverage, high-agency position focused on scaling Hightouch's partner-sourced revenue through technical alignment with Snowflake, Databricks, GCP, and the broader MarTech and AdTech ecosystem. The ideal candidate has 5+ years of experience in solutions engineering, product, or GTM roles at data infrastructure, MarTech, or AdTech companies, with a strong grasp of the modern data stack and hands-on technical fluency with SQL and cloud data warehouses.
Golang Engineering Manager - Commercial Systems
Company: Canonical
Location: EMEA
Posted Dec 03, 2025
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is hiring a Golang Engineering Manager to lead a team of software engineers working in Golang and develop internal products. The role involves accountability for design and development, leading a team, developing skills of direct reports, and seeking improvements to established processes. The company offers a distributed work environment, personal learning and development budget, annual compensation review, recognition rewards, and other benefits.
Lead Fraud Operations Analyst
Company: Apollo.io
Location: Canada
Posted Dec 03, 2025
The Sr Fraud Operations Analyst role involves complex fraud investigations, identifying vulnerabilities, designing procedures, and training teams. The ideal candidate should have 5+ years of experience, strong SQL skills, familiarity with fraud concepts, and the ability to work independently and collaboratively.
Lead Software Engineer - Content Ingestion
Company: Muck Rack
Location: USA
Posted Dec 03, 2025
The job posting is for a Lead Software Engineer to join the Content Ingestion team. The role involves designing and evolving systems to transform unstructured data into valuable insights for customers. The ideal candidate should have 8+ years of experience, expertise in Python and web frameworks, experience with microservices and streaming technologies, and a collaborative mindset.
Sales Manager
Company: Cloudbeds
Location: UK
Posted Dec 03, 2025
The role is a Sales Manager position at Cloudbeds, focusing on expanding the company's presence in the UK. The role involves identifying new business opportunities, building relationships with prospects, and showcasing Cloudbeds' SaaS solutions in the hospitality space. The position requires a self-motivated, results-oriented mindset with experience in selling technology solutions to the hotel or hospitality industry.
Customer Success Manager, Mid-Market
Company: Muck Rack
Location: USA
Posted Dec 03, 2025
The role of a MidMarket Customer Success Manager at Muck Rack involves driving growth, securing renewals, and managing a book of business ranging from $17 to $2 million in annual contract value. The ideal candidate should have 1-3 years of experience in Customer Success or Account Management within a B2B SaaS environment, expertise in overseeing the entire customer lifecycle, and strong communication skills. Success will be measured by quarterly revenue goals, customer health scores, and customer success KPIs.
Senior Product Manager - Enterprise
Company: Typeform
Location: USA
Posted Dec 03, 2025
This job posting highlights a Senior Product Manager role focused on enterprise opportunities, collaboration with cross-functional teams, and delivering high-impact capabilities. The position emphasizes strategic execution, customer-centric solutions, and driving product growth through technical and commercial expertise.
Lead Fraud Operations Analyst
Company: Apollo.io
Location: Mexico
Posted Dec 03, 2025
This job description outlines a Sr Fraud Operations Analyst role focused on fraud investigations, vulnerability analysis, and team training. The position requires technical skills in SQL, data analysis, and fraud rule development, along with strong communication and problem-solving abilities. Ideal candidates should have experience in fraud investigations, familiarity with chargebacks and ACH processes, and a proactive approach to independent problem-solving.
Manager - Enterprise Sales
Company: Figma
Location: USA
Posted Dec 03, 2025
Figma is seeking a Manager Enterprise Sales to join their dynamic team. The role involves leading a team of Account Executives, participating in customer meetings, assisting in training and development, shaping sales processes, and delivering weekly forecast meetings. The ideal candidate should have 7+ years of sales experience, 2+ years of management experience, and a proven track record of leading successful sales teams. Figma offers a competitive compensation package and benefits.
Lead Fraud Operations Analyst
Company: Apollo.io
Location: USA
Posted Dec 03, 2025
This job description outlines the role of Lead Fraud Operations Analyst at Apollo, requiring technical leadership in fraud investigations, cross-functional collaboration, and expertise in fraud detection systems. It details responsibilities, required skills, and compensation details.