Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Sr. Product Designer - AI Orchestration

Company: Zapier

Location: USA

Posted Nov 27, 2025

Zapier is seeking a Senior Product Designer to work on their AI Tasks team, focusing on making AI capabilities approachable and trustworthy. The role involves designing tools for human-in-the-loop and AI by Zapier, with a focus on enterprise AI governance, citizen development models, and organizational transformation. The ideal candidate will have 7+ years of experience designing for enterprises, platform thinking, and experience with AI-powered features.

Country Manager

Company: Magnet Forensics

Location: Thailand

Posted Nov 27, 2025

Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. The company is expanding its presence in the APAC region, particularly in Thailand, and is seeking a high-performing sales team to drive growth. The role involves prospecting new clients, developing territory plans, managing product trials, and building strong customer relationships. The company offers competitive compensation, generous time off policies, and a commitment to diversity and inclusion.

Automation Specialist

Company: DevRev

Location: Philippines

Posted Nov 27, 2025

The company is a young, innovative global AI SaaS company founded in 2020. They are expanding their technical team in the Philippines and seeking talented senior QA Engineers. The role is a Mid-level Test Automation Specialist, focusing on test case design, AI-driven test automation, and test framework governance.

Senior Google Ads Specialist

Company: Welltech

Location: Poland,Cyprus,Ukraine,Spain

Posted Nov 27, 2025

Welltech is a global leader in the health and fitness industry with over 220 million installs of life-changing apps. They are seeking a Senior Google Ads Specialist to manage multimillion-dollar SEM budgets and optimize Google Ads campaigns to drive conversions, revenue, and ROI. The ideal candidate has 4+ years of experience in Google Ads campaign management and optimization, strong analytical skills, and a passion for innovation.

Senior Platform Manager - Trust and Safety

Company: Airbnb

Location: USA

Posted Nov 27, 2025

The text describes Airbnb's Trust & Safety team, which focuses on building trust and safety for guests and hosts through identity verification, community standards, and machine learning models to detect risk. The role of a Product Manager in this team involves identifying customer pain points, defining product strategy, leading cross-functional teams, and balancing business goals with regulatory requirements.

Technical Program Manager - Security

Company: Stripe

Location: Remote

Posted Nov 27, 2025

Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The company's mission is to increase the GDP of the internet. The Stripe Security team is dedicated to improving security and privacy for users, and is looking for a Technical Program Manager to lead cross-functional security initiatives and drive execution.

AI Research Manager

Company: Goodnotes

Location: Asia,Europe

Posted Nov 27, 2025

Goodnotes is seeking an LLM Research Manager to lead a team of researchers in building advanced AI systems for their productivity and note-taking platform. The role involves leading research direction, designing and scaling RAG systems, shaping a new multimodal medium, mentoring a team, partnering with engineering, and driving execution in a fast-paced environment. The company values innovation, collaboration, and user obsession.

Senior Project Manager - IT

Company: TerrAscend

Location: USA

Posted Nov 27, 2025

TerrAscend is a cannabis company that focuses on growing possibility through cultivating top-tier flower, supporting patients with trusted therapies, and crafting premium products for adult use. The Senior Project Manager IT role involves driving cross-functional strategic technology initiatives, managing a portfolio of complex initiatives, and partnering with business stakeholders to develop software product roadmaps. The company offers comprehensive benefits and emphasizes equal employment opportunities.

Staff Software Engineer - Performance

Company: Airbnb

Location: USA

Posted Nov 27, 2025

The Infrastructure Performance team at Airbnb focuses on optimizing performance across the fleet and backend stack. They work on various infrastructure systems, engage with cross-functional partners, evaluate hardware offerings, and modernize the software stack. The team is responsible for performance observability, load testing, and minimizing latency for customers. They seek experienced engineers with expertise in performance optimization, software tuning, and cloud infrastructure.

Senior iOS Software Engineer - Mobile Collaboration

Company: Dropbox

Location: Remote

Posted Nov 27, 2025

The role of a Senior iOS Software Engineer at Dropbox involves driving the creation of advanced user-focused features, leading in identifying and fixing complex codebase problems, advocating for best practices in engineering, and guiding teams through the development and launch of innovative features. The position requires a Bachelor's degree in Computer Science or related technical field, 8+ years of experience, strong engineering skills, and experience working with large native code bases. Dropbox offers competitive compensation based on US zones.

Technology Account Lead - Financial Services

Company: Guidehouse

Location: USA

Posted Nov 27, 2025

Guidehouse is seeking a highly motivated and talented leader to deliver large-scale IT transformation projects for the IRS and Treasury. The role involves designing and presenting client solutions, leading the practice, building networks, identifying key issues, shaping and delivering projects, managing engagement financials, and growing the team. The ideal candidate should have at least 10 years of experience in designing, implementing, and supporting complex business processes and technical components for the IRS and Treasury, as well as experience in leading teams and managing engagements.

EDC Developer / Programmer

Company: Celerion

Location: USA

Posted Nov 27, 2025

Celerion is seeking a full-time remote Electronic Data Capture (EDC) Database Developer Clinical Programmer to join their Clinical Data Sciences team. The role involves administering EDC databases, building and maintaining electronic case report forms, and providing expert guidance on study setup and maintenance. The ideal candidate should have a bachelor's degree in a related field, 3 years of clinical data management experience, and proficiency in SQL and EDC systems like Veeva CDMS.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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