Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Senior Manager Customer Success Operations

Company: Hammerspace

Location: UK

Posted Nov 27, 2025

The job posting is for a Senior Manager Customer Success Operations in EMEA to drive execution and optimization of the global Customer Success framework. The role involves designing and maintaining operational processes, owning Customer Success platforms, and developing performance analytics and reporting. Hammerspace offers a broad range of benefits and is an Equal Opportunity Employer.

Software Engineer (L5) - Studio Infrastructure

Company: Netflix

Location: USA

Posted Nov 27, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Senior Software Engineer to design and develop an in-house infrastructure platform to support creative productions as they expand globally. The role involves collaborating with various teams to deliver technology experiences for creative users and requires expertise in Go, Java, distributed systems, and cloud providers.

Website Experience Manager

Company: Fortive

Location: USA

Posted Nov 27, 2025

The text discusses optimizing a website's web presence, content, and SEO strategy to improve customer engagement, conversion funnels, and organic search performance. It emphasizes staying up-to-date with emerging technologies like AI and LLMs, conducting performance experiments, and collaborating with cross-functional teams.

Staff Software Engineer (Installations)

Company: Henry Schein One

Location: USA

Posted Nov 27, 2025

This job posting seeks a Staff Software Engineer with expertise in Windows desktop applications and package management tools like InstallShield. The role involves designing installation frameworks, collaborating with cross-functional teams, and improving software deployment processes. Benefits include competitive compensation, healthcare coverage, and career growth opportunities within a healthcare technology company.

Intern - Software Engineer

Company: labcorp

Location: USA

Posted Nov 27, 2025

Labcorp's 2026 Global Internship Program offers a 12-week paid opportunity for students to gain real-world experience in healthcare innovation, with mentorship, leadership exposure, and career growth. The program emphasizes impactful projects, global business culture immersion, and contributions to healthcare solutions through technology and analytics.

Sales Enterprise Account Executive, Corporate Impact - YourCause

Company: Blackbaud

Location: USA

Posted Nov 27, 2025

The role is for an Enterprise Account Executive at Blackbaud Corporate Impacts Enterprise Sales team, selling the YourCause platform. The position involves building executive relationships, executing partnership programs, and achieving sales goals. The ideal candidate has 6-10 years of commercial SaaS selling experience, a proven track record of exceeding sales goals, and strong consultative selling skills.

Senior Technical Writer

Company: n8n

Location: Europe,UK

Posted Nov 27, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown significantly since its founding in 2019, with a diverse team of over 160 employees, a strong community of 650,000 active developers, and backing from top investors. n8n is committed to diversity, inclusion, and providing excellent documentation and resources for its users.

Lead Security Server Engineer

Company: Scopely

Location: USA

Posted Nov 27, 2025

Scopely seeks a Lead Security Server Engineer for a AAA game project, offering competitive salaries, benefits, and opportunities to contribute to secure backend systems. The role emphasizes player safety, technical excellence, and collaboration with a global team of game developers.

Investigative Analyst

Company: First Advantage

Location: USA

Posted Nov 27, 2025

First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce that values diversity, respect, integrity, and fairness. The company empowers its team members to be their authentic selves and treats all with respect, integrity, and fairness.

Strategic Partner Success Director

Company: First Advantage

Location: USA

Posted Nov 27, 2025

First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce that values diversity, respect, integrity, and fairness. The company seeks a Strategic Partner Manager to manage relationships with top-tier partners, drive revenue growth, and ensure successful execution of joint go-to-market plans.

Senior Product Designer, Legal & Rights - Enterprise XD

Company: Netflix

Location: USA

Posted Nov 27, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company focuses on legal needs for content creation, acquisition, and distribution globally. The role is for a Senior Designer on the Enterprise Experience Design team, working on legal and rights decision-making using data sets and AI technology. The role requires empathy, understanding of global users, and experience in enterprise software product design.

Summer Intern - Real World Data Curation

Company: labcorp

Location: USA

Posted Nov 27, 2025

Labcorp is a global company with nearly 70,000 employees across 100 countries, harnessing science to change lives. They offer a 12-week paid internship program for motivated students to gain real-world experience in healthcare innovation. The Oncology Data Hub Internship provides hands-on experience in data analysis within the oncology field, with opportunities to collaborate with teams, attend workshops, and present findings to senior leadership.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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