Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Social Media Manager

Company: Figma

Location: Remote

Posted Nov 28, 2025

This job description outlines a Social Media Manager role at Figma, emphasizing collaboration with brand marketers to enhance global social presence. The position requires expertise in community building, platform strategy, and content creation, with opportunities to lead initiatives and shape brand voice. The role offers competitive benefits and flexibility for remote work.

QA Engineer III

Company: Outliant

Location: Remote

Posted Nov 28, 2025

Ignite Visibility is an award-winning digital marketing agency known for its innovative approach and strategic solutions. The company has expanded through the acquisition of Outliant, integrating their product and website development expertise. They are seeking a QA Engineer III to ensure product quality through comprehensive testing, automation, and defect management.

DEX - Product Manager

Company: Ethena Labs

Location: Anywhere

Posted Nov 28, 2025

Ethena Labs is a successful crypto-native company building groundbreaking digital dollar products to upgrade money in the internet era. Their flagship product USDe has scaled to $15B in 18 months, and they have partnered with BlackRock to launch USDtb. Ethena Labs is expanding with new product lines and is hiring for a Dex Product Manager role to support the launch of an aligned exchange.

Software Engineer

Company: First Advantage

Location: Remote

Posted Nov 28, 2025

First Advantage is a leading HR tech company that provides mission-critical background screening solutions to Fortune 100 and Global 500 brands. The company fosters a global, inclusive workforce that values diversity, respect, integrity, and fairness. They are seeking a highly skilled Senior Software Engineer to join their dynamic team and build AIdriven solutions using modern cloud and data technologies.

Staff Technical Program Manager

Company: Mozilla

Location: Remote

Posted Nov 28, 2025

Mozilla's mission to improve the internet through innovation and privacy-focused initiatives is highlighted, with a focus on security, diversity, and empowering users. The job posting emphasizes collaboration, technical leadership, and alignment with Mozilla's core values.

Manager, Software Engineering - Collaboration Tools

Company: Figma

Location: Remote

Posted Nov 28, 2025

The Engineering Manager for Collaboration Tools at Figma will own the end-to-end success of Figma Slides and FigJam, two products that transform brainstorming, development, and presentation through real-time collaboration. The role involves managing engineering teams, partnering with product, design, data, marketing, and GTM to drive growth, and fostering a culture of innovation. The ideal candidate will have 4+ years of experience leading teams, experience managing managers, and a track record of growing product lines. Figma offers competitive compensation and benefits.

Senior Software Engineer (Linea AI)

Company: Cyberhaven

Location: Europe

Posted Nov 28, 2025

The role is for an experienced Backend engineer to join the Linea AI team and help drive high-impact innovation projects. The engineer will work on cutting-edge technology, designing and optimizing large-scale systems, and operationalizing AI prototypes to production. The ideal candidate has 5+ years of Backend development experience, expertise in Go and Python, and experience with large-scale foundational models and transformer-based architecture.

Branch Manager

Company: RWM Home Loans

Location: Remote

Posted Nov 28, 2025

The job overview describes the role of a Branch Manager at RWM, focusing on driving strategic direction, developing sales strategies, recruiting and mentoring a high-performing team, and collaborating cross-functionally to expand business and RWM's impact in the mortgage industry.

Mortgage Loan Officer

Company: RWM Home Loans

Location: Remote

Posted Nov 28, 2025

The job overview describes a position for an experienced mortgage loan officer who can deliver personalized service, educate clients, ensure compliance, build relationships, and leverage technology. The role requires a current NMLS license, knowledge of various loan types, a bachelor's degree, and proficiency in originator software. The compensation is commission-based, ranging from $50,000 to $300,000+.

Sales Manager

Company: Array

Location: Remote

Posted Nov 28, 2025

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get consumer products to market faster. They offer credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or API. As a remote-first company, they focus on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Senior Google Ads Account Manager - Remote (Work From Home)

Company: StubGroup

Location: Latin America, Europe, Canada, UK, South Africa

Posted Nov 28, 2025

StubGroup is a Premier Google Partner ad agency seeking a Senior Google Ads Account Manager. The role involves managing profitable Google Ads campaigns for ecommerce and lead generation businesses, with strong client communication skills. The company offers a milestone-based compensation structure, bonuses, and incentives. They value integrity, responsibility, and care in their work.

Senior Backend Engineer

Company: Mozilla

Location: Remote

Posted Nov 28, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and are shaping the next 25 years of technology while helping to reclaim an internet built for people not companies. The company is wholly owned by the nonprofit Mozilla Foundation and is focused on diverse areas including AI, social media, security, and more.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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