Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Employee Experience Specialist - Global Customer Care

Company: First Advantage

Location: USA

Posted Dec 02, 2025

First Advantage is a global company that values its employees and fosters a positive workplace culture. The company is seeking an Employee Experience Specialist to facilitate engagement activities, generate impactful communications, and collaborate with cross-functional teams to enhance the employee experience and organizational effectiveness.

Software Support Engineer (Java / AWS)

Company: Blossom

Location: Colombia

Posted Dec 02, 2025

Blossom is a US-based company with 20+ years of experience in providing financial services to credit unions. They are seeking a hands-on Production Support Engineer with strong analytical skills and experience in fintech or SaaS applications. The role involves troubleshooting, supporting AWS environments, and collaborating with cross-functional teams to improve reliability and client experience.

Staff Backend Software Engineer (User Platform)

Company: Canva

Location: Australia

Posted Dec 02, 2025

The job description is for a Senior Backend Engineer role at Canva, focusing on developing and refining the Apps SDK to enable external apps to integrate into Canva's product ecosystem. The role involves architecting new fullstack capabilities, shaping API designs, and collaborating with internal teams and external developers. The position also includes driving large-scale projects, mentoring engineers, and shaping the future of backend development within the Ecosystem Supergroup.

Senior Talent Acquisition Partner - Business Recruiting

Company: Canva

Location: Australia

Posted Dec 02, 2025

The job description is for a Senior Talent Acquisition Partner role at Canva, focusing on partnering with senior business leaders, designing sourcing strategies, owning the end-to-end recruitment process, and contributing to global TA initiatives. The ideal candidate should have significant experience in business recruiting, thrive in high-growth environments, and care about creating inclusive teams and exceptional candidate experiences.

Senior Backend Engineer - Mimir

Company: Grafana Labs

Location: UK

Posted Dec 02, 2025

Grafana Labs seeks a Senior Backend Engineer for a remote role, offering opportunities to work on scalable metrics systems and contribute to open-source projects. The position emphasizes innovation, collaboration, and career growth within a global team.

Senior IT Engineer - Enterprise Applications & Infrastructure

Company: Weedmaps

Location: USA

Posted Dec 02, 2025

The job description outlines a Senior IT Engineer role at Weedmaps, focusing on managing enterprise applications and infrastructure, collaborating with cross-functional teams, and ensuring security compliance. Required qualifications include experience with cloud platforms, scripting, and compliance frameworks. The position offers a competitive salary range and comprehensive benefits, including health, retirement, and PTO.

Senior Business Recruiter

Company: Apollo.io

Location: USA

Posted Dec 02, 2025

The role is for a Senior Business Recruiter to join the recruiting team and own the end-to-end recruiting process for mid and senior-level roles in Sales and Marketing. The recruiter will develop sourcing strategies, build talent pipelines, conduct phone screens, lead interviews, provide a great candidate experience, and collaborate with business leaders. The ideal candidate should have 7+ years of experience in full-cycle recruiting, preferably for Sales, Revenue, and Marketing roles in a SaaS environment.

Support Specialist I

Company: User Interviews

Location: India

Posted Dec 02, 2025

User Interviews is a fully remote company that values user research and customer feedback. They are looking for a Support Specialist to manage user support tickets, collaborate with project coordinators, track insights, and develop processes for customer satisfaction. The ideal candidate should be a self-starter with a positive attitude, empathy for users, and strong problem-solving skills.

Senior Backend Engineer - Mimir

Company: Grafana Labs

Location: Spain

Posted Dec 02, 2025

Grafana Labs is hiring a Senior Backend Engineer for a full-time remote role in the UK, Sweden, Spain, and Germany. The role involves working on the open-source Grafana Mimir project and operating Grafana Cloud Metrics across major cloud providers. The company values innovation, transparency, and collaboration, and offers a competitive compensation package.

Manager, Software Engineering - Billing

Company: Figma

Location: USA

Posted Dec 02, 2025

This job description highlights Figma's search for an engineering leader to drive growth and innovation through billing systems and product development. The role emphasizes collaboration across teams, team management, and contributing to a diverse workplace while offering competitive benefits and career growth opportunities.

Technical Support Expert 2 - Segment

Company: Twilio

Location: Colombia

Posted Dec 02, 2025

The job posting is for a Technical Support Expert 2 position at Twilio, focusing on Segment, Voice, and Platform Applications. The role involves troubleshooting customer issues, updating documentation, improving training resources, and collaborating with product and account teams. The position requires 2+ years of technical customer support experience, proficiency in JavaScript APIs, server-side libraries, SQL, and a commitment to learning multiple technical products. The role is remote-based in Colombia with occasional travel.

Filterlist Engineer

Company: Brave

Location: USA

Posted Dec 02, 2025

Brave is hiring a Filterlist Engineer to work on privacy-focused ad and tracker blocking. The role involves creating and maintaining adblock rules, reverse-engineering web technologies, contributing to open-source adblocking projects, and addressing community feedback. The position requires proficiency in JavaScript, familiarity with the adblocking ecosystem, and experience with DevTools and Git.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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