Excellent Customer Experience Jobs
1,762,990 open positions · Updated daily
Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.
Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.
Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.
Senior Machine Learning Engineer
Company: Loka, Inc
Location: Remote
Posted Nov 26, 2025
Loka, a Silicon Valley-based tech consultancy, is seeking a Senior Machine Learning Engineer to join their team. The role involves designing and implementing ML solutions, leading client communications, and collaborating with cross-functional teams. The company values mission-driven work, remote work culture, and continuous learning.
Research Scientist - Music
Company: Spotify
Location: Remote
Posted Nov 26, 2025
Spotify is seeking a Research Scientist to join their ArtistFirst AI Music lab, which pioneers generative technologies for music to create breakthrough experiences for fans and artists. The role involves conducting groundbreaking research, running large-scale experiments, creating practical applications, collaborating with cross-functional teams, and engaging with the research community. The ideal candidate should have a PhD in a related field, experience in generative modeling or music information retrieval, strong coding skills, and a passion for building products that add value to millions of people.
Product Manager - Dropbox Dash
Company: Dropbox
Location: Remote
Posted Nov 26, 2025
The role of Product Manager for Dash Connectors at Dropbox involves driving the vision, strategy, and execution for the company's suite of products. The position requires leading cross-functional teams, understanding customer workflows, and crafting integration scenarios to deliver real customer value. The ideal candidate should have strong product thinking, technical curiosity, and a bias for action, with at least 4 years of product management experience in SaaS, API-first, or integration-focused environments.
Staff Product Manager - Voice AI
Company: Airbnb
Location: Remote
Posted Nov 26, 2025
Airbnb is seeking a visionary Staff Platform Manager to lead the strategy and evolution of their IVR and Voice support ecosystem using AI. The role involves building a platform that touches the lives of millions of people worldwide, making it seamless and accessible for all Airbnb users in all languages, cultures, and needs. The ideal candidate will have at least 7 years of experience in product management, deep experience in building and scaling voice-based systems and multimodal AI ecosystems, and a proven history of leading cross-functional teams and successfully managing large-scale digital products or platforms.
Chief Software Architect
Company: Masabi
Location: Remote
Posted Nov 26, 2025
Masabi is driving fare payment innovation with a global platform used in 250+ locations. The role of Chief Architect involves shaping technology strategy, leading AI/Data initiatives, and fostering collaboration. The company emphasizes purpose, growth, and an inclusive culture with competitive benefits.
Java developer
Company: Blackbird Collective
Location: Remote
Posted Nov 26, 2025
Blackbird Collective is an HR organization that helps startups and established companies find employees. They are currently collaborating with innovative startups searching for Backend Engineers. They value candidates with 5+ years of experience, passion for clean code, and good command of English. Familiarity with Kotlin, AWS, and mobile development is a plus.
Senior Insider Threat Investigations
Company: Airbnb
Location: Remote
Posted Nov 26, 2025
Airbnb is a mission-driven company that helps people belong anywhere. The Insider Threat Investigations Manager oversees a global program to investigate insider threats, collaborating with various teams to ensure high-quality investigations and compliance with legal and regulatory requirements.
Senior Engineering Manager - Core AI Platform
Company: Dropbox
Location: Remote
Posted Nov 26, 2025
The role of Senior Engineering Manager at Dropbox involves leading a team of engineers, driving AI integrations into Dropbox's flagship product, and shaping the company's future direction. The position requires strong leadership skills, technical expertise, and experience managing engineering organizations. The company culture rewards a bias for action, engineering partnership, and operational excellence.
Director - Claims Operations Optimization
Company: Gravie
Location: Remote
Posted Nov 26, 2025
Gravie is a company that aims to improve healthcare purchasing and access through innovative consumer-centric health benefit solutions. They offer a diverse and inclusive work environment, and are seeking a Director of Claims Operations Optimization to lead efforts in improving and scaling their claims operations. The role involves partnering with senior leadership, developing a roadmap for operational improvements, building a high-performing team, and driving data-driven initiatives to enhance efficiency, timeliness, and quality of claims processing.
GTM Enablement Manager - Onboarding & Success
Company: SQUIRE
Location: Remote
Posted Nov 26, 2025
SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company offers onboarding and training programs for its teams across the US, Canada, and the UK, with a focus on enabling postsales teams to perform at their best potential.
Account Executive
Company: HubSpot
Location: Remote
Posted Nov 26, 2025
The Account Executive role in France involves selling HubSpot software to small businesses, with flexible work arrangements and competitive benefits. Responsibilities include outbound sales, client relationship management, and collaboration with internal teams.
Senior DevOPS Engineer
Company: SoundStack
Location: Remote
Posted Nov 26, 2025
The job posting is seeking a highly efficient SREDevOps Engineer to join the team and play a pivotal role in driving the stability, scalability, and performance of the platform. The role involves both proactively evolving infrastructure and services and reacting to critical incidents to maintain optimal user experience. The ideal candidate should have experience with infrastructure and configuration management, container orchestration, messaging and stream processing, continuous integration and delivery, monitoring and observability, and cloud technologies.