Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Director - Audience

Company: Black & White Zebra

Location: USA

Posted Dec 02, 2025

This job description seeks a Director of Audience to drive audience growth through content strategy, cross-channel distribution, and team leadership. The role emphasizes building a scalable content engine, enhancing reader engagement, and converting readership into subscribers. The company highlights its mission to empower professionals through thought leadership and innovation in a fast-growing media tech environment.

SME Automation Engineer – DoD DevSecOps & CI/CD

Company: Guidehouse

Location: USA

Posted Dec 02, 2025

The job posting is for a senior automation engineering role within the Department of Defense. The position requires extensive experience in automation, DevSecOps, and CI/CD pipelines. The role involves leading automation initiatives, establishing goals and frameworks, and ensuring compliance with DoD standards. The company offers a competitive compensation package and benefits.

Account Manager - Serving Churches

Company: Chaney & Associates

Location: USA

Posted Dec 02, 2025

Chaney & Associates empowers churches with cloud-based accounting and consulting services. They offer growth opportunities, a tech-savvy environment, and a focus on client relationships. The ideal candidate should have strong leadership skills, accounting expertise, and a commitment to excellence.

Marketing Operations Specialist

Company: Clear Capital | CubiCasa

Location: USA

Posted Dec 02, 2025

Clear Capital is seeking a detail-oriented Marketing Operations Specialist with 3+ years of experience to assist the Director of Marketing Operations. The role involves campaign operations, data management, reporting, and learning marketing automation platforms like HubSpot and Salesforce. The company offers competitive compensation, benefits, and career development opportunities.

Program Manager - Tribal & Rural Health

Company: CareMessage

Location: USA

Posted Dec 02, 2025

CareMessage is seeking a strategic and experienced Program Manager for Tribal and Rural Health to cultivate relationships, drive adoption, engagement, acquisition, and retention in the Tribal and Rural Health Market. The role involves collaborating with internal teams, aligning with Implementation, Product, and Leadership to deliver measurable outcomes and exceptional customer experiences. The ideal candidate should have experience working with Tribal Health organizations and building trust within complex healthcare networks.

Marketing Manager

Company: PROCEPT BioRobotics

Location: Japan

Posted Dec 02, 2025

PROCEPT BioRobotics is a company focused on revolutionizing treatment for benign prostatic hyperplasia through surgical robotics innovation. They prioritize patient care, provide effective treatment options for surgeons, and uphold shareholder trust. The company offers career growth opportunities and a supportive work environment. The Marketing Manager APAC role involves designing and executing marketing strategies across the APAC region, with a focus on product management, utilization, disposables, education, and customer engagement events.

Product Marketing Manager

Company: Clear Capital | CubiCasa

Location: USA

Posted Dec 02, 2025

This job posting seeks a high-impact Product Marketing Manager with B2B experience in SaaS/FinTech/DataAnalytics, emphasizing GTM strategy, sales enablement, and market intelligence. The role involves product positioning, competitive analysis, and creating sales tools. Clear Capital offers competitive compensation, benefits, and career development opportunities within a mission-driven real estate tech company.

Director - Audience

Company: Black & White Zebra

Location: Canada

Posted Dec 02, 2025

This job description outlines a Director of Audience role focused on driving subscriber growth, enhancing content engagement, and expanding cross-channel reach through strategic leadership of content teams and editorial systems. The position emphasizes building scalable content engines, improving audience acquisition, and fostering a culture of innovation within a fast-growing media company.

VA Exp. IP PTF Medical Coders - FT & PT

Company: Cooper Thomas

Location: USA

Posted Dec 02, 2025

Cooper Thomas LLC is offering full-time and part-time remote medical coding positions for VA experienced Inpatient PTF Coders with at least 2 years of experience. The company provides a signing bonus of $2000 for qualified candidates with an active Background Investigation PIV Card and Moonlighter or Contractor Citrix Network Account. The positions require knowledge of CPT, ICD-10, and DRG assignment, and the ability to code with 95% accuracy.

Director - Channel Marketing

Company: Yubico

Location: USA

Posted Dec 02, 2025

Yubico promotes secure technology and global innovation, offering competitive benefits and a collaborative culture. They seek a Director for Channel Marketing to expand their partner ecosystem.

Software Engineer II

Company: Qualia

Location: USA

Posted Dec 02, 2025

Qualia is a leading B2B real estate technology company that provides a simple, secure, and enjoyable home buying and selling experience. They offer products for SMBs and Enterprises, bringing together users from across the real estate ecosystem onto a single shared digital closing platform. Qualia is hiring entrepreneurial engineers to join their product-focused engineering team, focusing on building web technologies and developing new products and features.

Content Marketing Specialist

Company: Clear Capital | CubiCasa

Location: USA

Posted Dec 02, 2025

Clear Capital is seeking a Content Marketing Specialist to drive growth through creative content strategies. The role involves creating compelling content, defining brand voice, and optimizing SEO while offering competitive compensation, comprehensive benefits, and career development opportunities. The company emphasizes mission-driven work and values integrity, empathy, and excellence.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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