Excellent Customer Experience Jobs
1,762,990 open positions · Updated daily
Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.
Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.
Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.
Senior Engineering Manager - Banking
Company: Mercury
Location: USA
Posted Nov 30, 2025
Mercury emphasizes smooth banking operations and reliable systems. The engineering manager role involves leading a team, ensuring high availability, and aligning with company values. The company offers competitive salaries and equity, with a focus on diversity and inclusion.
Marketing Manager
Company: Canonical
Location: EMEA
Posted Nov 30, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring a Marketing Manager to lead marketing initiatives and generate awareness, engagement, and pipeline for their products. The role involves end-to-end go-to-market planning, campaign execution, and collaboration with various teams. Canonical offers a fully remote working environment, personal learning and development budget, annual compensation review, recognition rewards, and more.
Software Engineer - CDN Security
Company: Vercel
Location: USA
Posted Nov 30, 2025
Vercel is seeking a Software Engineer to join their CDN Security team. The role involves securing customer websites by identifying malicious traffic patterns, building a scalable firewall, and pushing the state of the art forward for web security. The position offers competitive compensation, inclusive healthcare, mentorship, flexible time off, and a WFH budget.
Senior Lifecycle Marketing Manager
Company: Earnest
Location: USA
Posted Nov 30, 2025
The Senior Lifecycle Marketing Manager position at Earnest involves providing senior leadership, developing customer journeys, collaborating cross-functionally, and driving engagement and retention across products. The role requires 6+ years of experience in email or lifecycle marketing, expertise in audience segmentation, and strong data analysis skills.
Engineering Manager
Company: branch international
Location: India
Posted Nov 30, 2025
Branch is a mission-driven fintech company providing world-class financial services to the mobile generation in emerging markets. The company values diversity, collaboration, and data-driven decision making. As an Engineering Manager, you will lead a team of engineers, build a technical strategy, and help the team achieve goals through servant-style leadership.
Staff Software Engineer - iOS
Company: MyFitnessPal
Location: USA
Posted Nov 30, 2025
MyFitnessPal is seeking a Staff iOS Engineer to join their MyFitnessPal Engineering Team. The TOTS Team, which the engineer would join, plays a crucial role in driving the company's revenue growth by managing Premium subscriptions, analyzing data, and developing exclusive Premium features. The role involves collaboration, mentorship, and creating impactful solutions for the growing user base.
Commercial Account Executive - Mid Market
Company: GitLab
Location: Sweden
Posted Nov 30, 2025
This job description outlines a Midmarket Account Executive role at GitLab, focusing on managing sales for midmarket customers, collaborating with cross-functional teams, and contributing to sales processes. The position emphasizes building relationships, driving business outcomes, and improving sales strategies through analysis and feedback.
Staff Software Engineer - Applied AI
Company: Webflow
Location: USA
Posted Nov 30, 2025
Webflow is building an AI-native Digital Experience Platform to empower teams to design, launch, and optimize websites without barriers. They are seeking a Staff Software Engineer to join their Applied AI team to develop generative AI-powered features that enhance speed, creativity, and quality in website building and design. The role involves collaborating with product, engineering, and design teams to identify and implement AI solutions that improve the user experience.
Senior Engineering Manager - Unified Embeddings Platform
Company: Reddit
Location: USA
Posted Nov 30, 2025
This job description highlights a Senior Engineering Manager role at Reddit, focusing on leading the embeddings platform, collaborating with cross-functional teams, and offering comprehensive benefits including healthcare, equity, and flexible work arrangements.
Senior Observability Architect
Company: Grafana Labs
Location: Sweden
Posted Nov 30, 2025
This job posting highlights an exciting opportunity to drive transformation in Grafana's Customer Experience organization as an Observability Architect. The role involves pioneering technical partnerships, managing customer relationships, and delivering strategic value through observability solutions. Key responsibilities include technical guidance, product adoption, and acting as a customer advocate, with qualifications emphasizing technical expertise and problem-solving skills.
Customer Support Incident Responder
Company: Mercury
Location: USA
Posted Nov 30, 2025
Mercury is a fintech company that provides a complete finance stack for startups and small businesses. They have grown to over 200,000 customers worldwide and prioritize customer experience, even in challenging situations. The company is looking for an Incident Responder to lead customer support during incidents, advocate for customers, and drive continuous improvement.
Performance Marketing Specialist
Company: Mercury
Location: USA
Posted Nov 30, 2025
Mercury is seeking a Performance Marketing Manager to join their team and help achieve aggressive growth goals through digital marketing campaigns. The ideal candidate should be strategic, detail-oriented, and comfortable managing execution at the tactical level. The role involves working across various platforms, launching and optimizing campaigns, and collaborating with the creative team.