Excellent Customer Experience Jobs

1,762,990 open positions · Updated daily

Customer Experience has become the frontline of digital transformation, driving brand loyalty and revenue growth. With 1,791 open CX positions, companies across fintech, SaaS, and e‑commerce are investing in teams that can turn data into actionable insights and customer delight.

Roles range from Customer Success Manager—who owns post‑sale adoption and churn metrics—to CX Analyst—who maps journey touchpoints and builds predictive churn models. Client Relations Specialists manage high‑value accounts, while CX Leads set strategy for omni‑channel support using tools such as Salesforce, Gainsight, Zendesk, and Intercom.

Salary transparency gives CX professionals the leverage to negotiate based on proven impact, such as Net Promoter Score improvements or cost‑to‑serve reductions. Transparent pay also levels the playing field, ensuring that diverse teams receive equitable compensation for the measurable value they deliver.

Contract Manager, Upmarket - German Speaker

Company: HubSpot

Location: Germany

Posted Nov 26, 2025

The role of a Contract Manager at HubSpot involves handling customer contracts, communicating with customers and internal colleagues, ensuring accurate resolution of inquiries, executing renewals, managing account-related tasks, and collaborating with various teams to drive growth and positive customer experiences. The ideal candidate should have fluency in English and German, negotiation or sales experience, passion for creating great customer experiences, problem-solving skills, prior account management and customer retention experience, clear communication skills, prioritization and organizational skills, and the ability to contribute to a positive team environment.

Director - Partner Field Sales

Company: Tanium

Location: Spain

Posted Nov 26, 2025

Tanium's partner ecosystem is critical for helping customers protect their organization, people, and what matters most. The company's technology allows customers to redefine what's possible with the power of certainty. The Director Partner Field Sales role supports sales leadership and partners to accelerate planning, customer prospecting, and overall new customer and ARR growth. Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering, securing more than 32M endpoints around the world.

Senior Cisco UCCE Support Engineer

Company: TTEC Digital

Location: Philippines

Posted Nov 26, 2025

TTEC Digital is seeking an experienced Cisco UCCE Senior Engineer to join their Contact Center Managed Services team. The role involves scripting and configuring UCCE Dialer applications, managing Cisco Dialer and Acqueon LCM platforms, and collaborating with business teams. The company values employee support and aims to create a thriving workplace. TTEC has been certified as a Great Place to Work for 2024-2025.

Project Manager

Company: OLIVER Agency - North America

Location: USA

Posted Nov 26, 2025

OLIVER is seeking an experienced Project Manager to support a global financial and investment services account. The role involves coordinating creative production, managing project timelines, collaborating with stakeholders, and navigating regulatory requirements in the financial services industry. The ideal candidate will have 3+ years of creative project management experience, knowledge of investment and financial services, and strong process-driven skills.

Personal Litigation Injury Protection Resolution Specialist

Company: Reserv

Location: USA

Posted Nov 26, 2025

Reserv, an insurtech company, seeks a PIP Resolution Specialist to enhance claims efficiency with competitive benefits and a focus on innovation. The role emphasizes problem-solving, empathy, and technology-driven processes while offering flexible work arrangements and professional development opportunities.

Associate Analyst - Cyber Threat Intelligence

Company: SONY global

Location: USA

Posted Nov 26, 2025

Sony Corporation of America is seeking a remote Associate Analyst Cyber Threat Intelligence role with responsibilities in threat analysis, security incident response, and collaboration across global teams. The position offers competitive pay, comprehensive benefits, flexible work arrangements, and career development opportunities, with a salary range of $85,000-$105,000 and potential bonuses.

Enterprise Solutions Engineer

Company: ElevenLabs

Location: Mexico,Argentina

Posted Nov 26, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. Their mission is to make information accessible in any voice, language, or sound. They offer a Creative Platform and Agents Platform powered by proprietary AI models. They are looking for a Solutions Engineer to scale their technical solutions for enterprise customers.

Compliance Manager

Company: PLACE Corporate Careers

Location: USA

Posted Nov 26, 2025

The text is a job description for a Compliance Manager role at Blueprint Title and Southwest Land Title, which are part of the PLACE ecosystem. The role involves ensuring regulatory compliance, managing licensing requirements, and leading state market expansion efforts. The company values include grit, results, teamwork, and humility.

Seller Experience Process & Systems - Program Manager

Company: Stripe

Location: USA

Posted Nov 26, 2025

Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Seller Experience & Insights team focuses on improving GTM tools, systems, and processes to drive productivity and operational efficiency. The role involves defining KPIs, collecting seller insights, assessing impact of changes, optimizing tools, and collaborating with cross-functional teams.

Senior Workday Architect

Company: Twilio

Location: Canada

Posted Nov 26, 2025

Twilio is seeking a Workday Senior Architect with expertise in Workday Recruit, CRM, Offer Management, Performance, Succession, and Feedback. The role involves system design, implementation, stakeholder collaboration, and data integrity management. The ideal candidate will have 5+ years of Workday configuration experience and strong interpersonal skills.

Senior Machine Learning Engineer

Company: Upwork

Location: Latin America

Posted Nov 26, 2025

Upwork is a global work marketplace connecting businesses with skilled professionals. The company offers a hybrid workforce solutions team and seeks a machine learning engineer to develop AI models for information retrieval. Upwork values diversity and inclusion, and provides opportunities for career growth and innovation.

Sales Leader

Company: Mapbox

Location: USA

Posted Nov 26, 2025

Mapbox seeks a sales leader to drive growth and partnerships, emphasizing experience in enterprise software and location technology. The role involves managing ARR, building pipelines, and collaborating with teams to enhance customer value.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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