Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Benefits Program Manager

Company: Stripe

Location: USA

Posted Nov 29, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Benefits team plays a crucial role in supporting the global workforce by managing benefits programs, ensuring compliance, and improving the employee experience. The Benefits Program Manager will be responsible for program management, employee communication, vendor management, data analysis, cross-functional collaboration, and financial stewardship.

Account Executive - Mid-Market

Company: HubSpot

Location: USA

Posted Nov 29, 2025

The role of Growth Specialist Account Executive on the MidMarket sales team involves identifying, sourcing, and closing good-fit prospects using strong consultative selling skills. The ideal candidate should have extensive full-cycle sales experience, a positive outlook, and exceptional consultative selling and closing skills. The position offers a competitive compensation package and benefits.

Finance Operations Data Analyst

Company: NABIS

Location: USA

Posted Nov 29, 2025

Nabis is a leading licensed cannabis wholesale platform with a large portfolio of brands. They aim to empower the world to discover cannabis through choice, access, and innovation. The company is seeking a Finance Operations Data Analyst to drive automation, streamline processes, and improve metric tracking across various departments.

Social Media Manager

Company: Ahrefs

Location: USA

Posted Nov 29, 2025

Ahrefs is seeking a Social Media Manager to develop and execute a cohesive social media strategy across multiple platforms. The role involves building an overarching strategy, coordinating stakeholders, managing multiple channels, monitoring trends, driving engagement, and analyzing performance. The ideal candidate should have experience in managing social media, strong strategic thinking, excellent writing skills, deep understanding of social algorithms, and the ability to coordinate across teams.

Solutions Consultant

Company: Masabi

Location: Canada

Posted Nov 29, 2025

Masabi is a company that builds fare collection platforms for public transport, powering the journeys of millions worldwide. They offer a high-impact, customer-facing role for Solutions Consultants to shape the design and delivery of technology that impacts transit riders. The role involves early engagement, solution design, contracting, delivery support, and market insight. Masabi provides benefits such as vacation days, private healthcare, life insurance, menopause support, workstation choice, training allowance, home office spending, remote work options, and enhanced family leave.

Social Media Copywriter

Company: Ahrefs

Location: USA

Posted Nov 29, 2025

Ahrefs is seeking a talented Social Media Copywriter who can transform complex, mundane, and technical content into clear, exciting, and human language. The ideal candidate will be a skilled wordsmith with a storyteller's instincts and an editor's discipline, capable of crafting witty, humorous, and engaging copy across various platforms and formats.

Internal Audit Lead

Company: Kraken

Location: USA

Posted Nov 29, 2025

Kraken emphasizes crypto innovation and global adoption, offering roles in a mission-driven team with a focus on security, education, and client support. The job description highlights leadership opportunities in audit and risk management within a dynamic, remote-friendly environment.

Senior Product Designer II - Customer Journey

Company: HubSpot

Location: Ireland

Posted Nov 29, 2025

The text describes the role of a Senior Product Designer II at HubSpot, focusing on shaping the company's product experiences. It highlights the importance of systems thinking, AI and data integration, end-to-end ownership, global scale, and innovation. The role involves tackling cross-product problems, bringing systems thinking to craft, leveraging and shaping AI features, collaborating across functions, and measuring and iterating for real impact. The ideal candidate should have proven product design craft expertise, collaborative leadership skills, systems and scale thinking, adaptability, AI and automation curiosity, and a growth mindset.

Audiobook Specialists

Company: ElevenLabs

Location: UK,India,Germany,Brazil,France,Portugal,Mexico

Posted Nov 29, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking freelance Audiobook Specialists to join their Productions team.

Lead Quality Engineer (Backend Platform Lead)

Company: Goodnotes

Location: Singapore

Posted Nov 29, 2025

Goodnotes seeks a Backend Platform Quality Engineer Lead to drive quality engineering strategies, automate testing, and enhance backend services. The role offers growth, equity, and flexible work arrangements.

Lead Quality Engineer (Domain Lead)

Company: Goodnotes

Location: Singapore

Posted Nov 29, 2025

Goodnotes is seeking a Domain Lead Quality Engineer to own quality within a specific business vertical. The role involves strategic leadership, quality ownership, people management, and technical expertise. The company values learning, development, and offers meaningful equity, flexible working hours, and various benefits.

Customer Service Representative

Company: Insurify

Location: USA

Posted Nov 29, 2025

Insurify is a fast-growing MIT FinTech startup that is changing the way people compare, buy, and manage insurance using AI technology. The company is seeking customer support representatives to join their team and help provide excellent service to customers.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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