Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Technical Customer Success Manager

Company: Masabi

Location: Remote

Posted Nov 30, 2025

Masabi is a company that drives the fare payment revolution, powering the journeys of millions worldwide. They build fare collection platforms and have partnered with major players in the transport space. The company values customer success and offers a role as a Customer Success Manager to foster exceptional client experiences. Masabi provides a supportive and collaborative work environment with benefits such as competitive salary, paid vacation, private healthcare, and a focus on making a difference in the transportation technology ecosystem.

Security Researcher - Trusted Computing and Cryptography

Company: OpenAI

Location: USA

Posted Nov 30, 2025

The Security team at OpenAI is responsible for protecting the company's technology, people, and products. They prioritize impact, enable researchers, prepare for future transformative technologies, and foster a robust security culture. The role involves mapping, characterizing, and prioritizing cross-layer vulnerabilities in advanced AI systems, driving offensive research, producing technical deliverables, and serving as the primary technical counterpart for external partners.

Product Design Lead

Company: Welltech

Location: Spain

Posted Nov 30, 2025

Welltech is a global wellness company with Ukrainian roots, aiming to help people build healthy habits for life. They have 255 million users and operate in five hubs across Cyprus, Ukraine, Poland, Spain, and the UK. Welltech is seeking a Product Design Lead to join their team and revolutionize user experience for their Muscle Booster app.

Sr. Systems Safety Engineer

Company: Reliable Robotics

Location: Remote

Posted Nov 30, 2025

Reliable Robotics is building safety-enhancing technology for aviation to save lives and make air transportation safer, more convenient, and transformative. They are hiring a Systems Safety Engineer to architect systems, establish development methodologies, and ensure compliance with federal regulations. The role involves collaborating with multidisciplinary teams, generating safety artifacts, and supporting flight operations.

Strategic Business Development Lead

Company: Aleph

Location: Remote

Posted Nov 30, 2025

Aleph is an AI-native platform for Financial Planning & Analysis (FP&A) that centralizes financial data and automates reporting, variance analysis, and forecasting. The company was founded by experienced technical founders and is backed by top VCs. Aleph is growing rapidly, with low churn and strong growth, and is hiring a Strategic Business Development Lead to run demos, manage proofs of concept, and engage with senior finance leaders.

Senior Product Designer

Company: Automattic Careers

Location: Remote

Posted Nov 30, 2025

Automattic, the company behind WordPress, Jetpack, Tumblr, WooCommerce, and Simplenote, is seeking experienced Product Designers to help design exceptional products for millions of users. The role involves designing from start to finish, collaborating with engineers, marketers, and support teams, and contributing to open-source and design communities. The company values remote work, diversity, and global collaboration.

Enterprise Account Executive

Company: Lumivero

Location: Remote

Posted Nov 30, 2025

Lumivero is seeking a Senior Enterprise Account Executive to lead sales efforts in ANZ and APAC government departments and commercial enterprise clients. The role involves owning and growing strategic accounts, leading stakeholder engagement, developing account strategies, and collaborating with internal teams to deliver high-value deals. The company offers a competitive salary, tech stipend, flexible remote work, and opportunities for career advancement.

Senior Software Engineer, Cross-platform Toolchain

Company: Goodnotes

Location: Asia

Posted Nov 30, 2025

This job posting highlights a compiler engineer role at Goodnotes, emphasizing cross-platform development with Swift and LLVM. The position offers opportunities to contribute to web technology advancements, flexible work arrangements, and professional growth. Benefits include equity, remote work flexibility, and sponsored office visits.

Content Enrichment Specialist

Company: 1021 Creative

Location: Remote

Posted Nov 30, 2025

The Content Enrichment Specialist role involves reviewing, analyzing, and curating video content for a client. The position requires excellent communication skills, adaptability, and a deep understanding of pop culture and social media trends. The role offers remote work, flexible hours, and the opportunity to work with a multicultural team.

Senior Software Engineer

Company: Leonardo.Ai

Location: Australia

Posted Nov 30, 2025

LeonardoAi seeks a Senior Backend Engineer to join their innovative team, offering impactful work, flexible environments, and growth opportunities in a collaborative AI-driven environment.

Wholesale Broker

Company: Anzen

Location: Remote

Posted Nov 30, 2025

Anzen is a company that is rebuilding the wholesale insurance market using AI. They specialize in specialty executive and casualty liability complex products. The company is looking for an experienced wholesale broker with a specialization in Management Liability, Cyber Risk, and Professional Liability. The role involves cultivating relationships with retail brokers, developing sales strategies, and collaborating with internal teams. Anzen offers opportunities for professional development, a collaborative company culture, and a commitment to supporting a diverse and hard-working team.

Customer Success - Strategic

Company: ElevenLabs

Location: Remote

Posted Nov 30, 2025

ElevenLabs is a leading audio AI company with rapid growth and innovative solutions. They focus on creating accessible technology through advanced AI models and offer impactful opportunities for talented professionals. The company emphasizes excellence, global collaboration, and customer success while showcasing achievements like a $33 billion valuation and expanding product offerings.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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